Hyosung Error Codes
At IMS, we know ATM errors can be tough to understand. If you have questions about an error you are seeing on your ATM,
or you don't see your error code listed below, we'd be glad to help you. Call us a 800-769-2826 or send us an Email.
Code | Description | Resolution |
---|---|---|
0100001 | The PAPER_STATUS of JPR is not FULL | |
0100002 | The MEDIA_STATUS of JPR is not PRESENT | |
0100003 | The MEDIA_STATUS of JPR is FATAL | |
0100010 | The MEDIA_STATUS of JPR is NO DEVICE | |
0110091 | LOST CARD & SLIP | Remove the retracted card and receipt in each retract box. Then execute reset operation. |
0110291 | LOST WITHDRAW CASH | Remove the retracted cash in cash dispenser retract box. Then execute CASSETTE TOTAL operation. |
0110292 | LOST DEPOSIT CASH | Remove the retracted cash in cash acceptor retract box. Then execute CIM CASSETTE TOTAL operation. |
0110391 | LOST CARD & SLIP | Remove the retracted card and receipt in IPM retract box. Then execute IPM CASSETTE TOTAL operation. |
0110591 | LOST PB | Remove the retracted passbook in retract box. Then execute reset operation. |
0110691 | LOST PB & SLIP | Remove the retracted passbook and receipt in each retract box. Then execute reset operation. |
0B00000 | The others Error of the BILL Acceptor Unit | |
0B00001 | The USR_BILL_INF_STACKER_STATUS Is normal | |
0B00002 | The NOTE_STATUS of BILL Is not NOTPRESENT | |
0B00003 | The TOTAL_BILL_COUNT is over than the APP_FULL_BILL_STACKER | |
0B00004 | The DEVICE_STATUS of the BILL Acceptor Unit is not HEALTHY | |
0B00010 | The DEVICE_STATUS is NO DEVICE | |
0C00000 | The others Error of the CHAU | |
0C00001 | The number of Copper Coin is below 55 | |
0C00002 | In Case The number of Copper Coin in Hopper 1 is below the lowest(12) and The number of Copper Coin in Hopper 2 is below the lowest(55) | |
0C00010 | The DEVICE_STATUS of COIN is NO DEVICE | |
0D00001 | The Status of Door is opened | Close the Door |
0N00010 | The status of NETWORK Is not normal | |
1030100 | DEV_PIN (Key data error from host) | Contact to host |
1100910 | LOST SLIP | Check if the receipt printer is installed properly. |
1101910 | LOST CARD, DEV_MCU | |
1102910 | LOST WITHDRAW CASH,DEV_CSH | |
1102920 | LOST DEPOSIT CASH, DEV_CSH | |
1103910 | LOST CARD & SLIP, DEV_MCU | DEV_SPR | Check if the card reader and receipt printer are installed properly. |
1105910 | LOST PB, DEV_PBM | Check if the passbook printer is installed properly. |
1106910 | LOST PB & SLIP, DEV_SPR | Check if the passbook printer and receipt printer are installed properly. |
1210200 | Printed character not found at JS5 sensor of JPR when initializing. | |
1210300 | After rewinding, within some times, in case that JS2 sensor don't detect any paper in initializing Journal 1 | |
1210400 | In case that TPH head is overheated in initializing Journal 1 | |
1210500 | In case that JS3 sensor don't detect any paper in initializing Journal 1 | |
1220100 | In case that JS3 sensor don't detect any paper before initializing Journal 1 | |
1220200 | In case that JS3 sensor don't detect any paper during initializing Journal 1 | |
1220400 | In case that TPH head is overheated during initializing Journal 1 | |
1220500 | In case that JS3 sensor don't detect any paper after initializing Journal 1 | |
1220600 | Error of JS 2 sensor in printing Journal 1 | |
1220700 | Paper jam during printing Journal 1 | |
1230100 | In case that JS3 sensor don't detect any paper in automatically loading Journal 1 | |
1230200 | Error of JS4 sensor before automatically loading Journal 1 | |
1230300 | In case that JS4 sensor fail to detect any paper within some times in automatically loading Journal 1 | |
1230400 | In case that JS2 sensor fail to detect any paper in automatically loading Journal 1 | |
1230500 | In case that page mark is failed to detect in automatically loading Journal 1 | |
1230600 | In case that JS3 sensor fail to detect any paper after detecting page mark in automatically loading Journal 1 | |
1230700 | In case that JS2 sensor fail to detect any paper in automatically loading Journal 1 | |
1230800 | In case that TPH head is overheated during loading Journal 1 | |
1230900 | Error of JSOL1 echo check in automatically loading Journal 1 | |
1235100 | In case that JS3 sensor not detect paper in automatically loading Journal 2 | |
1235200 | In case that before automatically loading, spool position error detect | |
1235300 | In case that JS4 sensor fail to detect any paper in automatically loading Journal 2 | |
1235400 | In case that JS2 sensor fail to detect any paper in automatically loading Journal 2 | |
1235500 | In case that page mark is failed to detect in automatically loading Journal 2 | |
1235600 | In case that JS3 sensor fail to detect any paper after detecting page mark in automatically loading Journal 2 | |
1235700 | In case that JS2 sensor fail to detect any paper in automatically loading Journal 2 | |
1235800 | In case that TPH head is overheated during loading Journal 2 | |
1235900 | Error of JSOL1 echo check in automatically loading Journal 2 | |
1240100 | In case that JS3 sensor don't detect any paper before printing emboss data of Journal 1 | |
1240200 | In case that TPH head is overheated during printing emboss data of Journal 1 | |
1240500 | In case that JS3 sensor don't detect any paper after printing emboss data of Journal 1 | |
1240600 | In case that JS2 sensor don't detect any paper after printing emboss data of Journal 1 | |
1245100 | In case that JS3 sensor don't detect any paper before printing emboss data of Journal 1 | |
1245200 | In case that TPH head is overheated during printing emboss data of Journal 1 | |
1245500 | In case that JS3 sensor don't detect any paper after printing emboss data of Journal 1 | |
1245600 | In case that JS2 sensor don't detect any paper after printing emboss data of Journal 1 | |
1333900 | No response from IC card | |
1910000 | Undefined error (Journal Printer) | Reinitialized Journal printer and check again |
1910400 | The error of head right position (Journal Printer), Printer head is not at home position. | After checking the head right position, try to reinitialized Journal printer and check again. Reboot system to initialize JPR. |
1910800 | The error of Paper charger sub assembly (Journal Printer). Printed journal roll has trouble(s). | Check the Paper charger and status of supplied paper. Check printed journal roll and not printed new roll. |
1912000 | Failed to print due to shortage of CR/LF (Journal Printer). Failure on JPR printing caused by no CR/LF character. | Check if FFC cable is properly connected or short. Check cables to printer head. |
1912100 | Paper out when checked status of initializing (Journal Printer). JPR paper roll is out. Paper out when checked status of initializing | Check if supplied paper is running out of or occurred jam in return path. Check JPR roll. |
1914000 | Head overheat (Journal Printer). JPR printer head is heated too hot. Paper out when checked status of initializing (Journal Printer) | Turn off the power for a moment to slow down overheat of head and turn on the power. Check printer head. Wait for a while until JPR printer head cools off. Check if supplied paper is running out of or occurred jam in return path. |
1914100 | Paper jam error (Journal Printer). JPR paper is jammed. | Remove the jammed paper and initialize. Check JPR printer if paper is jammed, and remove jammed paper carefully. Reboot JPR if jammed paper is removed. |
1999900 | Receiving unknown command | |
2000100 | Cassette is not properly set. The Cash Dispenser Unit cassette is not installed. The Control Electronics checks if the Cash Dispenser Unit cassette is in the right position with the location sensor (LS6), and generates an error when the Cash Dispenser Uni | 1. Install the cassette again. 2. Check if LS6 (micro switch) is fully pressed while the cassette is loaded. 3. Check if LS6 connector has been properly inserted and if cable is cut. 4. Check logic related to LS6 of the Cash Dispenser Unit board. |
3084000 | No response from MCRW when MCRW version number is read. | |
3091000 | Card jammed when emboss read. | |
3094000 | No response from MCRW when emboss read. | |
30b4000 | No response from MCRW when card entry is disabled. | |
30FXX00 | Quasi normal information (All MCU commands)XX : Card location information 1) 00 : No card in the return path 2) 01 : Card in the entry 3) 02 : Card is in the return path | |
2000200 | Cassette empty. Cash is not enough. This error occurs in the following cases: 1. When the number of bills is 0 after the final payment transaction is made2.?When the low level sensor (LS5) detects that the cassettes is at a low level in Low currency ch | 1. Fill cash and set the number of bills. -- In Low currency enable mode: 2. Check if LS5 hole on the side of the cassettes is matching with LS5 after installing the cassette. 3. Check if the reflection plate of the LS5 sensor is polluted in the cassette. |
2000300 | The reject box is full. This error occurs when the sum of rejected bills during the transaction and the rejected bills during the test is more than 50 after finally executing Cassette Total. | Execute Cassette Total after moving cash from the reject box. |
2000400 | The security door is open. The sensor detects that the security door is open. | 1. Close the security door. 2. Check if the security door can be mechanically opened and closed by the door switch. 3. Check if cable between the door switch and the Control Electronics is cut. 4. Check if the connector is well connected to the Control Electronics |
2000500 | Cash Dispenser Unit data (country, cassette, shutter) setting error occurs during initialization. | 1. Check Cash Dispenser Unit information. 2. Check battery back-up SRAM 3. Check the battery. |
2000800 | This error occurs at the failure of receipt paper cutting | 1. Check paper jam and remove it 2. Replace cutter module 3. Check if cable and connector are not connected properly 4. Check the logic for cutter in receipt printer board |
2001000 | Receipt paper jam in the receipt printer. The jam detection sensor checks if there is paper before starting operation. | 1. Remove paper jam and paper scraps. 2. Check the lever operation position in the sensor. 3. Check if the sensor is polluted. 4.Check if cable is cut or the connector is wrongly nserted. 5.Check logic related to the jam detection sensor of the Slip Print |
2001100 | TPH Headup Lever Open | Check Headup Lever |
2001200 | The feed lever of the recipt printer is open. It was detected that the feed lever was open before ther receipt printer started to operate. | 1. Close the feed lever. 2. Check if the micro switch of the feed lever normally functions. 3. Check if cable of the micro switch is cut in the feed lever and the connector is wrontly inserted. |
2001300 | Receipt paper is empty. It was detected that receipt paper was empty before the receipt printer started to operate (when both the paper empty sensor and the paper sentting sensor are lights). | 1. Fill paper. 2. Check the lever operation position in the sensor. 3. Check if cable is cut or the connector is wrongly inserted. |
2001400 | The thermal head of the receipt printer is overheated (before the receipt printer starts to operate). | 1. Check and replace the thermal printer head. 2. Check logic related to the TPH of the PR board. |
2001500 | LOW PAPER OF RECEIPT PRINTER !!! | Change the repeipt paper of receipt printer. |
2001600 | Note detected in stacker (shutter or presenter type) | Clear any notes from the stacker. |
2010100 | In case of detecting to be open lever of print head before printing receipt paper (Receipt Printer). Platen is opened Platen lever open(Mis-handling) | Close the lever of print head completely |
2010200 | Receipt printer head overheated | Wait the time until the temperature of headadequately slow down and try to initialize |
2010300 | Jam error Jam occurred during returning or the abnormal jam sensor(Abnormal Mecha) | 1.Remove jammed paper between printer head and rollers |
2010400 | Paper set error Abnormal paper setting(Mis-handling) | |
3100100 | Send to undefined command | Check if communication cable and com port are connected or not. |
3100200 | Command execution is impossible. | Other command is executing. |
3100400 | Command data error | Check if communication cable and com port are connected or not. |
2010500 | Detecting paper setting error before printing. It is detected that paper is not properly set before printing (Receipt Printer).No paper Abnormal paper setting or no paper(Mis-handling). SPR paper setting error before printing. | 1.Check the status of setting paper2.Check the status of sensor and its connctor |
2010600 | Command is received while doing self-test (Receipt Printer). Offline error Offline mode is engaged(Mis-handling) | After terminating self-test and initialize receipt printer |
2010700 | No receipt paper | 1. Replenish receipt paper in paper charger 2. Check the status of Near End sensor and its connector |
2010800 | It is detected that paper is not properly cut while operating | 1.Check the Cutter module 2.Check if printer head lever is properly close |
2010900 | Black mark is not properly detected in receipt paper before printing (Receipt Printer) | 1.Check the status of Black mark sensor 2.Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark) |
2010A00 | The size of image print data is abnormal while printing image (Receipt Printer) | Check the AP version and initialize |
2021500 | Sensor detects note in delivery path before CDU dispenses | Remove note from the CDU delivery path. |
2080100 | Platen is opened Platen lever open(Mis-handling) | Close the lever of print head completely |
2080200 | In case of detecting to be overheated in print head before printing receipt paper | Wait the time until the temperature of head adequately slow down and try to initialize |
2080300 | Paper jam occurs in return path after printing or cutting or discharging receipt paper (Receipt Printer) | Remove jammed paper between printer head and rollers |
2080400 | Paper set error Abnormal paper setting(Mis-handling) | 1. Replenish receipt paper 2. Check the status of sensor and its connctor |
2080500 | No paper Abnormal paper setting or no paper(Mis-handling) | 1. Check the status of setting paper 2. Check the status of sensor and its connector |
2080600 | Command is received while doing self-test | After terminating self-test and initialize receipt printer |
2080700 | Found during idle time that paper at SPR is not enough to print. | 1. Replenish receipt paper in paper charger 2. Check the status of Near End sensor and its connector |
2080800 | It is detected that paper is not properly cut while operating (Receipt Printer) | 1.Check the Cutter module 2.Check if printer head lever is properly close |
2080900 | Black mark is not properly detected in receipt paper after printing (Receipt Printer) | 1.Check the status of Black mark sensor 2.Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark) |
2080A00 | Abnormal size of image data found during idle time while checking status of SPR. | Check the AP version and initialize |
2080B00 | Margin setting error (Receipt Printer) | 1. Check whether the default registry setting is changed 2. Reset the PTR SP |
2080C00 | Paper jammed at the exit of the slot | Remove the jammed paper |
2080D00 | Paper jammed in the path (Receipt Printer) | Remove the jammed paper |
2080F00 | The firmware crashed (Receipt Printer) | 1. Check whether the dip switch #1 is set to ON position 2. Update the firmware |
2110100 | Solenoid echo error (Retraction solenoid pull direction echo check Error while receipt paper Initializing) (Receipt Printer) | |
2110200 | Solenoid echo error (Retraction solenoid release direction echo check Error while receipt paper Initializing) (Receipt Printer) | |
2110300 | Cutter regular position error while receipt paper Initializing (Receipt Printer) | |
2110400 | No paper on SS2 before cutting while receipt paper Initializing (Receipt Printer) | 1. Open upper part lever of return road and printer lever 2. Remove receipt paper roll 3. Cut without fold and neatly end of receipt paper4. Reset receipt paper roll |
2110600 | Paper out error upon initializing SPR. | |
2110700 | Fail paper retraction while receipt paper Initializing (Receipt Printer) | 1. Open upper part lever of return road 2. Remove receipt paper between upper guides 3. Lift up upper guide and close |
2110900 | Path 1 or path 2 are opened upon initializing SPR. | Close upper guide |
2111000 | No paper in paper perception sensor(SS3) while receipt paper Initializing (Receipt Printer) | Set receipt paper |
2111100 | Overheating detect in THP head while receipt paper Initializing (Receipt Printer) | 1. Cool off TPH head, and initialize SPR again. |
2111200 | Fail Black Mark detection before cutting while receipt paper Initializing (Receipt Printer) | 1. Open upper part lever of return road and printer lever 2. Remove receipt paper roll 3. Check position of black mark (on lower 1/4 part of receipt paper) 4. Reset receipt paper roll |
2111300 | Found TPH lever open upon initializing SPR. | 1. Close TPH lever, and initialze SPR again. |
2111400 | R-gate solenoid, SSOL3, echo check error when it is pulled in upon initializing SPR. | 1. Check SSOL3 if it works good or if it is damaged. 2. Check sensors around SSOL3 carefully and clean it. 3. Clean solenoid shaft if possible. |
2111500 | R-gate solenoid, SSOL3, echo check error when it is released out upon initializing SPR. | 1. Check SSOL3 if it works good or if it is damaged. 2. Check sensors around SSOL3 carefully and clean it. 3. Clean solenoid shaft if possible. |
2111600 | R-guide solenoid, SSOL2, echo check error upon initializing SPR. | 1. Check SSOL2 if it works good or if it is damaged. 2. Check sensors around SSOL2 carefully and clean it. 3. Clean solenoid shaft if possible. |
2111700 | SPR connector is not connected upon initializing SPR. | Connect it properly. |
2111900 | TPH connector the detection which is not connected while receipt Paper Initializing (Receipt Printer) | Connect it properly. |
2112100 | Paper retraction fail in Discharge gate while receipt paper Initializing (Receipt Printer) | 1. Open upper part lever of return road 2. Remove receipt paper between upper guides 3. Lift up upper guide and close. |
2112200 | Paper retraction failure on paper path, at SS1, SS2, upon initializing SPR. | 1. Check the paper path of SPR carefully around SS1, SS2 2. Check if paper roll is set properly. |
2112300 | Paper retraction failure at paper path, SS2, upon initializing SPR. | 1. Check paper path near SS2 carefully. 2. Check if paper roll is set properly. |
2112X00 | Paper retraction fail in Discharge gate while receipt paper Initializing (Receipt Printer) | 1.Open upper part lever of return road 2. Remove receipt paper between upper guides 3. Lift up upper guide and close or Reset receipt paper. |
2121000 | Paper perception sensor(SS3) not detected paper before receipt paper (Receipt Printer) | 1. Close printer lever. 2. Check if papre roll is set properly. 3. Check sensor SS3 and clean it carefully. |
2121100 | Printing Overheating detect in TPH while receipt paper printing (Receipt Printer) | |
2121200 | Paper not found at SS3 after printing on SPR. | 1. Check if papre roll is set properly. 2. Check sensor SS3 and clean it carefully. |
2121300 | Receipt paper jam error occurred during ejecting the receipt paper after print | 1. Remove the receipt paper jam 2. Reset the receipt paper roll |
2130300 | Cutter regular position error in cut command (Receipt Printer) | 1. Open upper part lever of return road and printer lever 2. Remove receipt paper roll 3. Check position of black mark (on lower 1/4 part of receipt paper) 4. Reset receipt paper roll |
2130400 | Regular position sensor(SS2) detect no paper after receipt paper cutting (Receipt Printer) | 1. Open upper part lever of return road 2. Remove receipt paper between upper guides 3. Lift up upper guide and close |
2130500 | Paper not found at SS2 before cutting paper at SPR. | 1. Check printer cutter carefully. 2. Check if paper is jammed near SS2 on path or if SS2 works good. 3. Replace printer head assembly or whole SPR. |
2130600 | Black mark on backside of paper not found when cutting paper at SPR. | 1. Check if paper has a black mark at backside. 2. Check if paper roll is set properly. 3. Check if paper is jammed on path. |
2131500 | CS4 sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right before the reject bin. | Remove note from the CDU delivery path. |
2140500 | Paper found at SS2 of paper sexit slit after ejecting paper cut at SPR. | 1. Check if paper is jammed near SS2 on path or if SS2 works good. 2. Check printer cutter carefully. |
2150700 | Paper found at SS2 of paper sexit slit after retracting paper cut at SPR | 1. Check if paper is jammed near SS2 on path or if SS2 works good. 2. Check printer cutter carefully. |
2150800 | Paper not found at SS2 within time out when retracting paper cut at SPR. | 1. Check if paper is jammed near SS2 on path or if SS2 works good. 2. Check printer cutter carefully. |
2170300 | Receipt paper jam found at SS2 before ejecting paper and card. | |
2170400 | Receipt paper jam found at SS2 when ejecting paper and card, and communication with MCRW time out. | |
2170500 | Receipt paper jam found at SS2 when ejecting paper and card. | |
2171000 | Receipt paper jam found at SS2 and card jam found at MCRW when ejecting paper and card. | |
2174000 | No response from MCRW when ejecting card and paper. | |
217XX00 | MCRW error when ejecting paper and card.xx means error code from MCRW. | |
2180100 | Retraction solenoid echo check error when it is pulled in to auto load receipt paper roll. | |
2180200 | Retraction solenoid echo check error when it is released out to auto load receipt paper roll. | |
2180300 | R-gate solenoid echo check error when it is on to auto load paper roll. | |
2180400 | R-gate solenoid echo check error when it is pulled in to auto load paper roll. | |
2180500 | R-gate solenoid echo check error when it is released out to auto load receipt paper roll. | |
2180600 | Sensor connector not connected when it try to auto load receipt paper roll. | |
2180700 | Lever 2 on the path is open when it tries to auto load receipt paper roll. | |
2180800 | Lever 1 on the path is open when it tries to auto load receipt paper roll. | |
2180900 | Retraction failure of remained paper on the path before it tries to auto load receipt paper roll. | |
2181100 | New roll to be refilled is found, and near-end sensor, SS7, by being-used roll is activated before it tries to auto load receipt paper roll. | |
2181200 | Receipt paper is not found at SS7 even though new paper roll is released when it tries to to auto load receipt paper roll. | |
2181300 | No paper is found at paper-seperated-detecting sensor, SS6 within proper time interval when it tries to auto load receipt paper roll. | |
2181400 | No paper is found at paper detecting sensor, SS5 within proper time interval when it tries to auto load receipt paper roll. | |
2181500 | Cutter position error when it tries to auto load paper roll. | |
2181600 | Paper cutting error when it tries to auto load paper roll. | |
2181700 | Paper cut retraction error when it tries to auto load paper roll. | |
2181800 | TPH lever is open when it tries to auto load paper roll. | |
2181900 | No paper is found near-end sensor, SS7, and roll-refill sensor, SS8 when it tries to auto load paper roll. | |
2182100 | TPH connector is not connected properly when it tries to auto load paper roll. | |
21A1500 | CS1A sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right after where the note exits the 1st cassette. | Remove note from the CDU delivery path. |
21B1500 | CSB sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 1st cassette. | Remove note from the CDU delivery path. |
2222200 | The image is not black-white mode while its transmission period (Receipt Printer) | |
2333900 | Comm. ErrorNo response from the IC card | |
24A1500 | CS3A sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette. | Remove note from the CDU delivery path. |
24B1500 | CS3B sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette. | Remove note from the CDU delivery path. |
2999900 | Unable to interpret M1 at MAINUnable to interpret FC1 at PRINTUnable to interpret FC1 at MCRW | |
2DN0000 | Failed to connect communication between Receipt printer and SP (Receipt Printer) | Check if communication cable or com port is not connected |
3@00100 | MCR read data error | |
3@00200 | No data on magnetic stripe. | |
3@00300 | MCR data write error | |
3@00400 | Abnormal command code for MCR. | |
3@00500 | MCR write data format error | |
3@00600 | MCR write data size is too big. | |
3@01000 | Abnormal data on ISO 2 track when two tracks are read simultaneously. | |
3@02000 | Abnormal data on ISO 3 track when two tracks are read simultaneously. | |
3@03000 | Abnormal data from JIS-2 track. | |
3000000 | To shows that received command was undefined | |
3000100 | To show command parameter error | |
3000200 | The reception of the command that impossible to implementation | |
3000400 | To show that error data was included in command | |
3000500 | To show that a command, which requires the card movement, was executed before IC contacts were released from the card | |
3001000 | To show that the card was not carried to the specific location after specified number of trial for specified time during execution of command of carrying card in various ways | |
3001100 | To show that status signal for shutter openis not received while shutter is open. | |
3001200 | To show that the Sensor is damaged or more that one card is inside ICRW. | |
3001300 | To show that the card longer than 92mm is inserted into ICRW | |
3001400 | To show that the card shorter than 78mm is inserted into ICRW | |
3001500 | To show that data in F-ROM is damaged | |
3001600 | To show that the card staying inside ICRW was moved up to the point where status request information change. To show that card was inserted into the ICRW through rear side by external force | |
3001700 | To show that the card was not carried to the specific location after specified number of trial for specified time during execution of RETRIEVE command. | |
3001800 | To show that shutter open/close detection sensor(SW2) and card width check sensor(SW1) are not operating correctly. | |
3001900 | To show that a card was not inserted from the rear, even if 10 seconds had passed after the execution of BACK ENTRY command | |
3002000 | To show that track has parity error | |
3002100 | To show that read error has happened in Multiple magnetic read command. | |
3002200 | To show that write error is detected through write/verify procedure. | |
3002300 | To show that only SS,ES,LRC are contained in the track. (no retry) | |
3002400 | To show that the card has no magnetic track(no retry) | |
3002500 | To show that quality error(Jitter,Preamble,Postamble) has happended in write verify. | |
3002600 | To show that the track has no SS. | |
3002700 | To show that the track has no ES | |
3002800 | To show that the track has no LRC error | |
3002900 | To show that the discordance of write data has happened in write verify. | |
3003000 | To show that power down(or power cut in short instant)is detected(or being detected). | |
3003100 | To show that DSR signal was turned to OFF(communication is cut) | |
3003200 | -Card position change -The position of a card inserted into the C/R was changed -The host can send the next command after it receives the error code | |
3003300 | -Date error in flash memory-The SUM value in data stored in the flash memory is incorrect. The memory might have been destroyed-The host can send the next command after it receives the error code | |
3004000 | To show that the card was pulled out form ICRW through entrance date when CAPTURE command is being executed. | |
3004100 | Failure at IC Contact solenoid or sensor ICD. | |
3004200 | -Read error (VRC error)-Vertical parity error(VRC error) wasdetected in the read data (excluding SS and ES codes)-Although the C/R detected the magnetic data error, the host can send the next command | |
3004300 | Card could not be set to IC contack position/Failure at sensor PDI. | |
3004400 | -Read error (Not encoded)-The read magnetic data was not encoded-Although the C/R detected the magnetic data error, the host can sendthe next command | |
3004500 | ICRW lost sight of the card when ICRW completed to carrry the card to dhe rear position during the card acceptance, and ICRW ejected the card to entrance gate. | |
3004600 | To show that the ejected card has not been withdrawn during execution of Monitoring for removal command. | |
3004700 | -Card check error of banking facilities-Card of a Japanese banking facility was used (Only JIS 2 is checked) The data will be returned after they are coded-Although the C/R detected the magnetic data error, the host can send the next command | |
3004900 | -Read track setting error-The specified track has not been read-Although the C/R detected the magnetic data error, the host can send the next Command | |
3004A00 | -Transport failure during mag.reading-Transport during reading mag. was failed because of deformation of a card.-When a card was inserted, a user held it-Although the C/R detected the magnetic data error, the host can send the next Command | |
3005000 | Retract counter overflow. | |
3005100 | To show that Motor error has happened, through start/stop check in Initialize command. | |
3005300 | To show that read error in Digital Decode Read Command. | |
3006000 | To show that there found abnormal condition on the power-line. | |
3006100 | The receiving error for ATR. | |
3006200 | To show that the specified protocol does not agree with that of ICC/SAM ICRW still connected. | |
3006300 | In case T=1 cards, after ATR receiving, IFS exchange is failed. ICRW detects time out. | |
3006400 | In case T=1 cards, after ATR receiving, IFS exchange is failed. ICRW detects protocol error. | |
3006500 | HOST tried to communicate with IC card without card activation. | |
3006600 | ICRW tried to activate with ICC/SAM, but the card returned ATR, which is not supported. | |
3006900 | ICRW tried to activate with ICC/SAM, but the card returned ATR, Which does not match EMV. | |
3007000 | Failure at F-ROM operation. | |
3007100 | Firmware of User program code area is wrong. | |
300B000 | Received the other command before executing Initialize command. | |
3011000 | MCRW initialization failure because of card jam. | |
3011100 | MCRW initialization failure because of shutter error. | |
3014000 | MCRW initialization failure because of no response from MCRW. | |
3020100 | Card read error because of parameter read error. | |
3021000 | Card read error because of card jam. | |
3021600 | Card read error because of wrong card position. | |
3024000 | Card read error because of no response from MCRW. | |
3030100 | Card write error because of wrong parameter. | |
3030400 | Card write error because of write data error. | |
3031000 | Card write error because of card jam. | |
3031100 | Card write error because of shutter error. | |
3031600 | Card write error because of wrong position. | |
3032200 | Card write error because of data verification error. | |
3044000 | No response from MCR or NAK received when card is inserted. | |
3050100 | Parameter error detected when card is ejected. | |
3051000 | Card jammed when card is ejected. | |
3054000 | No response from MCU when card is ejected. | |
3061000 | Card jammed when card is retracted. | |
3064000 | No response from MCRW when card is retracted. | |
3101000 | Latch sensor is abnormal. | Check the latch sensor in the device. |
3102000 | Card has not been read yet or other errors. | Reset the device by reset command. |
3102100 | No start sentinel. | Reset the device by reset command. |
3102200 | VRC Error | Reset the device by reset command. |
3102300 | No End sentinel | Reset the device by reset command. |
3102400 | LRC Error | Reset the device by reset command. |
3102700 | SS-ES-LRC card | Reset the device by reset command. |
3103000 | Detection of Power failure | Check if communication cable and power cable are connected or not. |
3106000 | Abnormal condition was found on the power-line (Vcc) of ICC(or SAM) | Check if communication cable and power cable are connected or not. |
3106100 | The receiving error of ATR. | Reset the device by reset command. |
3106200 | The card(SAM) does not accept this protocol | Reset the device by reset command. |
3106300 | IC card(SAM) communication error(No answer) | Reset the device by reset command. |
3106400 | IC card(SAM) communication error(Other) | Reset the device by reset command. |
3106500 | IC card(SAM) is not activated | Reset the device by reset command. |
3106600 | IC card(SAM) returned ATR which is not supported ISO/IEC7816-3 | Reset the device by reset command. |
3106900 | IC card(SAM) returned ATR which does not match EMV 2000 V4.0 | Reset the device by reset command. |
3107000 | F-FROM write error | Reset the device by reset command. |
3107200 | EEPROM operation error | Reset the device by reset command. |
3109900 | _INTERNAL_ERROR error is occurred and Fail to get error code from DLL | None(Auto recovery) |
3142900 | Comm. Error- No response from MCRW or NAK received when card entry is enabled.- No response from MCRW when card entry is disabled | |
3XX1000 | Card jammed | 1. Check position of card 2. Turn green knob clockwise 3. Remove restored card |
4000000 | Cash Dispenser(CDU) received the undefined command from AP software | 1. Get the trace file and log files in D:\trace 2. Call your attendant |
4001100 | CS2 Dark detection during initializing or dispense reserved operation (Reject box mounting/dismounting) | 1. Initialize after mounting the reject box. 2. Check if the CS2 sensor cable is disconnected 3. Exchange a sensor after abnormal operating CS2 Sensor |
4001200 | CS3 Dark detection during initializing or Dispense reserved operation (Cash Dispenser) | 1. Remove the remaining notes or foreign objects on the gate 2. Check if the CS3 sensor bracket is bended. 3. Check if the CS3 sensor cable is disconnected (CDU Board CN10 #9~10). 4. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. |
4001300 | CS2 and CS3 Dark detection during initializing or dispense reserved operation (Cash Dispenser) | 1. Remove the remaining notes or foreign objects on the gate 2. Check if the CS2 or CS3 sensor bracket is bended. 3. Check if the CS2 or CS3 sensor cable is disconnected (CDU Board CN10 #9~10). 4. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. |
4001400 | CS4A Dark detection during initializing or dispense reserved operation (Cash Dispenser) | 1. Remove the remaining notes and foreign objects at the position of the CS4A sensor 2. Check if the CS4A sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS4A Sensor |
4001500 | CS2 and CS4A Dark detection during initializing or dispense reserved operation (Cash Dispenser) | Remove note from the CDU delivery path. Clean CS2 and CS4A. |
4001600 | CS2 and CS4A Dark detection during initializing or dispense reserved operation (Cash Dispenser) | The same as #40011 and #40012 error handling |
4001700 | CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation (Cash Dispenser) | The same as #40011, #40012 and #40014 error handling |
4001800 | CS4B sensor detects note in delivery path before/after CDU dispenses | 1. Remove note from the CDU delivery path. 2. Clean CS4B |
4001900 | CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses | 1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4B |
4001A00 | CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation (Cash Dispenser) | The same as #40011 and #40018 error handling. |
4001B00 | CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation (Cash Dispenser) | The same as #40011, #40012 and #40018 error handling. |
4001C00 | CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses | 1. Remove note from the CDU delivery path. 2. Clean CS4A and CS4B |
4001D00 | CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses | Remove note from the CDU delivery path. Clean CS2, CS4A and CS4B. The same as #40011, #40014 and #40018 error handling. |
4001E00 | CS3, CS4A and CS4B Dark detection during initializing or dispense reserved operation | The same as #40012, #40014 and #40018 error handling |
4001F00 | CS2, CS3, CS4A and CS4B Dark detection during initializing or dispense reserved operation (Cash Dispenser) | The same as #40011, #40012 and #40014 error handling |
4002100 | CS11A Dark detection during initializing or dispense reserved operation (Cash Dispenser) | 1. Remove the remaining notes and foreign objects at the position of the CS11A sensor 2. Check if the CS11A sensor cable is disconnected. 3. Exchange a sensor after abnormal operating the CS11A sensor |
4002200 | CS11B Dark detection during initializing or dispense reserved operation (Cash Dispenser) | 1. Remove the remaining notes and foreign objects at the position of the CS11B sensor 2. Check if the CS11B sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS11B sensor |
4002300 | CS11A and CS11B Dark detection during initializing or dispense reserved operation (Cash Dispenser). CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses | 1. Remove note from the CDU delivery path. 2. Clean CS1A and CS1B |
4002700 | CS13A Dark detection during initializing or dispense reserved operation (Cash Dispenser) | 1. Remove the remaining notes and foreign objects at the position of the CS13A sensor2. Check if the CS13A sensor cable is disconnected3. Exchange a sensor after abnormal operating the CS13A sensor |
4002800 | CS13 Dark detection during initializing or Dispense reserved operation (Cash Dispenser) | Remove the remaining notes and foreign objects at the position of the CS13 sensor. Check if the CS13 sensor cable is disconnected (CDU Board CN10 #1~4). Exchange sensor if error occurs after checking CS13 sensor operation. Remove note from the CDU deliver |
4002900 | CS11A and CS13 Dark detection during initializing or dispense reserved operation (Cash Dispenser) | 1. Remove note from the CDU delivery path. 2. Clean CS1A and CS13 |
4002A00 | CS11B or CS13 sensor detects note in delivery path before/after CDU dispenses | 1. Remove note from the CDU delivery path. 2. Clean CS1B and CS13 |
4002B00 | CS11A, CS11B or CS13 sensor detects note in delivery path before/after CDU dispenses | 1. Remove note from the CDU delivery path. 2. Clean CS1A, CS1B and CS13 |
4003000 | Failed in checking the main motor echo | 1. Initialize 2. Check Main Motor Encoder Slit 3. Initialize after Power On/Off 4. Check Encoder Sensor CS8 BRKT 5. Check CS8 Sensor Cable 6. Change Main Motor Encoder Slit Sensor CS8 |
4003100 | Failed in checking the reject gate solenoid echo | Listen to click sound during cash dispenser initializing- If that sound occurs in 2 seconds after motor was turned, it is normal- If there is delayed, replace PCB on cash dispenser |
4003200 | Failed in checking the present gate solenoid echo | Listen to click sound during cash dispenser initializing- If that sound occurs in 2 seconds after motor was turned, it is normal- If there is delayed, replace PCB on cash dispenser |
4003300 | Check sum error (No information is set) (Initial recovery) (Cash Dispenser) | 1. Check CDU Information after reading CDU version 2. Initialize 3. Initialize after executing CDU Information Set('P') Command 4. Change CDU B/D. 5. Replace PCB on cash dispenser |
4003400 | Error two sheets detecting sensor (CS5_1) for initializing (Cash Dispenser) | 1. Check CS5_1 Sensor Cable 2. Check second Dip Switch in CDU B/D 3. Change CS5_1 Sensor |
4003500 | Error two sheets detecting sensor (CS5_2) for initializing (Cash Dispenser) | 1. Check CS5_2 Sensor Cable 2. Check second Dip Switch in CDU B/D 3. Change CS5_2 Sensor |
4003600 | Error of CS 2, CS13 sensor during initialization | 1. Check note jam at CS2 and CS13 sensor 2. Clean CS2 and CS13 sensors 3. Reconnect CS2 and CS13 sensors 4. Replace CS2 and CS13 sensor |
4003700 | Error of double detecting module including sensor(CS5_1/CS5_2) during dispensing bills (Cash Dispenser) | 1. Check CDU Board Segment 2. Initialize 3. Read data of 'Read Double Sensor' Command |
4003800 | The cash dispenser is released from the docking position (Cash Dispenser) | 1. Return the docking position of cash dispenser 2. Reboot ATM 3. Replace PCB on cash dispenser |
4003900 | Abnormal operation of the gate solenoid during initialization or before dispensing bill. | 1. Initialize after removing notes or dust over Gate 2. Check CS3 Sensor BKRT 3. Check CS3 Sensor Cable 4. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor 5. Exchange Reject Solenoid 1 |
4003A00 | This error occurs when the number of demanded bills are more than 5 in dispensing command for test. | 1. Check command that CDU is received 2. Check CDU EP ROM Version or specification |
4003b00 | ( Cash Dispenser ) When CS15A or CS 15B, CS21A sensor is detected as dark after initial recovery | 1. Remove notes or dust in existence CS15A Sensor 2. Check CS15A Sensor Cable 3. Exchange Sensor after abnormal operating CS15A Sensor |
4003C00 | 1 Cassette not available during dispense reserved operation | 1. Set 1 Cassette 2. Check CS7 Sensor Cable 3. Exchange Sensor after abnormal operating CS7 Sensor |
4003D00 | Incomplete mounting of 1st cassette during dispense operation (Cash Dispenser) | 1. Check notes' status in 1st Cassette 2. Check 1st cassette specifications 3. Check if the CS7 sensor cable is disconnected 4. Exchange a sensor after abnormal operating the CS7 sensor . |
4003E00 | CS21B DARK Detected (Initial recovery, Separated reject) | 1. Remove notes or dust in existence CS21B Sensor 2. Check CS21B Sensor Cable 3. Exchange Sensor after abnormal operating CS21B Sensor |
4003F00 | CS21A,CS21B DARK Detected(Initial recovery, Separated reject) (Cash Dispenser) | 1.Remove notes or dust in existence CS21A , CS21B Sensor 2. Check CS21A, CS21B Sensor Cable 3. Exchange sensor after abnormal operating CS21A, CS21B Sensor. |
4004000 | Taking out a cassette during dispensing bills. (1~4 cassette) | 1. Push the cassette until making click sound 2. Check the catcher inside cassette guide |
4004100 | Error if re-driving is over 5 times (Separated rejection) (Cash Dispenser) | 1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS21AB, CS31AB, CS41AB CS11AB Sensor 4. Check dust existing in CS5 Sensor Guide 5. Check dust existing in Main Motor Encoder Slit 6. Check index value of notes each cassette |
4004200 | This error occurs when CS13 (the number of dispensed bills) is smaller than the number of demended bills. | 1. Check notes dispensed and rejected 2. Remove notes jammed in CDU 3. Remove dust in CS13 Sensor 4. Exchange sensor after abnormal operating CS13 Sensor |
4DN1300 | No response detected after 5 retries because of timeout between STX-BCC interval | Check cable and connection between the CE and dispenser. |
4DN8100 | Communication error of Shutter | |
4004300 | Error if total reject is more than 20 sheets(Separated rejection) | 1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS11AB, CS21AB, CS31AB, CS41AB Sensor 4. Check dust in existence CS5 Sensor Guide 5. Check notes index value |
4004400 | Reject error if continuous 5 times (Separated rejection) | 1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Check dust in Main Motor Encoder Slit 4. Remove dust in CS21AB, CS31AB, CS11AB Sensor 5. Exchange CS8 Encoder Slit Sensor |
4004500 | In case the number of notes detected outlet sensor(CS13) is more than required notes | 1. Check notes dispensed and rejected 2. Remove dust in CS13 Sensor 3. Exchange sensor after abnormal operating CS13 Sensor |
4004600 | Program error(Separated rejection) | 1. Initialize after Reset Power 2. Upgrade CDU Firmware or Re-download 3. Exchange CDU B/D |
4004700 | 1 CASSETTE MISFEED ERROR(Separated rejection) | 1. Check notes in 1 Cassette 2. Check Sensor(CS6) Poll 3. Check jam in 1 cassette and reload 4. Remove dust in CS11A, CS11B Sensor 5. Exchange 1 cassette box when there are many error |
4004800 | The dispensed count in CS 13A and CS13B is not consistent (Cash Dispenser) | 1. Check notes dispensed and rejected 2. Remove dusts in CS13A and CS13BSensor 3. Exchange sensor after abnormal operating CS13A and CS13B Sensor |
4004900 | Dispensing 0 sheets required is error(Separated rejection) | 1. Check received command 2. Check communication cable 3. Check CDU Firmware Version |
4004A00 | CS1AB ~ CS13 Time out (Jam) during dispensing bills from first cassette. | 1. Remove jammed notes on CDU return path 2. Remove dust in CS1~CS4 sensor 3. Install after rearranging notes in cassette |
4004B00 | Bills are rejected 3 times continuously because of bill separation error during dispensing. | 1. Check state of notes in reject box 2. Rearrange notes in cassette 3. Check Index of notes 4. Check foreign objects in the main motor encoder slit 5. Replace the CS8 encoder slit sensor |
4004C00 | In case the number of notes detected outlet sensor(CS13) is more than that of notes detected on CS1A,B sensor | |
4004D00 | Cassette 1 is not completely mount into CDU body during dispense operation of cassette 1 | |
4004E00 | Detected the remaining notes during dispense reserved operation (Cash Dispenser) | 1. Initialize after removing the return path 2. Clean sensors on the return path (CS13) |
4004F00 | The number of bill reject is exceeded to the standard value due to lots of skew in bills (Cash Dispenser) | Rearrange notes in cassette properly |
4005000 | Reserved | |
4005100 | Received a request for over 120 notes dispensing on the CDU from the upper unit. (Cash Dispenser) | 1. Check the CDU received command 2. Check the abnormal communication cable. 3. Check the CDU firmwave version and refer to specifications. |
4005200 | The remaining notes at the sensor in front of the CST after dispense operation (CS11AB, CS21AB, CS31AB, CS41AB) | 1. Remove the remaining notes at a sensor in front of the CST 2. Realign notes in the cassette 3. Check abnormal clutch. 4. Check abrasion of the cassette box pick unit. |
4005300 | Error for the double note detection during separation. | |
4005400 | CDU EP Program Error during dispense operation (failed table search) (Cash Dispenser) | 1. Initialize after resetting the power 2. Upgrade the CDU firmware or re-download software 3. Replace the CDU B/D |
4005500 | Timeout due to note's length error passed through the CS13 during dispense operation | 1. Remove a jammed note between the tray and CDU 2. Remove a jammed note at the position of the CS13 sensor 3. Remove a dust on the CS13 sensor |
4005600 | Abnormal operation of the gate solenoid 1 during dispense operation. | 1. Remove a jammed note on the gate 2. Remove notes in the reject box and remount the reject box 3. Check if the CS3 sensor bracket is bended. 4. Check if the CS3 sensor cable is disconnected 5. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. 6. Replace the reject solenoid 1 |
4005700 | Sum check error of note index setting value in the CDU CST of EEPROM during initializing | 1. Read the CDU version to check CDU CST note index 2. Reinitialize 3. Initialize after executing the CDU Information Set(‘P’) Command 4. Replace the CDU board |
4005800 | Retract box position error during command reserved operation | 1. Mount the retract box or open the box cover 2. Check if CS62 sensor poll is abnormal 3. Check if the CS62 sensor cable is disconnected(CDU Board CN10 #5~2). |
4005900 | 2nd Cassette is not available during dispense reserved operation (Cash Dispenser) | 1. Mount 2nd cassette 2. Check if the CS17 sensor cable is disconnected. 3. Exchange a sensor after abnormal operating the CS17 sensor . |
4005A00 | Incomplete mounting of 2nd cassette during dispense operation (Cash Dispenser) | 1. Check notes' status in 2nd Cassette 2. Check 2nd cassette specifications 3. Check if the CS17 sensor cable is disconnected 4. Exchange a sensor after abnormal operating the CS17 sensor . |
4005B00 | 2 Cassette miss feed during dispense operation (Cash Dispenser) | 1. Check the remaining notes in 2 Cassette 2. Check if the remaining note sensor (CS26) is normal 3. Check a jammed note in 2 Cassette or remount it 4. Remove the dust on the CS21A and CS21B Sensors 5. Replace 2nd cassette box when multiple error occurs |
4005C00 | Sensor dark in front of the CST except dispensing during dispense operation (Cash Dispenser) | 1. Remove a dust and foreign objects on CS11AB, CS21AB, CS31AB and CS41AB sensors. 2. Check the clutch operation (Life test command) |
4005D00 | Continuously detected 2 notes for three times or more during dispense operation (Cash Dispenser) | 1. Check notes' status in the reject box 2. Realign notes in the cassette 3. Check foreign objects at theposition of the CS5 Sensor Guide 4. Check if the CS5 cable is disconnected |
4005E00 | Reserved | |
4005F00 | Reserved | |
4006000 | CS31AB sensor is detected as dark after dispense demand ofcassette 3 | 1. Remove the remaining notes at a sensor in front of the CST 2. Realign notes in the cassette 3. Check abnormal clutch. 4. Check abrasion of the cassette box pick unit. |
4006100 | Something is detected in C31AB sensor before dispensing bills. | Something is detected in C31AB sensor before dispensing bills. |
4006200 | The remaining notes at the sensor in front of the CST after dispense operation (CS11A, CS11B) | 1. Remove the remaining notes at a sensor in front of the CST 2. Realign notes in the cassette 3. Check abnormal clutch. 4. Check abrasion of the cassette box pick unit. |
4006300 | The remaining notes at the sensor in front of the CST after dispense operation (CS31A, CS31B) | 1. Remove the remaining notes at a sensor in front of the CST 2. Realign notes in the cassette 3. Check abnormal clutch. 4. Check abrasion of the cassette box pick unit. |
4006400 | Reserved for Half-light Test Sensor Error | |
4006500 | Reserved for Half-light Test Sensor Error | |
4006600 | Reserved for Half-light Test Sensor Error | |
4006700 | Reserved for Half-light Test Sensor Error | |
4006800 | Reserved for Half-light Test Sensor Error | |
4006900 | Reserved | |
4006A00 | CS15AB ~ CS13 Time out(Jam) during dispensing bills from second cassette. | 1. Remove jammed notes on CDU notes transport path 2. Remove dust in CS15~CS13 sensor 3. Install after rearranging notes in cassette |
4006B00 | Something is detected on CS31A, CS31B sensor during initialization | 1. Remove notes or dust in existence CS31AB Sensor 2. Check CS31AB Sensor Cable 3. Exchange Sensor after abnormal operating CS31AB Sensor |
4006c00 | Reserved for Half-light Test Sensor Error | |
4006d00 | Reserved for Half-light Test Sensor Error | |
4006E00 | Reserved for Half-light Test Sensor Error | |
4006f00 | Reserved for Half-light Test Sensor Error | |
4007000 | CS41AB sensor is detected as dark after dispense demand of cassette 4 | 1. Remove the remaining notes at a sensor in front of the CST 2. Realign notes in the cassette 3. Check abnormal clutch. 4. Check abrasion of the cassette box pick unit. |
4007100 | Reserved for Half-light Test Sensor Error | |
4007200 | Something is detected on CS41AB sensor during dispensing bills. | |
4007300 | The remaining notes at the sensor in front of the CST after dispense operation (CS41A, CS41B) | 1. Remove the remaining notes at a sensor in front of the CST 2. Realign notes in the cassette 3. Check abnormal clutch. 4. Check abrasion of the cassette box pick unit. |
4007400 | Reserved for Half-light Test Sensor Error | |
4007500 | Reserved for Half-light Test Sensor Error | |
4007600 | Reserved for Half-light Test Sensor Error | |
4007700 | Reserved for Half-light Test Sensor Error | |
4007800 | Reserved for Half-light Test Sensor Error | |
4007900 | Reserved for Half-light Test Sensor Error | |
4007A00 | CS31AB ~ CS13 sensors are detected as dark due to time out(Jam) during dispense operation of cassette 4 | 1. Remove jammed notes on CDU notes transport path 2. Remove dust in CS31AB~CS13 sensor 3. Install after rearranging notes in cassette |
4007B00 | CS41A or CS41B sensor is detected as dark during initializing operation | |
4007C00 | 4 cassette misfeed error (Separated rejection) | 1. Check notes in 4 Cassette 2. Check Sensor(CS36) Poll 3. Check jam in 4 cassette and reload 4. Remove dust in CS41A, CS41B Sensor 5. Exchange 4 cassette box when there are many error |
4007D00 | Cassette 4 is not completely mounted into CDU body after dispense demand of cassette 4 | |
4007E00 | Reserved for Half-light Test Sensor Error | |
4007f00 | Reserved for Half-light Test Sensor Error | |
4008000 | CS15AB sensor is detected as dark after dispense of cassette 2 | 1. Remove the remaining notes at a sensor in front of the CST 2. Realign notes in the cassette 3. Check abnormal clutch.4. Check abrasion of the cassette box pick unit. |
4008100 | Received the wrong shutter command from the upper unit. | 1. Check the CDU received command 2. Check the abnormal communication cable. 3. Check the CDU firmwave version and refer to specifications. |
4008200 | Failed to open the CDU shutter (failed ten times retry) | 1. Remove foreign objects in the shutter unit. 2. Check the shutter motor connection cable. 3. Check a connection status of the TS004 and TS005 sensor 4. Check the shutter cam operation. |
4008300 | Reserved for future use. | |
4008400 | Failed to close the CDU shutter (failed ten times retry) | 1. Remove foreign objects in the shutter unit. 2. Check the shutter motor connection cable. 3. Check a connection status of the TS004 and TS005 sensor. 4. Check the shutter cam’s rotation operation. |
4008500 | When the command of CDU shutter open or close is received in case of not being set CDU shutter. (Cash Dispenser) | Change of the information to be set about CDU shutter |
4008600 | No note available inside the shutter after the collection command | |
4008700 | Error failed to communicate with CDU shutter (Cash Dispenser) | Change of the information to be set about CDU shutter |
4008800 | Error occurs when cassette with ID is not mounted (Cash Dispenser) | Check of bill index |
4008900 | Error occurs when the number of dispensed bills from cassette don't match the number of detection by sensor (Cash Dispenser) | Check of EP program version |
4008A00 | CS11AB Dark detection on transport path before dispense operation (Cash Dispenser) | 1. Remove the remaining notes and foreign objects at the position of the CS11AB sensor 2. Check if the CS11AB sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS11AB sensor |
4008B00 | CS21AB Dark detection on transport path before dispense operation (Cash Dispenser) | 1. Remove the remaining notes and foreign objects at the position of the CS21AB sensor 2. Check if the CS21AB sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS21AB sensor |
4008C00 | CS31AB Dark detection on transport path before dispense operation (Cash Dispenser) | 1. Remove the remaining notes and foreign objects at the position of the CS31AB sensor 2. Check if the CS31AB sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS31AB sensor |
4008D00 | CS41AB Dark detection on transport path before dispense operation (Cash Dispenser) | 1. Remove the remaining notes and foreign objects at the position of the CS41AB sensor 2. Check if the CS41AB sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS41AB sensor |
4008E00 | CS4B Dark detection on transport path before dispense operation (Cash Dispenser) | 1. Remove the remaining notes and foreign objects at the position of the CS4 sensor 2. Check if the CS4 sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS4 sensor |
4008F00 | CS13 sensor detects the notes with hole during dispensing. | 1. Initialize Cash Dispenser (CDU) 2. Remove the holed note on CS13 |
4009000 | Mismatched number of check sheets | 1. Check dispensed check and reject check. 2. Remove a jammed note on the CDU. 3. Remove a dust or foreign objects on the CS13 sensor 4. Exchange a sensor after abnormal operating the CS13 sensor. ? Reset number of check sheets after troubleshooting. |
4009000 | Mismatched number of check sheets (Cash Dispenser) | 1. Check dispensed check and reject check. 2. Remove a jammed note on the CDU. 3. Remove a dust or foreign objects on the CS13 sensor 4. Exchange a sensor after abnormal operating the CS13 sensor. ? Reset number of check sheets after troubleshooting. |
4009100 | Reject error due to check skew during check dispense operation. | 1. Check a check's status in the reject box 2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. 3. Check the CIU Module Print Head. 4. Realign check sheets in the check cassette box. ? Reset number of check sheets after troubleshooting. |
4009100 | Reject error due to check skew during check dispense operation. (Cash Dispenser) | 1. Check a check's status in the reject box 2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. 3. Check the CIU Module Print Head.4. Realign check sheets in the check cassette box. ? Reset number of check sheets after troubleshooting. |
4009200 | Reject error due to abnormal check interval skew during check dispense operation. | 1. Check a check's status in the reject box 2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. 3. Check the CIU Module Print Head. 4. Realign check sheets in the check cassette box. 5. Clean the pick up roller in the check cassette box. ? Reset number of check sheets after troubleshooting. |
4009200 | Reject error due to abnormal check interval skew during check dispense operation. (Cash Dispenser) | 1. Check a check's status in the reject box 2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. 3. Check the CIU Module Print Head. 4. Realign check sheets in the check cassette box. 5. Clean the pick up roller in the check cassette box. ? Reset number of check sheets after troubleshooting. |
4009300 | Reject error due to long check sheet during check dispense operation. | 1. Check a check's status in the reject box 2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. 3. Check the CIU Module Print Head. 4. Realign check sheets in the check cassette box. 5. Clean the pick up roller in the check cassette box. ? Reset number of check sheets after troubleshooting. |
4009300 | Reject error due to long check sheet during check dispense operation. (Cash Dispenser) | The same as #40092 handling. |
4009400 | Reject error due to short check sheet during check dispense operation. | 1. Check a check's status in the reject box 2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. 3. Check the CIU Module Print Head. 4. Realign check sheets in the check cassette box. 5. Clean the pick up roller in the check cassette box. ? Reset number of check sheets after troubleshooting. |
4009400 | Reject error due to short check sheet during check dispense operation. (Cash Dispenser) | The same as #40092 handling. |
4009500 | Reject error due to 2 check sheets’ pick up during check dispense operation | 1. Check a check's status in the reject box 2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. 3. Check the CIU Module Print Head. 4. Realign check sheets in the check cassette box. 5. Clean the pick up roller in the check cassette box. ? Reset number of check sheets after troubleshooting. |
4009500 | Reject error due to 2 check sheets' pick up during check dispense operation | The same as #40092 handling. |
4009600 | Reject error due to the abnormal half of check during check dispense operation. | 1. Check a check's status in the reject box 2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. 3. Check the CIU Module Print Head. 4. Realign check sheets in the check cassette box. 5. Clean the pick up roller in the check cassette box. ? Reset number of check sheets after troubleshooting. |
4009600 | Reject error due to the abnormal half of check during check dispense operation. (Cash Dispenser) | The same as #40092 handling. |
4009700 | Reject error due to abnormal check separation interval skew during check dispense operation. | 1. Check a check's status in the reject box 2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. 3. Check the CIU Module Print Head. 4. Realign check sheets in the check cassette box. 5. Clean the pick up roller in the check cassette box. ? Reset number of check sheets after troubleshooting. |
4009700 | Reject error due to abnormal check separation interval skew during check dispense operation. (Cash Dispenser) | The same as #40092 handling. |
4009800 | Abnormal CIU detecting sensor during check dispense operation | 1. Clean CS31AB and CS41AB, or remove foreign objects. 2. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected. |
4009800 | Abnormal CIU detecting sensor during check dispense operation (Cash Dispenser) | 1. Clean CS31AB and CS41AB, or remove foreign objects. 2. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected. |
4009900 | CIU communications response timeout error during check dispense reserved operation or initializing. | 1. Reinitialize 2. Check if the CIU communications serial cable is connected. 3. Check if the CIU power cable is connected. |
4009A00 | CS31AB ~ CS13 sensors are detected as dark due to time out(Jam) during dispense operation of cassette 3 | 1. Remove jammed notes on CDU notes transport path 2. Remove dust in CS31AB~CS13 sensor 3. Install after rearranging notes in cassette |
7000100 | It's impossible to read the version after transferring to the CduSetup menu. | |
7000200 | It's impossible to read the version after CDU Setup. | |
7000300 | User's setting values are different from the actual written setting value. | |
4009B00 | Detected the CS31A and CS31B Dark during initializing or dispense reserved operation (Cash Dispenser) | 1. Remove the remaining notes and foreign objects at the position of the CS31A and CS31B sensors. 2. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On) 3. Check if the CS31 and CS31B Sensor Cable are disconnected4. Exchange a sensor after abno |
4009C00 | Detected the CS31B Dark during initializing or dispense reserved operation (Cash Dispenser) | 1. Remove the remaining notes and foreign objects at the position of the CS31B sensor. 2. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On)3. Check if the CS31B and CS31B sensor cables are disconnected4. Exchange a sensor after abnormal oper |
4009D00 | Cassette 3 is not completely mounted into CDU body after dispense demand of cassette 3 | |
4009E00 | Mounting/demounting 3rd Cassette during dispense operation (Cash Dispenser) | 1. Check notes' status in 3rd Cassette 2. Check 3rd cassette specifications 3. Check if the CS37 sensor cable are disconnected. 4. Exchange a sensor after abnormal operating the CS37 sensor . |
4009F00 | 3 Cassette miss feed during dispense operation (Cash Dispenser) | 1. Check the remaining notes in 3 Cassette 2. Check if the remaining note sensor (CS36) of 3 Cassette is normal. 3. Check a jammed note in 3 Cassette or remount it 4. Remove the dust on the CS31A and CS31B Sensors 5. Replace 3 cassette box when multiple error |
400A000 | Detected the TS103 Dark during command reserved operation. (Cash Dispenser) | 1. Remove a jammed note between the retract box and the tray. 2. Check if the TS103 sensor cable is disconnected (CDU B/D CN2 #25~28). 3. Exchange a sensor after abnormal operating TS103 Sensor |
400A100 | Detected the CS9 Dark in Reject(Retract) box during initializing. (Cash Dispenser) | 1. Open the reject/retract box cover 2. Check if the CS9 sensor cable is disconnected. 3. Exchange a sensor after abnormal operating the CS9 sensor |
400A200 | When a note doesn't arrive from the tray to the throat entrance (CS10AB~CS14 (Delivery Jam). | 1. Remove a jammed note or foreign objects between the throat and the tray 2. Check if the CS10AB and CS14 sensor cable is disconnected. 3. Check the feed motor operation in the throat unit. 4. Exchange a sensor after abnormal operating the CS14 sensor . |
400A300 | If the shutter cam is not operated while opening or closing the shutter (Cash Dispenser) | 1. Check if the shutter cam's involving operation interferes. 2. Check the shutter actuator power cable (CDU B/D CN5 #1~2). 3. Check if the TS005 sensor cable is disconnected (CDU B/D CN3 #14~#16). 4. Exchange a sensor after abnormal operating the TS005 sens |
400A400 | Failed to move after collection (shutter motor) | |
400A500 | Reserved for future use | |
400A600 | Retract box is full or CS56 sensor is a dark detection (Cash Dispenser) | 1. Remove all cash in retract box 2. Check if there is dusts or foreign objects around CS56 sensor and remove them 3. Replace the new sensor |
400A700 | When cam doesn't arrive at dispense position within regulated time (cam error) (Cash Dispenser) | |
400A800 | When cam doesn't arrive at delivery position within regulated time (cam error) | |
400A900 | CS53 sensor is detected to dark during initializing, dispensing and delivery operation (Cash Dispenser) | 1. Remove a dust or foreign objects on the CS53 sensor 2. Exchange a sensor after abnormal operating the CS53 sensor . |
400AA00 | Failed during writing EEPROM data (Cash Dispenser) | 1. Retry after initialization. 2. Replace the CDU Board. |
7710801 | RMS Agent Request Time Out! | Try again. If the problem reoccurs, call your service personnel. |
7710891 | Host line fail | Inconsistent with the message of Host |
400AB00 | Disable to drive due to the remaining notes in the tray during initializing or dispense reserved operation. (CS10A and CS10B Dark detection) (Cash Dispenser) | 1. Remove the remaining notes or foreign objects in the tray. 2. Check if holders on the CS10A and CS10B sensors are bended. 3. If error occurs when checking CS10A/CS10B (CDU B/D CN2 #17~24) disconnection and operation, replace a sensor. |
400AC00 | CS 53 sensor is detected dark due to bill jam. CS2 sensor is detected as dark after dispense operation | 1. Clear bills on transport path on cash dispenser 2. Remove a dust or foreign objects on the CS53 sensor 3. Exchange a sensor after abnormal operating the CS53 sensor . |
400AD00 | Disable to detect notes in CS15 sensor during delivery operation (Cash Dispenser) | 1. Remove the remaining notes on the throat. 2. If error occurs when checking CS15 disconnection and operation, replace a sensor. |
400AE00 | Any note is not detected by CS 10AB sensor in the tray before delivery or retract operation. (Cash Dispenser) | 1. If error occurs when checking CS 10 AB disconnection and operation, replace a sensor. 2. Check the tray deliver position or operation. |
400AF00 | Received the wrong life test command from the upper unit. (Cash Dispenser) | 1. Check the CDU received command 2. Check the abnormal communication cable. 3. Check the CDU firmware version and refer to specifications. |
400B000 | Opened shutter during dispense operation. (Cash Dispenser) | 1. Check the shutter cam's rotation. 2. If error occurs when checking TS004 disconnection and operation, replace a sensor. |
400B100 | Reserved | |
400B200 | Reserved | |
400B300 | Reserved | |
400B400 | Reserved | |
400BA00 | CS1 sensor of reject box entrance is detected as dark during initialization or before dispense operation (Cash Dispenser) | 1. Check the remaining notes around CS1 sensor 2. Remove the dust or foreign things on the CS1 sensor 3. Replace CS1 sensor when multiple errors occur. |
400BB00 | Bill jam on CS1 sensor of reject box entrance during dispense operation (Cash Dispenser) | 1. Remove the bills in front of entrance of reject box 2. Remove the bills inside reject box |
400BC00 | Communication error - Command Length doesn't match. | |
400BD00 | Bill rejection error (Normal recognition for short bill-CS4) | |
400BE00 | Bill pickup sensor(CS1, CS15) recognized has a hole and CS4 sensor detects it or CS4 snesor detects the gap too close | |
400C100 | 1 Cassette Jam during dispense operation (1 CST Encoder Error). (Cash Dispenser) | 1. Remove a jammed note in 1 Cassette. 2. Mount 1 cassette box after realigning notes in 1 cassette box. 3. Remove foreign objects on 1 Cassette Clutch Encoder Slit. 4. Replace 1 cassette box when multiple errors occur. |
400C200 | 2 Cassette Jam during dispense operation (2 CST Encoder Error). | 1. Remove a jammed note in 2 Cassette. 2. Mount 2 cassette box after realigning notes in 1 cassette box. 3. Remove foreign objects on 2 Cassette Clutch Encoder Slit. 4. Replace 2 cassette box when multiple errors occur. |
400C300 | 3 Cassette Jam during dispense operation (3 CST Encoder Error). (Cash Dispenser) | 1. Remove a jammed note in 3 Cassette. 2. Mount 3 cassette box after realigning notes in 1 cassette box. 3. Remove foreign objects on 3 Cassette Clutch Encoder Slit. 4. Replace 3 cassette box when multiple errors occur. |
400C400 | 4 Cassette Jam during dispense operation (4 CST Encoder Error). | 1. Remove a jammed note in 4 Cassette. 2. Mount 4 cassette box after realigning notes in 1 cassette box. 3. Remove foreign objects on 4 Cassette Clutch Encoder Slit. 4. Replace 4 cassette box when multiple errors occur. |
9701060 | Failed to create buffer for pinpad (EPP) | 1. Reboot ATM2. Re-install software |
9701061 | Error on reading data from memory space for OPL. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
400C700 | CS 14 Dark detection during initializing or dispense reserved operation. (Cash Dispenser) | 1. Remove the remaining notes and foreign objects at the position of the CS 14 sensor 2. If error occurs when checking CS 14 disconnection and operation, replace a sensor. |
400C800 | CS 15 Dark detection during initializing or dispense reserved operation. (Cash Dispenser) | 1. Remove the remaining notes and foreign objects at the position of the CS 15 sensor 2. If error occurs after checking CS 15 disconnection and operation, replace a sensor. |
400c900 | CS14 sensor is detected as dark detect during initialize or dispense | |
400CA00 | CS14 Dark detection during deliver reserved operation. | The same as #400C7 handling |
400CB00 | CS 15 Dark detection during deliver reserved operation. (Cash Dispenser) | The same as #400C8 handling |
400CC00 | Bill is remained on the sensor in front of cassette during resetting. | |
400cd00 | Perceive TS101 Dark after end dispense command | |
400ce00 | Perceive TS102 Dark after end dispense command | |
400cf00 | Perceive TS106 Dark after end dispense command | |
400CX00 | 1st~4th Cassette Jam during dispense operation (1st~4th CST Encoder Error). (Cash Dispenser) | 1.Remove a jammed note in 1st~4th Cassette. 2. Mount 1st~4th cassette box after realigning notes in 1st~4th cassette box. 3. Remove foreign objects on 1st~4th Cassette Clutch Encoder Slit. |
400D000 | CS13~CS12 Sensors are detected as dark due to time-out(Jam) | 1. Remove jammed notes on CDU notes transport path 2. Remove dust in CS13~CS12 sensor3. Install after rearranging notes in cassette |
400D100 | Feeding time out due to jam (CS14~15) around throat assembly during delivery operation (Cash Dispenser) | 1. Remove a jammed note in the throat. 2. Check external light source of the CS 15 sensor. 3. Check the feed motor operation in the throat unit . 4. If error occurs when checking CS 14 and CS 15 sensor operation, replace a sensor. |
400D200 | Feeding time out due to jam (CS10AB) around throat assembly during delivery operation | 1. Remove a jammed note in the throat. 2. Check external light source of the CS10 AB sensor. 3. Check the feed motor operation in the throat unit . 4. If error occurs when checking CS10 AB sensor operation, replace a sensor. |
400D300 | The remaining notes on the tray during delivery operation (some notes remaining on CS10AB) | The same as #400D2 handling. |
400D400 | The remaining notes on the tray during delivery operation (some notes remaining on CS14) (Cash Dispenser) | 1. Remove a jammed note in the tray 2. Check external light source of the CS14 sensor. 3. If error occurs when checking CS14 sensor operation, replace a sensor |
400D500 | The remaining notes on the tray during delivery operation (some notes remaining on CS10AB) (Cash Dispenser) | The same as #400D2 handling. |
400d600 | Tray Retract position change failure (Tray Lift Cam ? TS002) | |
400d700 | Tray sensor Error (TS001, TS002, TS003) | |
400D800 | CS41A and CS41B Dark detection during initializing or dispense reserved operation | 1. Check 4 Cassette specifications for CDU Version. 2. Remove the remaining notes and foreign objects at the position of the CS41A and CS41B sensors. 3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. 4. Check settings of 4 Cassett |
400D900 | Simultaneous Dark detection in both the tray (CS10) and throat (CS14/CS15). | 1. Remove the remaining notes and foreign objects in the tray and throat unit. 2. Check each sensor (refer to the above description). |
400da00 | Disable to drive due to simultaneous Dark detection in both TS101 and TS102 (Cash Dispenser) | 1. Remove the remaining notes and foreign objects in the throat unit. 2. Check each sensor (refer to the above description). |
400DB00 | Detected the CS41A Dark during initializing or dispense reserved operation (Cash Dispenser) | 1. Check 4th Cassette specifications for CDU Version. 2. Remove the remaining notes and foreign objects at the position of the CS41A sensor. 3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. 4. Check settings of 4 Cassette FM Board Dip |
400DC00 | CS41B Dark detection during initializing or dispense reserved operation | 1. Check 4th Cassette specifications for CDU Version. 2. Remove the remaining notes and foreign objects at the position of the CS41B sensor. 3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. 4. Check settings of 4 Cassette FM Board |
400DD00 | 4th Cassette not available during dispense reserved operation (Cash Dispenser) | 1. Mount 4th cassette 2. Check if the CS37 sensor cables are disconnected. 3. Exchange a sensor after abnormal operating the CS47 sensor . |
400DE00 | Mounting/demounting 4th cassette during dispense operation (Cash Dispenser) | 1. Check notes' status in 4th cassette 2. Check 4th cassette specifications 3. If error occurs when checking the CS47's disconnection and operation, replace a sensor. |
400DF00 | 4th Cassette miss feed during dispense operation (Cash Dispenser) | 1. Check the remaining notes in 4th Cassette 2. Check if the 4 Cassette remaining note sensor (CS46) is normal. 3. Check a jammed note in 4th Cassette or remount it 4. Remove the dust on the CS41A and CS41B sensors. 5. Replace 4 cassette box when multiple error occured |
400E000 | Dark light sensor test error (CS1A, CS1B, CS4A, CS4B) during initializing. (Cash Dispenser) | 1. Check if each sensor is mounted. 2. If error occurs when checking CS1A cable operation, replace a sensor. 3. If error occurs when checking CS1B cable operation, replace a sensor. 4. If error occurs when checking CS4A cable operation, replace a sensor. 5. If error occurs when checking CS4B cable operation, replace a sensor. |
400E100 | Dark light sensor test error (CS13) during initializing. (Cash Dispenser) | 1. Check if a sensor is mounted. 2. If error occurs when checking CS13cable operation, replace a sensor. |
400E200 | Dark light sensor test error (CS21A, CS21B) during initializing. (Cash Dispenser) | 1. Check if each sensor is mounted. 2. If error occurs when checking CS21A (cable operation, replace a sensor. 3. If error occurs when checking CS21Bcable operation, replace a sensor. |
400E300 | Dark light sensor test error (CS31A, CS31B) during initializing. (Cash Dispenser) | 1. Check if each sensor is mounted. 2. If error occurs when checking the CS31A or CS31B disconnection operation, replace a sensor. |
400E400 | DARK LIGHT ERR(CS31A,CS31B) | |
400E500 | DARK LIGHT ERR(CS52A,CS52B) | |
400E600 | Dark light sensor test error (CS41A, CS41B) during initializing. (Cash Dispenser) | 1. Check the CDU information setting (4th Cassettes). 2. Check if each sensor is mounted. 3. If error occurs when checking the CS41B disconnection operation, replace a sensor. 4. If error occurs when checking the CS41A disconnection operation, replace a sensor. |
400E700 | Dark light sensor test error (CS10, CS9) during initializing. (Cash Dispenser) | 1. Check if each sensor is mounted. 2. If error occurs when checking CS 10 disconnection operation, replace a sensor. 3. If error occurs when checking CS 9 disconnection operation, replace a sensor. |
400E800 | Time out due to Jam (CS14,CS10) during initializing or retract process. (Cash Dispenser) | 1. Check if each sensor is mounted. 2. If error occurs when checking CS14 (CDU B/D CN2 #33~36) disconnection operation, replace a sensor.. |
400E900 | DARK LIGHT ERR(CS70) | |
9701062 | Error on writing data to memory space for OPL. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
400EA00 | Dark light test error of bill empty sensor (CS18,28,38,48) on initializing. (Cash Dispenser) | 1. Check if each sensor is mounted. 2. If error occurs when checking CS18 cable operation, replace a sensor. 3. If error occurs when checking CS28 cable operation, replace a sensor. 4. If error occurs when checking CS38 cable operation, replace a sensor. 5. If error occurs when checking CS48 cable operation, replace a sensor. |
400EB00 | Not Support Auto Sensor Command | |
400EC00 | CS4 Sensor Auto-dimming Error | |
400ED00 | CS10A/CS10B Sensor Auto-dimming Error | |
400EE00 | CS13 Sensor Auto-dimming Error | |
400EF00 | CS14 Sensor Auto-dimming Error | |
400F000 | Disabled to drive due to throat jam during forced initialization. (Cash Dispenser) | Remove the remaining notes and foreign objects in the throat unit. |
400f100 | Failed the second clear operation in the throat unit during forced initialization. (Cash Dispenser) | Remove the remaining notes and foreign objects in the throat unit. |
400f200 | The dark detection of CS 15 sensor when bills go back to the retract box during retract mode (Cash Dispenser) | 1. Clear the remaining notes and foreign objects at the position of the CS15 sensor 2. Replace a sensor if same situation will happen continuously |
400F300 | Time out due to Jam (CS15) during initializing or retract process. (Cash Dispenser) | 1. Remove the remaining notes and foreign objects at the position of the CS 15 sensor 2. If error occurs after checking CS15 disconnection and operation, replace a sensor. 3. Remove the dust on the CS15 sensor. |
400F400 | Disable to drive due to continuous CS14~CS10AB Dark during forced initialization or retract operation (jam) | The same as #400F3 handling |
400F500 | Disable to drive due to continuous CS10 Dark during forced initialization or retract operation (jam) (Cash Dispenser) | The same as #400F3 handling |
400F600 | Failed to fall down bills during forced initializing and retract operation | 1. Remove the remaining notes and foreign objects in the throat unit. 2. If error occurs when checking disconnection operation, replace a sensor. |
400F700 | Continuously detected note in CS15 during retract operation (Cash Dispenser) | The same as #400F3 handling |
400F800 | Disabled reserved operation ( simultaneously remaining notes in both the tray and throat) (Cash Dispenser) | Remove the remaining notes and foreign objects in the throat unit. |
400F900 | Some bills are taken out during delivery operation (Cash Dispenser) | |
400FA00 | Invalid ID of 1st cassette is requested to dispense | |
400FB00 | Invalid ID of 2nd cassette is requested to dispense | |
400FC00 | Invalid ID of 3rd cassette is requested to dispense | |
400FD00 | Invalid ID of 4th cassette is requested to dispense (Cash Dispenser) | Check if the ID sensor of 4th cassette is properly working |
400FE00 | Bundle reject mode is changed from note by note mode when dispense operation. | |
400FF00 | Enforcedly remove cash during reserve/retract operation (subnormal exit) (Cash Dispenser) | Check if there is bills on upper transport path. |
400FX00 | Invalid ID of 1st~4th cassette is requested to dispense (Cash Dispenser) | Check if the ID sensor of 1st~4th cassette is properly working. |
4101000 | OUT OF CASH | Replenish notes |
4DN0000 | Cash Dispenser communication failure during sending command to cash dispenser | 1. Do RESET at Operator Function 2. Reboot ATM |
4DN0100 | Cash Dispenser communication failureduring receiving command to cash dispenser | 1. Do RESET at Operator Function 2. Reboot ATM |
4DN0F00 | No response detected after sending command | Check cable and connection between the CE and dispenser. |
4DN1100 | No response detected after 3 retries of sending command | Check cable and connection between the CE and dispenser. |
4DN1200 | No response detected between ENQ-ACK after 5 retries of ENQ | Check cable and connection between the CE and dispense. |
8215091 | BILL FOUND !!! Cash jammed on Cash Dispenser. CASH exist!!! Detection of cash low. MCU EXIST. Card in card reader. PBM EXIST. Found Envelope !!! | 1. Remove jammed notes on Cash Dispenser return path 2. Remove dust in CS1~CS4 sensor. Remove card. Clear notes in the transporter of the cash dispenser. |
8216091 | CASH exist. Cash jammed on Cash Dispenser. | Remove jammed cash on Cash Dispenser. |
8217091 | MCU EXIST. Card in card reader. | Remove jammed card on card reader. |
8218091 | PBM EXIST. | Remove jammed passbook on psssbook printer. |
8219091 | Found Envelope !!! | Remove jammed envelope on depository. |
8850191 | Host Message Receive Error | Inquire your service provider. |
9000100 | No normal data detected from card reader. This does not mean a real error necessarily. | |
9000200 | Card Read Error | 1. Check Magnetic Card 2. Check Card Read module and cable connection. |
9000300 | DIP MCR latch failure | 1. Power Off/On 2. Check DIP MCR (Clamp Lever) 3. Check cable connection |
9000400 | DIP MCR unlatch failure | 1. Power Off/On 2. Check DIP MCR (Clamp Lever) 3. Check cable connection. |
9000500 | DIP MCR power on failure | 1. Power Off/On 2. Check DIP MCR 3. Check cable connection. |
9000600 | DIP MCR power off failure | 1. Power Off/On 2. Check DIP MCR 3. Check cable connection. |
93A7110 | A Card stay on Enterance | 1. Remove the card 2. Reset Device before execute the command |
9701010 | Failed to connect communication between SP of PIN and EP of one | Check if communication cable or com port is not connected |
9701011 | Error on receiving data from OPL. | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9701012 | Failed to deliver to data of EPP's SP | 1.Check if communication cable or com port is not connected |
9701013 | Error on closing connection to OPL. | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9701016 | Received data time out of EPP | 1.Check if communication cable or com port is not connected |
9701017 | When the EPP Com port communication failed (Time Out) | 1. Check communication cable and start rebooting |
9701020 | Error on creating files for OPL | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9701021 | Error on reading data from files for OPL. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9701022 | Error on writing data to files for OPL. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9701023 | Error on closing files for OPL. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9701024 | Error on deleting files for OPL. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9701025 | Error on copying files for OPL. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9701030 | Error on creating registries for OPL | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9701031 | Failed to read Register of EPP | |
9701031 | Pinpad (EPP) configuration data reading error | 1. Reboot ATM2. Re-install software |
9701032 | Error on writing data to registries for OPL. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9701034 | Error on deleting registries for OPL. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9701040 | Failed to produce Thread for pinpad (EPP) | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9701043 | Error on closing sub-process, thread for OPL. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9701050 | Error on creating process for OPL. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9701053 | Error on closing process for OPL. | 1 .SP Close and Open(Take the Log for failure 2. Restart the system |
9701063 | Error on closing memory space for OPL. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9701068 | MapView of File Fail in Create ShareMemory Method for EPP | 1. Initialize Pin SP. 2. Call your attendant |
9701070 | Create Mutex Fail for EPP. Create Mutex Fail for SIU(Sensor) | 1. Window Rebooting |
9701073 | Error on closing synchronization for OPL. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9701076 | Error on waiting for synchronization for OPL. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9701080 | Error on creating event for OPL. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9701086 | Error on waiting for event for OPL. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9701102 | COM handle is null for SIU(Sensor). COM handle is null for EPP | 1. Initialize Pin SP. 2. Call your attendant |
9701111 | BCC error of EPP | Check BCC logic of EPP |
9701111 | BCC error of EPP. BCC error on PIN pad data. BCC error on PIN pad data. | 1. Check BCC logic of EPP |
9701150 | Pinpad (EPP) is down when it receives an 'Initializing' command. PIN pad down when initialized. | 1. Reboot ATM2. Replace pinpad |
9701151 | EPP is down when it receivesan 'Get Status' command | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9701152 | Pinpad (EPP) is down when it receives an 'Clear Func Key' command | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9701199 | PINPAD device is out of order (Self test failure) | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
97011E0 | Fail to download firmware - Execution failure | 1. Check whether there is a firmware file 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
97011E0 | Fail to download firmware - No firmware file | 1. Check whether there is a firmware file 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9702010 | Failed to connect device | Check whether the USB port is connected or not. |
9702012 | Failed to capture Image | Check whether the USB port is connected or not. |
9702020 | Failed to create file(CamData is NULL) | Check whether the parameter when function is called from Application |
9702040 | Failed to create Thread | Check whether the USB port is connected or not. |
9704010 | Failure on connecting to SPL through DCP card. | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704011 | Failure on receiving data from SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704012 | Failure on sending data to SPL. | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704013 | Failure on closing the connection with SPL. | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704014 | Failure on connecting to DCP card. | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704016 | Time out before receiving data from SPL. | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704017 | Time out before sending data to SPL. | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704018 | DCP memory for SPL error | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704019 | Communication error with SPL. | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
970401D | Failed to connect to SPL (Cash Dispenser) | Check if PncComm.dll and ComMonitor.exe files are available |
9704020 | Failed to create file | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704021 | Error on reading files for SPL. | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704022 | Failed to write file | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704023 | Error on closing files for SPL. | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704025 | Error on copying files for SPL. | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704030 | Error on creating registries for SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704031 | Error on reading data from registries for SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704032 | Error on writing data to registries for SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704034 | Error on deleting registries for SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704040 | Error on creating sub-process, thread for SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704043 | Error on closing sub-process, thread for SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704050 | Error on creating process for SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704053 | Error on closing process for SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704058 | Error on Admin Password for SPL | Retry with correct Admin Password |
9704060 | Error on creating memory space for SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704061 | Error on reading data from memory space for SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704062 | Error on writing data to memory space for SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704063 | Error on closing memory space for SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704068 | Error on memory address for SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704070 | Error on creating synchronization for SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704073 | Error on closing synchronization for SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704076 | Error on waiting for synchronization for SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704080 | Error on creating event for SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704086 | Error on waiting for event for SPL | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704087 | Failed to send command to the device | Check if simulator process are alive or not. |
9704100 | Failed to connect polling or timeout | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704101 | Failed to connect polling or line error | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704102 | Time out during sending data to SPL. | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704103 | Time out before closing connection to SPL successfully. | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9704104 | Failed to close polling or line error | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9707012 | Failed to receive data of VFD | |
9707012 | Failed to receive data of VFD | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9707082 | Failed to deliver the message about Fire Event | |
9707082 | Failed the message transmission for the fire event for VFD ex) After connection is closed, an event for the previous command is arrived. | It is a software error. On AP logic, check the event for the command executed before closing connection. |
9708013 | Failed to read Com port number registry | Check the serial port, cable, or reset the unit to recover. It it is not recovered, replace main board or the unit. |
9708014 | Failed to open communication port | Check the serial port, cable, or reset the unit to recover. It it is not recovered, replace main board or the unit. |
9708030 | Failed to create Registry | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9708031 | Failed to read Registry | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9708032 | Failed to write Registry | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9708034 | Failed to delete Registry | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9708101 | Failed to be enable Device | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9708102 | Failed to be disable Device | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9708103 | Failed to read data | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9709011 | Receiving error from MCR through serial port. | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9709012 | (VFD)Serial Port Comm Receive Time Out | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9709016 | Receiving data time out from MCR through serial port. | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9709050 | MCR Open connection failure because of process creation failure. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9709080 | MCR Open Connection failure because of event creation failure. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
970E010 | Fail to open USB port for PINPAD | Check if communication cable and USB port are connected or not. |
970E012 | Fail to send data to PINPAD | Check if communication cable and USB port are connected or not. |
970E016 | Fail to receive data from PINPAD | Check if communication cable and USB port are connected or not. |
970E017 | Time out to communicate with PINPAD | Check if communication cable and USB port are connected or not. |
970E040 | Fail to create thread for communication with PINPAD | Check if communication cable and USB port are connected or not. |
970t014 | Serial communication error | 1. Check the comport line(whether it is connected or not) 2. If (1) was not a problem, reboot ATM |
970t040 | Failure of creating thread | Reboot ATM |
970t080 | Failure of creating Event | Reboot ATM |
9712000 | Unable to create INI file (Cash Dispenser) | 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive |
9712100 | Failed to read file | 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive |
9712200 | Failed to write file | 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive |
9712300 | Failed to close file | 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive |
9712400 | Failed to delete file | 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive |
9712500 | Failed to copy file | 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive |
9712600 | Failed to create directory | 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive |
9712X00 | Failed file | 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive |
9719000 | Failed to execute an extra command in the status of Cash Unit Exchange | 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive |
9719100 | In case of not being the status of Cash Unit Exchange out of End Exchange | 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive |
9719200 | In case of carrying out Cash In Start commandat two times | 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive |
9719300 | In case of not being the status of Cash Inout of End Cash In | 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive |
9719400 | Invalid Cash Unit ID | 1. Reconfigure cash dispenser setup data |
9719500 | Invalid Cash Unit number | 1. Reconfigure cash dispenser setup data |
9719600 | The abnormal of the number of Cash Unit | 1. Reconfigure cash dispenser setup data |
9719700 | No. of dispensed notes that softwarecounts is not matched to it cash dispenser responded | 1. Initialize after resetting the power 2. Upgrade the Cash Dispenser firmware or download software again 3. Replace the Cash Dispenser B/D |
9719800 | In case two ID are same in cassette (Cash Dispenser) | 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive |
971A000 | In case the dispensed denominations are different from the requested ones. (Cash Dispenser) | Reconfigure denomination at supervisor mode |
971A100 | In case the dispensed currency is different from the requested one. (Cash Dispenser) | 1. Reconfigure currency at supervisor mode |
971A200 | Can't dispense the number of bills requested from the customer. 1. There is no cassette to dispense the bill 2. Reject bin is missing or full. | 1. Check the status of Cash cassette mounting 2. Replenish the cassette with bill again. Or reset the number of bill. 3. Check whether the reject bin is mounted. Or clear the reject bin. 4. Check the value of Registry (“WFS_CMD_CDM_DENOMINATE” or “WFS_CMD_CDM_DESPENSE”) |
971A300 | In case the number of bills dispensed exceeds the maximum dispensing bill | 1. Check cash dispenser driver (CDM SP) version 2. Reconfigure the maximum dispensable count |
971A400 | In case the number of coins dispensed exceeds the maximum dispensing coin | 1. Check coin dispenser driver version 2. Reconfigure the maximum dispensable count |
971A500 | Invalid mix number | Reconfigure cash dispenser at supervisor mode |
971A600 | Failed to retry 3 times for automatic recovery | Need to re-configurate a state of SP cash unit on AP - by START/END_EXCHANGE command |
971A700 | There is no setting information about automatic Retry standard | Need to re-configurate a state of SP cash unit on AP - by START/END_EXCHANGE command |
971B000 | No notes in stacker during rejecting or retracting notes | 1. Check a dust in stacker 2. Reconfigure the maximum dispensable count |
971C000 | In case that unsupported command is executed (Cash Dispenser) | Reinstall software |
971D100 | Partial dispense from cassette #1 | 1. Check the replenished amount and replenish 2. Check the notes in cassette #1 |
971D200 | Partial dispense from cassette #2 | 1. Check the replenished amount and replenish 2. Check the notes in cassette #2 |
971D300 | Partial dispense from cassette #3 | 1. Check the replenished amount and replenish 2. Check the notes in cassette #3 |
971DX00 | Partial dispense (In case partial bills dispensed by dispensing demand when Partial Dispense option is on. ? X means cassette number.) | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9720000 | Communicate fail during opening printer driver (PTR SP) | Check if communication cable or com port is not connected |
9720100 | Hardware error occurred before executing command (Receipt Printer) | Reset the PTR SP |
9721010 | Failed to connect communication | Check if communication cable is properly connected or right status by test machine |
9721011 | Failure on receiving data from journal printer. | Check if communication cable is properly connected or right status by test machine |
9721012 | Failed to deliver data to control electronics | Check if communication cable is properly connected or right status by test machine |
9721013 | Failure on disconnecting journal printer. | Check if communication cable is properly connected or right status by test machine |
9721014 | Error on connecting to DCP card. | Reset the unit and try again |
9721016 | Failed to receive data from control electronics | Check if communication cable is properly connected or right status by test machine |
9721017 | Time out before sending data completely to journal printer. | Reset the unit and try again |
9721018 | Memory error on memory space of DCP card. | 1. Reboot ATM 2. Call your attendant |
9721019 | Communication failure to/from journal printer. | Check if communication cable is properly connected or right status by test machine |
9721020 | Error on creating files for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721021 | Error on reading data from files for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721022 | Error on writing data to files for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721023 | Error on closing files for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721024 | Error on deleting files for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721025 | Error on copying files for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721030 | Error on creating regisrtries for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721031 | Error on reading data from registries for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721032 | Error on writing data to registries for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721034 | Error on deleting registries for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721040 | Failed to produce Thread (Journal Printer) | 1. Reboot ATM 2. Call your attendant |
9721043 | Error on closing sub process, thread for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721050 | Error on creating process for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721053 | Error on closing process for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721060 | Error on specifying memery space for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721061 | Error on reading data from memery space for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721062 | Error on writing data to memory space for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721063 | Error on closing memory space for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721068 | Error on memory address for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721070 | Error on creating synchronization for journal printer | 1. Reboot ATM 2. Call your attendant |
9721073 | Error on closing synchronization for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721076 | Error on waiting synchronization for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721080 | Failed to produce Event (Journal Printer) | 1. Reboot ATM 2. Call your attendant |
9721086 | Error on waiting for event for journal printer. | 1. Reboot ATM 2. Call your attendant |
9721102 | Error on starting emboss printing at journal printer. | 1. Reboot ATM 2. Call your attendant |
9721111 | Off line status (Journal Printer) | 1. Check communication cable and the connectors2. Check power connection |
9721112 | On busy | 1. Check printer's working status |
9721121 | Mechanics Error (Journal Printer) | 1. Recover printer's mechanical Error2. Reboot ATM |
9721122 | Failed to response of first initialization (Journal Printer) | 1. Try to initialize Printer again. |
9721123 | Failed to response of second initialization | 1. Reboot ATM2. Replace printer |
9721124 | Paper jammed | 1. Remove jammed paper |
9721125 | Failed to try to print in case of Paper out | |
9722000 | 1. SPR file open error2. SPR Memory allocation error(PrintForm Allocation Index Buffer Error)3. Invalid media name | 1. Reboot ATM 2. Call your attendant |
9722010 | Communicate fail during opening printer driver (PTR SP) | 1. Check if communication cable or com port is not connected |
9722011 | Failed to receive the data from the control electronics (Receipt Printer) | Check if communication cable or com port is properly connected |
9722012 | Failed to send the data to the control electronics (Receipt Printer) | Check if communication cable or com port is properly connected |
9722013 | Failed to disconnect the connection between receipt printer and control elctronics (Receipt Printer) | Check if communication cable or com port is properly connected |
9722014 | Failed to connect the DCP card in control electronics (Receipt Printer) | Check if communication cable or com port is properly connected |
9722016 | The time-over of receiveing data (Receipt Printer) | 1. Check if communication cable or com port is properly connected. 2. reboot ATM. |
9722017 | The time-over of sending data (Receipt Printer) | 1. Check if communication cable or com port is properly connected. 2. reboot ATM. |
9722018 | Invalid memory of DCP card in control electronics (Receipt Printer) | Check if communication cable or com port is properly connected |
9722019 | Communication error (Receipt Printer) | Check if communication cable or com port is properly connected |
9722020 | File Open Error | 1. Reboot ATM2. Call your attendant |
9722021 | Failed to read file (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722022 | Failed to write file (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722023 | Failed to close file (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722024 | Failed to delete file (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722025 | Failed to copy file (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
972202X | Fail to Read/Write/Delete/Copy file (Receipt Printer). | 1. Reboot ATM 2. Call your attendant |
9722030 | Failed to create Registry (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722031 | Failed to read Registry (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722032 | Failed to write Registry (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722034 | Failed to delete file (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
972203X | Fail to Create/Read/Write/Close/Delete/Copy Registry (Receipt Printer). | 1. Reboot ATM 2. Call your attendant |
9722040 | Failed to create Thread (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722043 | Failed to terminate Thread (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722050 | Failed to create Process (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722053 | Failed to terminate Process (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722060 | Memory Allocate Error (PrintForm Allocate IndexBuffer Fail) | 1.Check Form file and Media file |
9722061 | Failed to read Memory (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722062 | Failed to write Memory (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722063 | Failed to close Memory (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722068 | Invalid Media Name | 1. Reboot ATM2. Call your attendant |
972206X | Fail to Create/Read/Write/Close Memory (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722070 | Failed to create Mutex (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722073 | Failed to release Mutex (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722076 | Failed to wait time out Mutex (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722080 | Failed to create Event (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
9722086 | Failed to wait time out Event (Receipt Printer) | 1. Reboot ATM 2. Call your attendant |
972210 | Field is not Found | 1. Reboot ATM 2. Call your attendant. |
9722100 | Field Error (This Field must have initial value) | 1. Reboot ATM 2. Call your attendant. |
9722100 | 1. Invalid Unit (SPR)2. Form is not found (SPR)3. Form name is null. (SPR)4. Invalid form. (roll printer can't align bottom line.) (SPR)5. PrintForm() offset is invalid.(SPR)6. Invalid form (too many field in the form) (SPR)7. Media is not found (SPR)8. M | 1. reinstall SPR SP. 2. Call your attendant. |
9722101 | Failed to execute StartDoc | 1. Reboot ATM. 2. Call your attendant. |
9722102 | Failed to execute StartPage | 1. Reboot ATM. 2. Call your attendant. |
9722103 | Failed to execute EndPage | 1. Reboot ATM. 2. Call your attendant. |
9722104 | Failed to execute EndDoc | 1. Reboot ATM. 2. Call your attendant. |
97221A2 | Invalid Unit | 1.Check Form file and Media file |
97221C1 | From is not Found | 1.Check Form file and Media file |
97221C4 | Form name is NULL | 1.Check Form file and Media file |
97221C5 | Invalid Form | 1.Check Form file and Media file |
97221C6 | PrintForm() offset is Invalid | 1.Check Form file and Media file |
97221C7 | Invalid Form( Too many Fields is Invalid ) | 1.Check Form file and Media file |
97221CX | Form Invalid | 1. Reboot ATM 2. Call your attendant. |
97221D1 | Media is not Found | 1.Check Form file and Media file |
97221D3 | Media Overflow when form size is largerthan media size | 1. Reboot ATM 2. Call your attendant. |
97221D4 | Media name is NULL | 1.Check Form file and Media file |
97221D5 | Invalid Media (Attribute for Media definitionis not proper) | 1. Reboot ATM 2. Call your attendant. |
97221D6 | Invalid Media (Area size is bigger that Media size) (Receipt Printer) | 1. Reboot ATM 2. Call your attendant. |
97221D7 | Invalid Media (Size of Media Name is exceededto 2048 bytes totally) | 1. Reboot ATM 2. Call your attendant. |
97221DX | Media Invalid | 1. Reboot ATM 2. Call your attendant. |
97221E3 | Non-Indexed value for Indexed Field | 1.Check Form file and Media file |
97221E4 | Invalid Field | 1. Reboot ATM 2. Call your attendant. |
97221E5 | Invalid Field( This Field's width is 0 ) | 1.Check Form file and Media file |
97221EX | Field Invalid | 1. Reboot ATM 2. Call your attendant. |
9722211 | Software Error in case of creating an image. (Data size error) | |
9722DN0 | Failed to connect communication between Receipt printer and SP | 1.Check if communication cable or com port is not connected |
9723010 | Failed to open device | 1. Reboot ATM 2. Test with diagnostics in supervisor mode 3. Check communication cable and connectors of card reader4. Check card reader driver version |
9723011 | Fail to read card track data. | Check whether the communication cable and USB port are connected or not. |
9723012 | Failed to read EP version. | Check whether the communication cable and USB port are connected or not. |
9723013 | DCP failed closing the connection to card reader. | Check whether the communication cable and USB port are connected or not. |
9723014 | USB port is detached. | Check whether the communication cable and USB port are connected or not. |
9723016 | Response time out error | Check the cable/port/connection |
9723017 | Time out for sending data to card reader. | Check the cable/port/connection |
9723018 | Card is hung up at Enterance | 1 Remove the card by hand |
9723019 | Polling down | 1. Reboot ATM 2. Test with diagnostics in supervisor mode 3. Check communication cable and connectors of card reader4. Check card reader driver version |
9723020 | Error on creating files for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723021 | Error on reading files from card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723022 | Error on writing files for card reader | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723023 | Error on closing files for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723024 | Error on deleting files for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723025 | Error on copying files for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723026 | Reserved | |
9723027 | Reserved | |
9723028 | Reserved | |
9723029 | Reserved | |
9723030 | Error on creating registry for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723031 | Error on writing data to registry for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723032 | Error on writing data to registry for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723034 | Error on deleting registry for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723035 | Reserved | |
9723036 | Reserved | |
9723037 | Reserved | |
9723038 | Reserved | |
9723039 | Reserved | |
9723040 | Fail to create sensor polling thread. | Restart IDC service provider. |
9723041 | Reserved | |
9723042 | Reserved | |
9723043 | Error on closing sub-process, thread for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723044 | Reserved | |
9723045 | Reserved | |
9723046 | Reserved | |
9723047 | Reserved | |
9723048 | Reserved | |
9723049 | Reserved | |
9723050 | Error on opening process for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723051 | Reserved | |
9723052 | Reserved | |
9723053 | Error on closing process for card reader | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723054 | Reserved | |
9723055 | Reserved | |
9723056 | Reserved | |
9723057 | Reserved | |
9723058 | Reserved | |
9723059 | Reserved | |
9723060 | Error on creating memory space for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723061 | Error on reading from memory for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723062 | Error on writing to memory for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723063 | Error on closing memory space for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723064 | Reserved | |
9723065 | Reserved | |
9723066 | Reserved | |
9723067 | Reserved | |
9723068 | Error related memory address for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723069 | Reserved | |
9723070 | Error on creating synchronization for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723071 | Reserved | |
9723072 | Reserved | |
9723073 | Error on waiting synchronization for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723074 | Reserved | |
9723075 | Reserved | |
9723076 | Error on waiting synchronization for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723077 | Reserved | |
9723078 | Reserved | |
9723079 | Reserved | |
9723080 | Error on opening event for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723081 | Reserved | |
9723082 | Reserved | |
9723083 | Reserved | |
9723084 | Reserved | |
9723085 | Reserved | |
9723086 | Error on waiting event for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723087 | Reserved | |
9723088 | Reserved | |
9723089 | Reserved | |
9723101 | Error on specifying folder for card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723110 | Time out during card inserting. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723111 | Time out before sending data completely to card reader. | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9723112 | Time out on DCP polling. | Check the cable/port/connection |
9723113 | Time out before closing DCP. | Check the cable/port/connection |
9723114 | Failure on closing DCP. | Check the cable/port/connection |
9723116 | Error on data received from card reader as data size is '0'. | Check the cable/port/connection |
9723117 | Error on data received from card reader as NACK is received. | Check the cable/port/connection |
9723120 | Fail to execute WFS_CMD_IDC_READ_RAW_DATA command because card is hung up | |
9723200 | Retain bin is full | |
9730100 | IC CARD DENIAL | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9730200 | IC CARD ONLINE DATA ERROR | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9730300 | IC CARD ERROR | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9740000 | Cash Dispenser communication failure during COM port open | 1. Check whether the cable is connected or not 2. SP Close and Open (Take the Log for failure) 3. Restart the system |
9740010 | Fail to open port (Cash Dispenser) | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9740012 | Send Timeout | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9740016 | Receive Timeout | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9740017 | Send flag = 'D' Timeout | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9740019 | An electrical circuit disorder | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9740020 | Failed to create file | 1. Reboot ATM 2. Call your attendant |
9740025 | Failed to copy file | 1. Reboot ATM 2. Call your attendant |
9740030 | Invalid registry key concerning date (Cash Dispenser) | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9740031 | Invalid date to print check to be dispensed (Cash Dispenser) | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9740050 | ComMonitor Load error (ComMonitor Process creation failed) | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9740061 | Share Memory Creation Failed | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9740068 | Share Memory Pointer Failed | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
97400FF | In case of remaining cash in transport (Cash Dispenser) | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9740101 | In case of being selected cassette not dispensed (Cash Dispenser) | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9740102 | Denomination not to exist in currencyinfo.ini file is tried to dispense (Cash Dispenser) | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9741100 | When sensing CS2 Dark (Error code, 400FF00 is subdivided by location of sensor.) | 1. Initialize after mounting the reject box. 2. Check if the CS2 sensor cable is disconnected. 3. Exchange a sensor after abnormal operating CS2 sensor |
9741400 | When sensing CS4A Dark (Error code, 400FF00 is subdivided by location of sensor.) | 1. Remove the remaining notes and foreign objects at the position of the CS4A sensor. 2. Check if the CS4A sensor cable is disconnected. 3. Exchange a sensor after abnormal operating the CS4A sensor |
9741800 | When sensing CS4B Dark (Error code, 400FF00 is subdivided by location of sensor.) | 1. Remove the remaining notes and foreign objects at the position of the CS4B sensor. 2. Check if the CS4B sensor cable is disconnected. 3. Exchange a sensor after abnormal operating the CS4B sensor |
9742100 | When sensing CS11A,B Dark (Error code, 400FF00 is subdivided by location of sensor.) | 1. Remove the remaining notes and foreign objects at the position of the CS11A,B sensor. 2. Check if the CS11A,B sensor cable is disconnected. 3. Exchange a sensor after abnormal operating the CS11A,B sensor |
9742300 | Dark light sensor error (CS11A, CS11B) during idle status of cash dispenser | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9742800 | When sensing CS13 Dark (Error code, 97400FF is subdivided by location of sensor.) | 1. Remove the remaining notes and foreign objects at the position of the CS13 sensor. 2. Check if the CS13 sensor cable is disconnected. 3. Exchange a sensor after abnormal operating the CS13 sensor |
9743B00 | When sensing CS15A,B Dark (Error code, 400FF00 is subdivided by location of sensor.) | 1. Remove notes or dust in existence CS15A,B sensor. 2. Check CS15A,B sensor cable. 3. Exchange sensor after abnormal operating CS15A,B sensor |
9743F00 | Dark light sensor error (CS21A, CS21B) during idle status of cash dispenser | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9744600 | There is no File when EP is DL mode -> It is necessary to download Firmware to recover in case of DL mode | Copy a file to dowload and SP Close and Open |
9744700 | Cash picking-up fail while cash in cassette #1 is enough | 1. Check bill jam or no note in cassette #1 2. Check cash dispenser |
9745500 | System power off while dispensing | 1. Restart the system 2. Send reject command |
9745B00 | CST2 Pick failed in OK(healthy) state | 1. Check the remaining notes in 2 cassette. 2. Check if the remaining note sensor (CS16) is normal. 3. Check a jammed note in 2 cassette or remount it. 4. Remove the dust on the CS21A and CS21B sensors. 5. Replace @ cassette box when multiple error occurs |
9746B00 | When sensing CS31A, B Dark (Error code, 400FF00 is subdivided by location of sensor.) | 1. Remove notes or dust in existence CS31A,B sensor. 2. Check CS31A,B sensor cable. 3. Exchange sensor after abnormal operating CS31A,B sensor |
9747B00 | When sensing CS41A, B Dark (Error code, 400FF00 is subdivided by location of sensor.) | 1. Remove notes or dust in existence CS41A,B sensor. 2. Check CS41A,B sensor cable. 3. Exchange sensor after abnormal operating CS41A,B sensor |
9747C00 | Failure on picking up note from 4th. cassette when enough notes are still remained. | 1. Check bill jam or no note in cassette #4 2. Check cash dispenser |
9749B00 | Dark light sensor error (CS31A, CS31B) during idle status of cash dispenser | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9749F00 | Cash picking-up fail while cash in cassette #3 is enough | 1. Check bill jam or no note in cassette #3 2. Check cash dispenser |
974AA00 | Failed to download EP | Try it again and Check the file |
974B100 | First data of Barcode is not one of 1,5,9(received uncertain barcode) 1XXXXXX: for Retail 5XXXXXX: for Gift Card 9XXXXXX: for Free Gift | Make sure that a gift card in casseete is valid(check the type of a gift card) |
974B200 | Undefined Amount of a gift card Code(received uncertain barcode) - Third data of Barcode: 1: 5,000 won 2: 10,000 won 3: 30,000 won 4: 50,000 won 5: 70,000 won 6: 100,000 won 7: 300,000 won 8: 500,000 won | Make sure that a gift card in casseete is valid (check amount of a gift card) |
974B300 | Barcode Data Error (Error on each data seperator ) | Check the barcode reader |
974B400 | Discord between dispensed count and Barcode data count | Check the barcode reader and connection |
974B500 | Discord between requested amount and Barcode amount of a dispensed gift card | Check amount of a gift card and compare amount set by cassete |
974B600 | Failed to write Registry of Barcode data | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
974BA00 | When sensing CS1 Dark (Error code, 97400FF is subdivided by location of sensor.) | 1. Remove the remaining notes and foreign objects at the position of the CS1 sensor. 2. Check if the CS1 sensor cable is disconnected. 3. Exchange a sensor after abnormal operating the CS1 sensor |
974D800 | Dark light sensor error (CS41A, CS41B) during idle status of cash dispenser | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
974FF00 | When sensing bills in the Stacker (Error code, 400FF00 is subdivided by location of sensor.) | 1. Remove the remaining notes and foreign objects at the position of the stacker sensor. 2. Check if the stacker sensor cable is disconnected. 3. Exchange a sensor after abnormal operating the stacker sensor |
9750010 | DCP failed to start polling | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9750011 | DCP failed to receive data | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9750012 | DCP failed to send data | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9750013 | DCP failed to disconnect the connection | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9750014 | Error on USB Communication | Check if USB cable is connected properly. |
9750016 | DCP Receiving data time out | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9750017 | DCP Sending data time out | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9750018 | DCP error on shared memory | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750019 | DCP Communication failure | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
975001A | DCP Driver Open Fail | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
975001B | DCP MAP Memory Fail | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
975001C | DCP Driver Invalid | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
975001D | DCP Service Connect Fail | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
975001E | DCP Service Open Fail | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
975001F | DCP Service Status Query Fail | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
975001G | DCP Service Start Time Out | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
975001H | DCP Service Start Fail | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
975001I | DCP Driver Handle Invalid | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
975001J | DCP RW MAP Memory Fail | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
975001K | DCP Bin File Open Fail | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system 3. Check the Bin file whether there is in that folder or not |
975001L | DCP Bin File Read Fail | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
975001M | DCP Bin File Size Invalid | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
975001N | DCP Card Reset Fail | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
975001O | DCP Card Reset Time Out | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
975001P | DCP Service Connect Time Out | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9750020 | Failed to open file | 1. Reboot ATM. 2. Call your attendant. |
9750021 | Failed to read data from file | 1. Reboot ATM. 2. Call your attendant. |
9750022 | Failed to write file | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750023 | Failed to close file | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750024 | Failed to delete file | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750025 | Failed to copy file | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750030 | Failed to create Registry | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750031 | Failed to read Registry | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750032 | Failed to write Registry | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750034 | Failed to delete Registry | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750040 | A4_USB_SP: Error on creating Process A4_PAR_SP: Error on creating Thread | 1. Reboot ATM. 2. Call your attendant. |
9750043 | Failed to end Thread | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750050 | Failed to create Process | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750053 | Failed to terminate Process | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750060 | Memory Allocate Error | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750061 | Failed to read Memory | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750062 | Failed to write Memory | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750063 | Failed to delete Memory | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750068 | Error related memory address | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750070 | A4_USB_SP: Error on creating mutex A4_PAR_SP: Error on creating synchronization | 1. Reboot ATM. 2. Call your attendant. |
9750073 | A4_USB_SP: Error on deleting mutex A4_PAR_SP: Error on deleting synchronization | 1. Reboot ATM. 2. Call your attendant. |
9750076 | A4_USB_SP: Time out mutex A4_PAR_SP: Erro on waiting synchronization | 1. Reboot ATM. 2. Call your attendant. |
9750080 | Failed to create Event | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750086 | Failed to wait time out Event | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9750101 | A4_USB_SP: Error on allocating memory A4_PAR_SP: Failed to execute StartDoc | 1. Reboot ATM. 2. Call your attendant. |
9750102 | A4_USB_SP: Time out Operation A4_PAR_SP: Failed to execute StartPage | 1. Reboot ATM. 2. Call your attendant. |
9750103 | A4_USB_SP: Invalied response A4_PAR_SP: Failed to execute EndPage | 1. Check if USB cable is connected properly. 2. Re-start SP Process. |
9750104 | A4_USB_SP: passsing wrong parameter from AP A4_PAR_SP: Failed to execute EndDoc | 1. Set correct parameter . 2. Reboot ATM. |
9750105 | STALL was occurred (USB) | 1. Check if USB cable is connected properly. 2. Reboot ATM. |
9750106 | A4_USB_SP: Error on USB Communication(No response) A4_PAR_SP: Failed to execute GetDefaults | 1. Check if USB cable is connected properly. 2. Reboot ATM. |
9750107 | A4_USB_SP: Error on USB Communication(Discodr between Send MI and Receive MI) A4_PAR_SP: Failed to execute OpenPrinter | 1. Check if USB cable is connected properly. 2. Reboot ATM. |
9762010 | Failed to open device | Check the serial port, cable, or reset the unit to recover. It it is not recovered, replace main board or the unit. |
9762014 | Failed to communicate with the unit and the control electronics | Invalid pointer |
9762018 | Reserved | |
9762020 | Failed to create file | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762021 | Failed to read file | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762022 | Failed to write file | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762023 | Failed to close file | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762024 | Failed to delete file | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762025 | Failed to copy file | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762030 | Failed to create Registry | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762031 | Failed to read Registry | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762032 | Failed to write Registry | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762034 | Failed to delete Registry | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762040 | Failed to create Thread | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762043 | Failed to end Thread | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762080 | Failed to create Event | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762086 | Waiting time out Event | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762100 | No support command | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762101 | Failed to dispense | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762102 | Not dispensable condition (Dispensing number of coins is over remain coin counts or negative number or mismatching) | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762103 | Dispensing number of coins is over maximum counts | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762104 | Dispensing number of coins is over maximum dispensable counts | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762105 | Mix type mismatching | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9762106 | Error of accepting coins | Remove jam or reset |
9762107 | Error of dispensing coins | Remove jam or reset |
9762108 | Error of remaining set information | Reset counts |
9770010 | Failed to open serial port | Check if communication cable or com port is not connected |
9770011 | Failed to receive data | Check if communication cable or com port is not connected |
9770012 | Failed to send data | Check if communication cable or com port is not connected |
9770013 | Failed to close serial port | Check if communication cable or com port is not connected |
9770016 | Timeout of receiving data . | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9770017 | Timeout of sending data | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9770030 | Failed to create Registry | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9770031 | Failed to read Registry | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9770032 | Failed to write Registry | |
9770034 | Failed to delete Registry | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9770040 | Failed to create Thread | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9770043 | Failed to close Thread | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9770050 | Failed to create ComMonitor4WBA.exe | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9770060 | Failed to create shared memory | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9770111 | Bill Acceptor, The wrong order thrans | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
9770121 | Failed to read currency (there is no currency defined) | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
9770122 | Called the accept() method without being set direction to accept bill | Set the bill direction using Direction() method |
9770123 | Called the accept() method without being set denomination to accept bill | Set the bill denomination using Enable() method |
9770124 | Set the unsuitable denominations in commanding Enable(), Disable() method | After checking the currency, proper denomination is set |
9770125 | Set the unsuitable direction in commanding Direction() method | Set the proper direction |
9770150 | Called the Method such as Direction(), Enable(), Disable() without being initializing | Execute Method command after initializing |
9770191 | Bill Acceptor, Failed to Surrender of a Note | After the Withdrawal of Notes, operation initialization |
9770192 | Bill Acceptor, A bill Stack Failed | After the Withdrawal of Notes, operation initialization |
9780010 | USB Port Open Fail | Check whether the USB port is connected or not. |
9780011 | USB Port Disconnection in Accept | Check whether the USB port is connected or not. |
9780012 | USB Port Detach | Check whether the USB port is connected or not. |
9780013 | USB Port Close Fail | Check whether the USB port is connected or not. |
9780040 | Create Thread Fail | Reboot the system |
9780050 | Loading Carrecker DLL Fail | SP Close and Open |
9780051 | Loading TIFF Dll Fail | SP Close and Open |
9780052 | Creating(Saving) Check Image Fail | SP Close and Open |
9780091 | Scan Start Fail | Call Reset function |
9780092 | Read MICR Fail | Call Reset function |
9780093 | Read Image Raw Fail | Call Reset function |
9780094 | Satck Fail | Call Reset function |
9780095 | Endorser Fail | Call Reset function |
9780096 | Device reset Fail | SP Close and Open |
9780097 | Wrong Position in Stack | Reject the check and Insert the check in right position |
9780098 | Media Jammed in Stack | Check media in Stack |
9781010 | Fail to connect device. | Check whether the communication cable is connected or not. |
9781011 | Fail to capture fingerprint with device error. | Check whether the device is normal or not. |
9781018 | Fail to get fingerprint data from device. | Check whether the device is normal or not. |
9781020 | Fail to open file or directory. | Check “FingerImage.bmp” file or path that have the file |
9781022 | Fail to write file. | Check whether the directory can write file or not |
9781040 | AcquireFinger function is already running. | Wait until earlier function is finished |
9781050 | Fingerprint window is not available. | Check the “IsNoWindow” registry option’s value |
9781058 | Fail to load image convert module. | Check the system memory |
9791@99 | Lock Timeover. | 1. Reboot ATM 2. Call your attendant. |
97911XX | DEV_JPR Timeover Error Code | 1. Reboot ATM 2. Call your attendant. |
97912XX | DEV_SPR Timeover Error Code | 1. Reboot ATM 2. Call your attendant. |
97913XX | DEV_MCU Timeover Error Code | 1. Reboot ATM 2. Call your attendant. |
97914XX | DEV_Cash Dispenser Timeover Error Code | 1. Reboot ATM 2. Call your attendant. |
97915XX | DEV_BRM Timeover Error Code | 1. Reboot ATM 2. Call your attendant. |
97916XX | DEV_PBM Timeover Error Code | 1. Reboot ATM 2. Call your attendant. |
97918XX | DEV_PIN Timeover Error Code | 1. Reboot ATM 2. Call your attendant. |
9791AXX | DEV_FNG Timeover Error Code | 1. Reboot ATM 2. Call your attendant. |
9791BXX | DEV_VFD Timeover Error Code | 1. Reboot ATM 2. Call your attendant. |
97921XX | DEV_JPR FATALERROR (WARNING) | 1. Reboot ATM 2. Call your attendant. |
97922XX | DEV_SPR FATALERROR (WARNING) | 1. Reboot ATM 2. Call your attendant. |
97923XX | DEV_MCU FATALERROR (WARNING) | 1. Reboot ATM 2. Call your attendant. |
97924XX | DEV_Cash Dispenser FATALERROR (WARNING) | 1. Reboot ATM 2. Call your attendant. |
97925XX | DEV_BRM FATALERROR (WARNING) | 1. Reboot ATM 2. Call your attendant. |
97926XX | DEV_PBM FATALERROR (WARNING) | 1. Reboot ATM 2. Call your attendant. |
97928XX | DEV_PIN FATALERROR (WARNING) | 1. Reboot ATM 2. Call your attendant. |
9792AXX | DEV_FNG FATALERROR (WARNING) | 1. Reboot ATM 2. Call your attendant. |
9792BXX | DEV_VFD FATALERROR (WARNING) | 1. Reboot ATM 2. Call your attendant. |
9792EXX | [MWI] Fatal Error occurred while MWI was performing the last command. | 1. Reboot ATM 2. Call your attendant. |
9799200 | SPR error!!! | SPR device fatal status |
9799300 | MCU error!!! | MCU device fatal status |
9799301 | MCU RETRACT OVER | 1. Clear the count of retracted card at OP mode |
9799400 | CASH error!!! | CDU device fatal status |
9799495 | CASH CURRENCY ID AUTO RECOVERED !!! | No action |
9799499 | DISPENSER COUNT ERROR | 1. Check the sensor on cash dispenser |
9799601 | PBM RETRACT OVER | Remove the retracted passbook in PBM retract box. Then execute reset operation. |
9799901 | DOOR CHECK | 1. Reboot ATM 2. Call your attendant. |
9799902 | LIGHT ERROR | 1. Reboot ATM 2. Call your attendant. |
9799903 | SPL ERROR | 1. Reboot ATM 2. Call your attendant. |
9799904 | PIN ERROR | 1. Reboot ATM 2. Call your attendant. |
9799905 | SENSOR CHECK | 1. Reboot ATM 2. Call your attendant. |
9799906 | CAMERA CHECK !!! | Check the camera modules |
9799907 | UPS ERROR | 1. Reboot ATM 2. Call your attendant. |
9799908 | SCREEN ERROR | 1. Reboot ATM 2. Call your attendant. |
9799909 | VFD CHECK !!! | Check the communication cable or connector of VFD. |
97B0000 | Internal error! | Reboot ATM |
97B000D | BNA are not in proper position | Remounting BNA with proper position |
97B00DN | The device is offline! | Check the cable |
97BBCBC | Installed inappropriate BC version. | Check the BC Version |
97BEEEE | The device is inoperable because it is internally not configured | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
97C0100 | Fail to image operation | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
97C0140 | Fail to create sensor polling thread | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
97C1200 | Fail to ep download | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
97C3000 | The device has been removed from its normal operating position | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
97CDN10 | Fail to USB communication | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
97M0011 | Money Order Printer, Device not connected | 1. Check whether the cable is connected or not 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
97M0013 | Money Order Printer, Failed to send command | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
97M0014 | Money Order Printer, Failed to receive reply | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
97M0016 | Money Order Printer, Reply Timeout | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
97M0018 | Money Order Printer, Failed to open port | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
97M001C | Money Order Printer, Invalid command | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
97M001D | Money Order Printer, Software error | 1 .SP Close and Open(Take the Log for failure) 2. Restart the system |
97M001E | Money Order Printer, Command executed before loading form | 1. Check the form file 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
97M001F | Money Order Printer, Invalid form or Invalid data | 1. Check the form file 2 .SP Close and Open(Take the Log for failure) 3. Restart the system |
97M0100 | Error on processing Image | Reboot the system |
97M0140 | CHK Sensor Polling Thread is Abnormal. | Please Reboot the System. |
97M1200 | Error on Downloading EP | Reboot the system |
97M4000 | The transport is opened | Check the state of 1/2 transport |
97MDN10 | Error on USB communication | Check whether the USB port is connected or not. |
97MDN40 | Error on Sensor Polling Thread | Reboot the system |
97t0010 | Failed to open the port. | OS malfunction/Power Off/On |
97t0014 | EDU : Communication Error | Check the connection of communication cable |
97t0040 | EDU : Error in creating the boot process | OS malfunction / Power Off/On |
97t0080 | EDU : Event creation error | OS malfunction / Power Off/On |
9900000 | Card Dispenser, A given command code is unidentified | |
9900001 | Card Dispenser, Parameter is not correct | |
9900003 | Card Dispenser, Command execution is impossible | |
9900004 | Card Dispenser, Command data error | |
9900020 | Card Dispenser, Read Error (Parity Error) | |
9900021 | Card Dispenser, Read Error (Other) | |
9900023 | Card Dispenser, Read Error (Only SS-ES-LRC) | |
9900024 | Card Dispenser, Read Error (no encode and/or no magnetic stripe) | |
9900026 | Card Dispenser, Read Error (No SS) | |
9900027 | Card Dispenser, Read Error (No ES) | |
9900028 | Card Dispenser, Read Error (LRC error) | |
99000A0 | Card Dispenser, The card does not exist at the hopper | |
99000A1 | Card Dispenser, There is a card at the lead line | |
99000A5 | Card Dispenser, The card jams at the hopper | |
99000A6 | Card Dispenser, The hopping kicker could not return to the home position | |
99000B0 | Card Dispenser, Not Received initialize command | |
991@@91 | ON TRANSACTION POWER OFF | 1. Check power supply 2. Check backup battery |
9999999 | UNKNOWN ERROR | |
9E11200 | Failed to connect communication between SP of PIN and EP of one | Check if communication cable or com port is not connected |
9E13100 | Received data time out of EPP | Check if communication cable or com port is not connected |
9E13200 | Failed to deliver to data of EPP's SP | Check if communication cable or com port is not connected |
9E41A00 | Failed to produce Thread of EPP | Restart ATM |
9EA6100 | PIN Pad Self test error | Replace PIN Pad device |
9EA6200 | Failed to download firmware (no firmware file) | Check if firmware file is correct or not |
9EA6300 | Failed to download firmware (failure during downloading) | Replace PIN Pad device |
9EA6400 | BCC error of EPP | Replace PIN Pad device |
A001100 | Lever open detect before command | |
A001200 | Printer thermal head over heated before command | |
A001300 | Paper jam before command | |
A001400 | Paper setting error before command | |
A001500 | Paper check error before command | |
A001800 | Cutter S/W check error before command | |
A008100 | Lever open detect in doing command | |
A008200 | Printer thermal head over heated in doing command | |
A008300 | Paper jam in doing command | |
A008400 | Paper setting error in doing command | |
A008500 | Paper check error in doing command | |
A008800 | Cutter S/W check error in doing command | |
A010100 | Detecting the lever opened before executing command. | Close the feed lever. |
A010200 | Printer thermal head overheated while executing command | Check the thermal printer head and change if necessary. |
A010300 | Paper jam detected before executing command | Remove any jammed paper from the printer.Remove any jammed paper from the printer. |
A010400 | Paper setting error detected before executing command | Remove and re-install the receipt paper. |
A010500 | Paper check error detected before executing command | Remove and re-install the receipt paper. |
A010600 | Offline error Offline mode is engaged(Mis-handling) | |
A010700 | Remaining paper error Insufficient paper | |
A010800 | Paper cutter software check error detected before executing command | Check for and remove any jammed paper. |
A010900 | Failed to detect B/M Black marker sensor detection fails(Abnormal Mecha) Only when B/M is available | |
A010A00 | TPH overheat TPH overheat(Abnormal H/W) | |
A080100 | Detecting the lever opened before executing command. | Remove any jammed paper. |
A080200 | Receipt printer head overheated while printing | Check the thermal printer head and change if necessary. |
A080300 | Paper jam detected while executing command | Remove and re-install the receipt paper. |
A080400 | Paper setting error detected before executing command | Remove and re-install the receipt paper. |
A080500 | Paper check error in doing command | Remove any jammed paper. |
A080600 | Offline error Offline mode is engaged(Mis-handling) | |
A080700 | Remaining paper error Insufficient paper | |
A080800 | Paper cutter software check error detected while executing command | Check for and remove any jammed paper. |
A080900 | Failed to detect B/M Back marker sensor detection fails(Abnormal Mecha) Only when B/M is available | |
A080A00 | Image Data Size Error | |
A110100 | Solenoid echo error (Retraction solenoid pull direction echo check Error while receipt paper Initializing) | |
A110200 | Solenoid echo error (Retraction solenoid release direction echo check Error while receipt paper Initializing) | |
A110300 | Cutter regular position error while receipt paper Initializing | |
A110400 | No paper on SS2 before cutting while receipt paper Initializing | 1. Open upper part lever of return road and printer lever 2. Remove receipt paper roll 3. Cut without fold and neatly end of receipt paper 4. Reset receipt paper roll |
A110700 | Fail paper retraction while receipt paper Initializing | 1. Open upper part lever of return road 2. Remove receipt paper between upper guides 3. Lift up upper guide and close |
A110900 | u-switch open while receipt paper Initializing | 1. Close upper guide |
A111000 | No paper in paper perception sensor(SS3) while receipt paper Initializing | 1. Set receipt paper |
A111100 | Overheating detect in THP head while receipt paper Initializing | |
A111200 | Fail Black Mark detection before cutting while receipt paper Initializing | 1. Open upper part lever of return road and printer lever 2. Remove receipt paper roll 3. Check position of black mark (on lower 1/4 part of receipt paper) 4. Reset receipt paper roll |
A111300 | TPH-switch open while receipt paper Initializing | 1. Close printer lever |
A111700 | SPR connector the detection which is not connected while receipt paper Initializing | |
A111900 | TPH connector the detection which is not connected while receipt Paper Initializing | |
A112100 | Paper retraction fail in Discharge gate while receipt paper Initializing | 1. Open upper part lever of return road 2. Remove receipt paper between upper guides 3. Lift up upper guide and close |
A112200 | Paper retraction fail in reject gate while receipt paper Initializing | 1. Reset receipt paper |
A112300 | Paper retraction fail in reject gate while receipt paper Initializing | |
A121000 | Paper perception sensor(SS3) not detected paper before receipt paper | 1. Close printer lever |
A121100 | Printing Overheating detect in TPH while receipt paper printing | |
A121300 | Receipt paper jam error occurred during ejecting the receipt paper after print | 1. Remove the receipt paper jam. 2. Reset the receipt paper roll. |
A130300 | Cutter regular position error in cut command | 1. Open upper part lever of return road and printer lever 2. Remove receipt paper roll 3. Check position of black mark (on lower 1/4 part of receipt paper) 4. Reset receipt paper roll |
A130400 | Regular position sensor(SS2) detect no paper after receipt paper cutting | 1. Open upper part lever of return road 2. Remove receipt paper between upper guides 3. Lift up upper guide and close |
A130500 | SS2 detect no paper before cutting | |
A130600 | Black Mark Sensor detection fail before cutting | |
A140500 | Regular position sensor(SS2) detect paper after receipt paper discharging | |
A150700 | Regular position sensor(SS2) detect paper while receipt paper retracting | |
A150800 | Regular position sensor(SS2) not detected paper inside the proper hour while receipt paper retracting | |
A222200 | The image is not black-white mode while its transmission period | |
a720000 | Not defined error | |
ADN0100 | No response detected for 30 seconds after sending command | Check cable and connection between the CE and printer. |
ADN0F00 | No response detected for 30 seconds after sending command | Check cable and connection between the CE and printer. |
ADN1000 | No Response for 30 seconds after send command | |
ADN1100 | No response detected after 3 retries | Check cable and connection between the CE and printer. |
ADN1200 | No response detected between ENQ-ACK after 5 retries of ENQ | Check the cable and connection between the CE and printer. |
ADN1300 | No response detected after 5 retries because of timeout between STX-BCC interval | Check cable and connection between the CE and printer. |
ADNXX00 | Receipt printer connection failure | 1. Check if communication cable between the Control Electronics and the Slip Printer is cut or the connector is wrongly inserted. 2. Check communiation logic of the Control Electronics and the Slip Printer board. 3. Check if the CPU of the Slip Printer board |
B700800 | Failed to enter the Reject part. | Reset the device after checking reject bin |
B701000 | Reject ? Failed to Bundle operation. | Reset the device after checking reject bin |
B810100 | The cash are remained before/after operating Escrow. | Reset the device after checking Escrow |
AXXX100 | The feed lever of the receipt printer is open. It was detected that the feed lever was open while the receipt printer was operating. | 1. Remove receipts and close the feed lever. 2. Check if the micro switch of the feed lever normally operates. 3. Check if cable of the micro switch of the feed lever is cut or the connector is wrongly inserted. |
AXXX200 | The thermal head of the receipt printer is overheated (before the receipt printer starts to operate). | 1. Check and replace the terminal printer head. 2. Check logic related to TPH of the Slip Printer board. |
AXXX300 | Receipt paper jam A jam error occurred while the receipt printer operates. | 1. Remove paper jam and paper scraps. 2. Check the lever operatio position in the sensor. 3. Check if the sensor is polluted. 4. Check if cable is cut or the connector is wrongly inserted. 5. Check logic related to jam detection in the Slip Printer board. |
AXXX400 | Receipt paper is empty. It was detected that paper was empty while the receipt printer was operating (when the paper empty sensor detected the light). | 1. Fill paper. 2. Check the lever operation position in the sensor. 3. Check if cable is cut or the connector is wrongly inserted. 4. Check logic related to the paper empty sensor in the Slip Printer board. |
AXXX500 | Receipt paper setting error Jam and miss-feeding are detected during receipt paper is loaded. -> This error occurs when the setting sensor detects a dark part. | 1. Remove paper jam and reload. 2. Check the level oepration position in the jam sensor. 3. Check if cable is cut or the connector is wrongly inserted (in the jam sensor). 4. Check logic related to the jam sensor. 5. Check if the return motor is operatin |
AXXX600 | During the test in the offline mode of the Slip Printer | Turn off and on the Slip Printer. |
Axxx700 | Receipt Printer Lever Opened | Check lever sensor, cable connection and connector |
AXXX800 | Receipt paper cutting error Receipt paper cutting failed. | 1. Remove paper jam. 2. Check if the cutter properly rotates and the swtich normally functions. 3. Check if cable is cut or the connector is wrongly inserted. 4. Check logic rlated to the cutter of the Slip Printer board. |
B000100 | Expanded Flash Memory error | Replace CE mainboard. |
B430000 | Bill Acceptor, Stacker full | |
B440000 | Bill Acceptor, Stacker open | |
B450000 | Bill Acceptor, Jam in acceptor | |
B460000 | Bill Acceptor, Jam in stacker | |
B470000 | Bill Acceptor, Pause conveying | Change bill acceptor device. |
B490000 | Bill Acceptor, Device Execution failed | |
B49A200 | Bill Acceptor, Failed to operate normally the stack motor | Change bill acceptor device. |
B49A500 | Bill Acceptor, Failed to maintain normally the speed of transport motor | Change bill acceptor device. |
B49A600 | Bill Acceptor, Failed to operate normally the transport motor | Change bill acceptor device. |
B49AB00 | Bill Acceptor, Cash box not ready | Set cash box. |
B49AF00 | Bill Acceptor, Validater head remove | Change bill acceptor device. |
B49B000 | Bill Acceptor, Failed to boot ROM | Change bill acceptor device. |
B49B100 | Bill Acceptor, Failed to operate normally the external ROM | Change bill acceptor device. |
B49B200 | Bill Acceptor, Failed to operate normally ROM | Change bill acceptor device. |
B49B300 | Bill Acceptor, Failed to write the external ROM | Change bill acceptor device. |
B700200 | Failed to operate REJECT STAGE DOWN. | Reset the device after checking reject bin |
B700300 | Failed to operate REJECT STAGE UP. | Reset the device after checking reject bin |
B700400 | The error of REJECT STAGE sensor. | Reset the device after checking reject bin |
B700500 | Reject ? Failed to Bundle operation. | Reset the device after checking reject bin |
B700600 | Reject ? Failed to Bundle operation. | Reset the device after checking reject bin |
B700700 | Failed to enter the Reject part. | Reset the device after checking reject bin |
B810200 | Escrow detects Tape End. | Reset the device after checking Escrow |
B811100 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B811200 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B812100 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B812200 | Detecting Tape Start during operating Escrow Rewind. | Reset the device after checking Escrow |
B813100 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B813200 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B820100 | The notes are remained before/after operating Escrow . | Reset the device after checking Escrow |
B820200 | Escrow detects Tape End. | Reset the device after checking Escrow |
B820300 | Escrow detects notes full. | Reset the device after checking Escrow |
B820400 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B820500 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B821100 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B821200 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B821300 | Escrow detects Tape End. | Reset the device after checking Escrow |
B821400 | Escrow detects notes full. | Reset the device after checking Escrow |
B830100 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B830200 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B830300 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B830400 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B831100 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B831200 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B831300 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B831400 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B840000 | Failed to detect the Escrow Tape. | Reset the device after checking Escrow |
B840100 | Failed to detect the Escrow Tape. | Reset the device after checking Escrow |
B850000 | Failed to detect the Escrow Tape. | Reset the device after checking Escrow |
B850100 | Failed to detect the Escrow Tape. | Reset the device after checking Escrow |
B860100 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B860200 | Failed to detect the Escrow Tape. | Reset the device after checking Escrow |
B871100 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B871200 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B871500 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B871600 | Failed to detect the Escrow Tape. | Reset the device after checking Escrow |
B880000 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B880100 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B890100 | Failed to detect the Escrow Tape. | Reset the device after checking Escrow |
B890200 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B890300 | The notes are remained before/after operating Escrow. | Reset the device after checking Escrow |
B900100 | The delivering roller with low-speed failed to operate upward/downward. | Reset the device after checking Bundle |
B900200 | The delivering part with low-speed failed to operate upward or failed to recovery operation. | Reset the device after checking Bundle |
B900300 | The delivering part with low-speed fails to operate downward or failed to recovery operation. | Reset the device after checking Bundle |
B900400 | The error of shutter sensor. | Reset the device after checking Bundle |
B900500 | Failed to operate shutter open. | Reset the device after checking Bundle |
B900600 | Failed to operate shutter close. | Reset the device after checking Bundle |
B900700 | The error of Bill press Roller operation. | Reset the device after checking Bundle |
B900800 | The error of Bill press delivering position. | Reset the device after checking Bundle |
B900900 | The error of Bill Press separation position. | Reset the device after checking Bundle |
B900A00 | The error of Bill press are remained position. | Reset the device after checking Bundle |
B900B00 | The error of Bill press reject position. | Reset the device after checking Bundle |
B900C00 | Failed to finish operating during MODUSI pick-up-Back(BDS08, BDS09 ). | Reset the device after checking Bundle |
B900D00 | The notes are remained after Bundle operating. | Reset the device after checking Bundle |
B900E00 | Failed to feed the notes. | Reset the device after checking Bundle |
B900F00 | Failed to move to the position of separating the notes. | Reset the device after checking Bundle |
B901000 | Failed to separate the notes. | Reset the device after checking Bundle |
B901100 | Failed to separate the notes, or the notes are remained. | Reset the device after checking Bundle |
B901500 | Failed to make a retry during separating. | Reset the device after checking Bundle |
B901600 | Failed to separate the notes, or the notes are remained. | Reset the device after checking Bundle |
B901700 | Reject ? Failed to finish delivering the bundle note. | Reset the device after checking Bundle |
B901A00 | Reject ? Failed to finish delivering the bundle note. | Reset the device after checking Bundle |
B909100 | Failed to separate the notes. | Reset the device after checking Bundle |
BA01000 | The transport is open(BNS111 Sensor). | Reset the device after checking transport |
BA10100 | Failed to do Cassette init. | Reset the device after checking cassette |
BA10300 | Failed to do Escrow init. | Reset the device |
BA10500 | Failed to do Escrow MODE Set. | Reset the device |
BA10900 | Failed to do BNA init. | Reset the device |
BA11100 | Failed to do Reject init. | Reset the device |
BA11300 | Failed to do Bundle init. | Reset the device |
BA11500 | Failed to do Escrow Mode Set. | Reset the device |
BA11700 | Failed to do Escrow Mode Set. | Reset the device |
BA11800 | Failed to separate the notes. | Reset the device |
BA11900 | Failed to separate the notes. | Reset the device |
BA12100 | Failed to do Bundle init. | Reset the device |
BA12300 | Reject ? Failed to finish delivering the bundle note. | Reset the device |
BA13000 | The error of the Motor operation. | Reset the device |
BA13100 | The error of the Motor operation. | Reset the device |
BA13500 | The error of the Motor operation. | Reset the device |
BA1B000 | BNA BC entrance error | Reinitialization |
BA1B100 | BNA BC cover open detect | Reinitialization |
BA1B200 | BNA BC CIS1 error | Reinitialization |
BA1B300 | BNA BC CIS2 error | Reinitialization |
BA1B400 | BNA BC MR sensor error | Reinitialization |
BA1B500 | BNA BC UV sensor error | Reinitialization |
BA1B600 | BNA BC Double sensor error | Reinitialization |
BA1B700 | BNA BC S_ERROR | Reinitialization |
BA1B800 | BNA BC country set error | Reinitialization |
BA1B900 | BNA BC mode set error | Reinitialization |
BA1BA00 | BNA BC version read fail | Reinitialization |
BA1BB00 | BNA BC index set error | Reinitialization |
BA1BC00 | Failed to set BC Index infomation. | Reboot the system! |
BA20100 | Failed to operate shutter open. | Reset the device |
BA20200 | Failed to operate shutter open. | Reset the device |
BA21100 | Failed to operate shutter close. | Reset the device |
BA30100 | Failed to do ready-operation. | Reset the device |
BA31100 | Failed to do ready-operation. | Reset the device |
BA31600 | Failed to do ready-operation. | Reset the device |
BA32100 | Failed to do ready-operation. | Reset the device |
BA40100 | Failed to do ready-operation (Cassette). | Reset the device |
BA40200 | Failed to do ready-operation (Escrow). | Reset the device |
BA40300 | Failed to do ready-operation (Reject). | Reset the device |
BA40400 | Failed to do ready-operation (Bundle). | Reset the device |
BA40500 | Failed to do ready-operation. | Reset the device |
BA41100 | Failed to do ready-operation (Cassette). | Reset the device |
BA41200 | Failed to do ready-operation (Escrow). | Reset the device |
BA41300 | Failed to do ready-operation (Reject). | Reset the device |
BA41400 | Failed to do ready-operation (Bundle). | Reset the device |
BA41500 | Failed to do ready-operation. | Reset the device |
BA51100 | Failed to do cash-out operation (Bundle). | Reset the device |
BA51200 | Failed to do cash-out operation (Bundle). | Reset the device |
BA51300 | Failed to do cash-out operation (Bundle). | Reset the device |
BA52100 | Failed to do cash-in operation (Bundle). | Reset the device |
BA52200 | Failed to do cash-in operation (Bundle, Cassette). | Reset the device |
BA52300 | Failed to do cash-in operation (Bundle, Cassette). | Reset the device |
BA53100 | Failed to do cash-in operation (Bundle). | Reset the device |
BA60100 | Failed to separate the notes. | Reset the device |
BA60200 | Failed to separate the notes(BC). | Reset the device |
BA60300 | Failed to feed the notes (BNS101). | Reset the device |
BA60400 | Failed to separate the notes(Bundle). | Reset the device |
BA60500 | Failed to separate the notes. | Reset the device |
BA60600 | Failed to feed the notes. | Reset the device |
BA60800 | The error of the Gate operation. | Reset the device |
BA60900 | The error of the Gate operation. | Reset the device |
BA60A00 | The error of the Gate operation. | Reset the device |
BA60B00 | The error of the Gate operation. | Reset the device |
BA60D00 | Failed to feed the notes. | Reset the device |
BA61100 | Failed to do stack operation (Escrow). | Reset the device |
BA61200 | Failed to feed the notes (BNS104). | Reset the device |
BA61300 | Failed to do stack operation (Escrow). | Reset the device |
BA61400 | Failed to feed the notes. | Reset the device |
BA61500 | Failed to do stack operation (Cassette, Escrow, Reject). | Reset the device |
BA61800 | The error of the Gate operation. | Reset the device |
BA61900 | The error of the Gate operation. | Reset the device |
BA64100 | Failed to do Reject->Bundle operation. | Reset the device |
BA64200 | Failed to do Reject->Bundle operation. | Reset the device |
BA66100 | Failed to do Escrow->Reject operation. | Reset the device |
BA66200 | Failed to do Escrow->Reject operation. | Reset the device |
BA66300 | Failed to feed the notes. | Reset the device |
BA68100 | Failed to do Escrow->Retract operation. | Reset the device |
BA68200 | Failed to do Escrow->Retract operation. | Reset the device |
BA68300 | Failed to feed the notes. | Reset the device |
BA70100 | Failed to do Bundle->Retract operation. | Reset the device |
BA70200 | Failed to feed the notes. | Reset the device |
BA71100 | Failed to separate the notes(Bundle). | Reset the device |
BA71200 | Failed to feed the notes. | Reset the device |
BA72100 | Failed to separate the notes(Bundle). | Reset the device |
BA72200 | Failed to feed the notes. | Reset the device |
BA73100 | Failed to separate the notes(Bundle). | Reset the device |
BA73200 | Failed to feed the notes. | Reset the device |
BA73300 | Failed to feed the notes. | Reset the device |
BA74100 | Failed to feed the notes. | Reset the device |
BA74200 | Failed to feed the notes. | Reset the device |
BA74300 | Failed to do Escrow->Cassette operation. | Reset the device |
BA74400 | Failed to feed the notes. | Reset the device |
BA74500 | Failed to do Escrow->Cassette operation. | Reset the device |
BA74600 | Failed to do Escrow->Cassette operation. | Reset the device |
BA74700 | Failed to do Escrow->Cassette operation. | Reset the device |
BA80100 | Failed to do reject operation(Bundle is not empty). | Reset the device |
BA90100 | Failed to do cancel operation(Bundle is not empty). | Reset the device |
BA90200 | The error of the Gate operation. | Reset the device |
BA91100 | Failed to separate the notes(Bundle). | Reset the device |
BA91200 | Failed to separate the notes(Bundle). | Reset the device |
BAA0100 | Failed to do ready-operation. | Reset the device |
BAA0200 | Failed to do ready-operation. | Reset the device |
BAA0300 | Failed to do ready-operation. | Reset the device |
BC10100 | The error of cassette1 sensor. | Reset the device |
BC10200 | Failed to operate cassette1.Reset the device | Reset the device |
BC10300 | Failed to operate cassette1. | Reset the device |
BC10400 | Failed to operate cassette1. | Reset the device |
BC10500 | Failed to stack notes to cassette1. | Reset the device |
BC10700 | Failed to stack notes to cassette1. | Reset the device |
BC10B00 | The cassette1 is full. | Empty a cassette and Reset the device |
BC10F00 | The cassette1 is full. | Empty a cassette and Reset the device |
BC20100 | The error of cassette2 sensor. | Reset the device |
BC20200 | Failed to operate cassette2. | Reset the device |
BC20300 | Failed to operate cassette2. | Reset the device |
BC20400 | Failed to operate cassette2. | Reset the device |
BC20500 | Failed to stack notes to cassette2. | Reset the device |
BC20700 | Failed to stack notes to cassette2. | Reset the device |
BC20B00 | The cassette2 is full. | Empty a cassette and Reset the device |
BC20F00 | The cassette2 is full. | Empty a cassette and Reset the device |
BDN0000 | Bill Acceptor, Failed to connect to communicate | Check if communication cable or com port is not connected. |
BFEEE00 | The device is inoperable because a shutter jam error occurred during Cash-In transaction. | Reset the device |
BFFEE00 | The device is inoperable because a hardware error occurred during Cash-In transaction. | Reset the device |
BFFFD00 | The device is inoperable because the device is pulled out during Cash-In transaction. | Reset the device |
BFFFE00 | The device is inoperable because a communication error occurred during Cash-In transaction. | Reset the device |
BFFFF00 | The device is inoperable due to a hardware error. | Reset the device |
C000000 | A NON-EXISTING COMMAND IS RECEIVED FROM THE AP. | 1. Check the AP command or the contents of the test program command. |
C001100 | Notes are detected on tray(CS2 Sensor) before dispensing | 1. Remove notes on CS2 sensor2. Clean CS2 |
C001200 | This error occurs at NS7 sensor dark in initializing process or initial preparation status of dispense process | 1. Remove the remaining note or dusts around the gate solenoid assembly 2. Check if NS7 sensor bracket is bent 3. Check if NS7 sensor cable and connector is not connected 4. Replace NS7 sensor when NS7 Sensor is abnormal by testing sensor poll |
C001300 | This error occurs at NS7 sensor dark in initializing process or initial preparation status of dispense process | 1. Remove the remaining note or dusts around the gate solenoid assembly 2. Check if NS7 sensor bracket is bent 3. Check if NS7 sensor cable and connector is not connected 4. Replace NS7 sensor when NS7 Sensor is abnormal by testing sensor poll |
C001400 | CS4A sensor detects note in delivery path before/after CDU dispenses | 1. Remove note from the CDU delivery path. 2. Clean CS4A |
C001500 | CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses | 1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4A |
C001600 | This error occurs at NS7 and NS3A sensor dark in initializing process or initial preparation status of dispense process | The same as C0012 and C0014 troubleshooting |
C001700 | This error occurs at NS7 and NS3A sensor dark in initializing process or initial preparation status of dispense process | The same as C0012 and C0014 troubleshooting |
C001800 | CS4B sensor detects note in delivery path before/after CDU dispenses | 1. Remove note from the CDU delivery path. 2. Clean CS4B |
C001900 | CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses | 1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4B |
C001A00 | This error occurs at NS3B sensor dark in initializing process or initial preparation Status of dispense process | The same as C0018 troubleshooting |
C001B00 | This error occurs at NS3B sensor dark in initializing process or initial preparation Status of dispense process | The same as C0018 troubleshooting |
C001C00 | CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses | 1. Remove note from the CDU delivery path. 2. Clean CS4A and CS4B |
C001D00 | CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses | 1. Remove note from the CDU delivery path. 2. Clean CS2, CS4A and CS4B |
C001E00 | This error occurs at NS7, NS3A and NS3B sensor dark in initializing process or initial preparation status of dispense process | The same as C0012, C0014 and C0018 troubleshooting |
C001F00 | Perceive CS2, CS3, CS4A and CS4B Dark | 1. Sensor Dark Error 2. This Error occurs at sensor dark in initialize process or initial preparation status of dispense process 3. Check jam or connection status of each sensor |
C001Y00 | Cash Dispenser Unit sensor cover 1 Y s a hexadecimal of the covered sensor. (from 1 to F)3rd bit : CS4B2nd bit : CS4A0th bit : CS2 Ex) 'C0015' ; CS2, CS4A covered Occurs before or after initialization and dispensing notes. | 1. Check if ther are notes. If so, remove them. 2. Check if cable is cut or the connector is wrongly inserted. 3. Check logic related to the sensor of the Cash Dispenser Unit board. |
C002100 | CS1A sensor detects note in delivery path before/after CDU dispenses | 1. Remove note from the CDU delivery path. 2. Clean CS1A |
C002200 | This error occurs at NS2Bsensor dark in initializing process or initial preparation status of dispense process | 1. Remove the remaining note or dusts around NS2B sensor 2. Check if NS2B sensor cable and connector is not connected 3. Replace NS2B sensor when NS2A Sensor is abnormal by testing sensor |
C002300 | CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses | 1. Remove note from the CDU delivery path. 2. Clean CS1A and CS1B |
C002800 | CS13 sensor detects note in delivery path before/after CDU dispenses | 1. Remove note from the CDU delivery path. 2. Clean CS13 |
C002900 | CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses | 1. Remove note from the CDU delivery path. 2. Clean CS1A and CS13 |
C002A00 | CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses | 1. Remove note from the CDU delivery path. 2. Clean CS1B and CS13 |
C002B00 | CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses | 1. Remove note from the CDU delivery path. 2. Clean CS1A, CS1B and CS13 |
C002Y00 | Cash Dispenser Unit sensor covered 2 Y s a hexadecimal of the covered sensor. (from 1 to F)3rd bit : CS131st bit : CS1B0th bit : CS1A Ex) 'C0023' ; CS1A, CS1B covered Occurs before or after initialization and dispensing notes. 23 22 21 20 CS13 CS1B CS | 1. Check if there are notes. If so, remove them. 2. Check if cable is cut or the connector is wrongly inserted. 3. Check logic related to the sensor of the Cash Dispenser Unit board. |
C003000 | Cash Dispenser Unit main motor failure Occurs during initialization. Occurs before notes are dispensed. | 1. Check the main motor of the Cash Dispenser Unit. 2. Check CS8 sensor. 3. Check if cable is cut or the connector is wrongly inserted. 4. Check logic relatd to the motor of the Cash Dispenser Unit board. |
C003100 | Gate solenoid echo error Occurs during initialization. Occurs before notes are dispensed. | 1. Check if cable is cut or the connector is wrongly inserted in the gate solenoid. 2. Check the gate solenoid. 3. Check logic of the gate solenoid in the Cash Dispenser Unit board. |
C003200 | CDU Outlet Solenoid Echo Error | |
C003300 | CDU Checksum Error | |
C003400 | Double detect module failure 1 | 1. Check if there are notes in the double detect module. 2. Check CS5 sensor. 3. Check the double detect slit. 4. Check the double detect lever. 5. Check logic related to double detect in the Cash Dispenser Unit board. |
C003500 | Double detect module failure 2 | 1. Check if there are notes in the double detect module. 2. Check CS5 sensor. 3. Check the double detect slit. 4. Check the double detect lever. 5. Check logic related to double detect in the Cash Dispenser Unit board. |
C003600 | CS13, CS2 covered befor initialization | 1. Check if there are notes. If so, remove them. 2. Check if cable is cut or the connector is wrongly inserted. 3. Check logic of CS13 and CS2 sensors in the Cash Dispenser Unit board. |
C003700 | Double detection sensor (CS5) covered Occurs while notes are being dispensed. | 1. Check CS5 ? pollution, cable cutting, wrong insertion of connectors, etc. 2. Check logic related to CS5 in the Cash Dispenser Unit board. |
C003800 | SRAM check error | |
C003900 | Gate operation detection sensor (CS3) Error Occurs during initialization. Occurs before notes are dispensed. | 1. Check if CS3 is polluted. 2. Check the position of the gate solenoid. 3. Check if cable is cut or the connector is wrongly inserted. 4. Check logic related to CS3 of the Cash Dispenser Unit board. |
C003A00 | Request to display four or more notes. | 1. Issue the command decrease the number of bills to four or less in the Control Electronics. |
C003B00 | CS15A,15B sensor covered Occurs during initialization. | 1. Check if there are notes. If so, remove them. 2. Check CS15A and 15B sensors ? pollution, cable cutting, wrong insertion of connectors, etc. 3. Check logic related to CS15 of the Cash Dispenser Unit board. |
C003C00 | No cassette before cassette 1's separation-return | 1. This Error occurs in miss existence of cassette at demanding dispense command through cassette 1 2. Check CS7 sensor or reinstall cassette 1 |
C003D00 | Set up cassette on doing cassette 1's separation-return | 1. This Error occurs by being fell down cassette 1 during withdrawal process 2. Reinstall cassette 1 |
C003E00 | Perceive CS15A Dark | 1. Check CS15A sensor or if being jammed in front of CS15A sensor on entrance of cassette 2 before initialize or dispense process |
C003F00 | Perceive CS15A and CS15B Dark | 1. Check CS15A and CS15B sensor or if being jammed in front of CS15A and CS15B sensor on entrance of cassette 2 before initialize or dispense process |
C004000 | The cassette was removed while notes were dispensed. | 1. Check if the cassette has been normally installed. 2. Check if CS7 (micro switch) can be completely pressed while the cassette is installed. 3. Check if cable is cut or a connector is wrongly installed in CS7 connector. |
C004100 | The machine tried to dispense notes five times or more. | 1. Check the status of the note. 2. Check if the note type on the index set by the Control Electronics matches with the actual note type. |
C004200 | Note jam Number of requested notes > Number of notes passing CS13 Occurs after notes are dispensed. | 1. Check if there are notes in the return path. If so, remove them. 2. Check CS13. 3. Check logic related to CS13 of the Cash Dispenser Unit board. |
C004300 | Ten or more notes are rejected in one transaction. Occurs while notes are being dispensed. | 1. Check status of the note. 2. Check the two-sheet detection sensor. 3. Check if the note type on the index set by the Control Electronics matches with the actual note type. |
C004400 | Five consecutive rejections in one transaction. Occurs while notes are being dispensed. | 1. Check the status of the note. 2. Check the two-sheet detection sensor. 3. Check if the note type on the index set by the Control Electronics matches with the actual note type. |
C004500 | More note than requested were dispensed. Number of requested notes < Number of notes passing CS13 Occurs while notes are being dispensed. | 1. Check the number of dispensed notes and the status of notes. 2. Check CS13. 3. Check logic related to CS13 of the Cash Dispenser Unit board. |
C004600 | Program error | |
C004700 | Cash cassette1 Misfeed | |
C004800 | Dispense command error(wrong count) | |
C004900 | Request to dispense 0 note. Command error in the Control Electronics control part | The Control Electronics revises and reissues the command. |
C004A00 | Note jam CS1A,B ~ CS4A,B Note Passting Time >= 400ms CS4A,B~ CS13 Note Passting Time >= 500ms Occurs while notes are being dispensed. | Check if there are notes in the return path. so, remove them. |
C004B00 | Three or more consecutive rejection. Occurs while notes are being dispensed. | 1. Check the status of the note. 2. Check if the note type on the index set by the Control Electronics matches with the actual note type. |
C004C00 | The number of dispensed notes does not match. Number of notes passing CS13 <> Number of notes passing CS1A,1B Occurs after notes are dispensed. | 1. Check the number of dispensed notes. 2. Check if the gate normally functions. |
C004D00 | The cassette has not been installed before notes were dispensed. Occurs before notes are dispensed. | 1. Check if the cassette has been normally installed. 2. Check if CS7 (micro switch) is completely presed while the cassettes is installed. 3. Check if cable is cut or a connector is wrongly installed in CS7. 4. Check logic related to CS7 of the Cash Disp |
C004E00 | The number of dispensed notes does not match. Number of requested notes > Number of notes dispensed and reported to the Cash Dispenser Unit The Control Electronics checks after notes are dispensed. | 1. Check the number of dispensed notes. 2. Perform a unit test on the Cash Dispenser Unit. |
C004F00 | The number of dispensed notes does not match. Number of requested notes < Number of notes dispensed and reported to the Cash Dispenser Unit The Control Electronics checks after notes are dispensed. | 1. Check the number of dispensed notes. 2. Perform a unit test on the Cash Dispenser Unit. |
C005000 | The power is cut while notes are being dispensed. The Control Electronics checks. | 1. Check the number of dispensed notes. 2. Check if there are notes in the return path. If so, remove them. |
C005100 | Request to dispense 150 or more notes. Control command error in the Control Electronics | 1. The Control Electronics revises and reissues the command. |
C005200 | CS1A,1B sensor covered. Occurs after notes are dispensed. | 1. Check if there are notes in the return path. If so, remove them. 2. Check CS1A and 1B sensors. 3. Check logic related to CS1A and 1B of the Cash Dispenser Unit board. |
C005300 | CDU double detect module failure 4(During dispensing) | |
C005400 | CS1 Sensor table search error | |
C005500 | Outlet sensor (CS13) senses the length of the note. Occurs while notes are being dispensed. | 1. Check the status of the note. 2. Check CS13. 3. Ceck the main motor speed. 4. Check if the note type on the index set by the Control Electronics matches with the actual note type. |
C005600 | The gate position sensor (CS3) detects an incorrect position while the notes are being discahrged. | 1. Check the gate solenoid. 2. Check CS3. 3. Check related logic of the Cash Dispenser Unit board. |
C005700 | Cassette information is not properly set | Set information of Cash Dispenser Unit if error is not cleared after power Off/On. |
C005800 | RJ BIN2 right position detect | |
C005900 | Initial jam time error | |
C005A00 | Cash cassette 1 removed prior to dispense | 1. Set cassette again 2. Check CS17(NS16) 3. Check related logic of Cash Dispenser Unit board. |
C005B00 | Cash cassette 2 Misfeed | |
C005C00 | RJ BIN2 note detect error (CS14) | |
C005D00 | Double-pick continuously detected 3 times | Check double detect sensor |
C005E00 | Dispense command size check error | Download new EP software. |
C005F00 | Dispense command error | 1. Check AP software 2. Download new EP software. |
C006000 | Dispensing command size check error | |
C006100 | CS31A,CS31B detect after MOTER on before dispensing | |
C006200 | Reserved for Half-light Test Sensor Error | |
C006300 | CS31A,CS31B detect after dispensing | |
C006400 | Reserved for Half-light Test Sensor Error | |
C006500 | Reserved for Half-light Test Sensor Error | |
C006600 | Reserved for Half-light Test Sensor Error | |
C006700 | Reserved for Half-light Test Sensor Error | |
C006800 | Reserved for Half-light Test Sensor Error | |
C006900 | Reserved for Half-light Test Sensor Error | |
C006A00 | Dispensing time out error from CS15 to CS4 | |
C006B00 | CS31A,CS31B detect during initialize | |
C006C00 | Reserved for Half-light Test Sensor Error | |
C006D00 | Reserved for Half-light Test Sensor Error | |
C006E00 | Reserved for Half-light Test Sensor Error | |
C006F00 | Reserved for Half-light Test Sensor Error | |
C006Y00 | Cash Dispenser Unit sensor half-light error 1 Y is a hexadecimal of the error sensor. (from 1 to F) 3rd bit : CS4B2nd bit : CS4A0th bit : CS2 | 1. Check if related sensors are polluted. 2. Check related logic of the Cash Dispenser Unit board. |
C007000 | CS41A,CS41B detect before dispensing | |
C007100 | Exceed limited total 200 notes | |
C007200 | CS41A,CS41B detect after MOTOR ON | |
C007300 | CS41A,CS41B detect after dispensing | |
C007400 | Reserved for Half-light Test Sensor Error | |
C007500 | Reserved for Half-light Test Sensor Error | |
C007600 | Reserved for Half-light Test Sensor Error | |
C007700 | Reserved for Half-light Test Sensor Error | |
C007800 | Reserved for Half-light Test Sensor Error | |
C007900 | Reserved for Half-light Test Sensor Error | |
C007A00 | Dispensing time out error from CS15 to CS4 | |
C007B00 | CS31A,CS31B detect error during initialize | |
C007C00 | 4 Cassette misfeed error | |
C007D00 | 4Cassette taken out before dispensing | |
C007E00 | Reserved for Half-light Test Sensor Error | |
C007F00 | Reserved for Half-light Test Sensor Error | |
C007Y00 | Cash Dispenser Unit sensor half-light error 2 Y is a hexadecimal of the error sensor. (from 1 to F) 3rd bit : CS131st bit : CS1B0th bit : CS1AEx'C0073',CS1A,CS1B Error | 1. Check if related sensors are polluted. 2. Check related logic of the Cash Dispenser Unit board. |
C008000 | CS15A,CS15B detect before dispensing | |
C008100 | CS15A,CS15B detect after MOTOR ON | |
C008200 | Shutter open error (CS10) Occurs while the shutter is being opened. | 1. Check if the shutter normally operates and the status of CS10 when the shutter is open. 2. Check CS10. 3. Check logic related to CS10 of the Cash Dispenser Unit board. |
C008300 | Stacker note detection sensor (CS9) covered. Occurs before initiazliation and notes are dispensed. | 1. Check if there are notes in the stacker. If so, remove them. 2. Check CS9. 3. Check logic related to CS9 of the Cash Dispenser Unit board. |
C008400 | Shutter close error (CS11) Occurs while the shutter is being closed. | 1. Check if the shutter normally operates and status of CS22 when the shutter is closed. 2. Check CS22. 3. Check logic related to CS11 of the Cash Dispenser Unit board. |
C008F00 | CS13 sensor detects the notes with hole | 1. Initialize Cash Dispenser (CDU). 2. Remove the holed note on CS13. |
C009000 | Total count of withdrew sheets > Total count of passed sheets through cassette entrance (In case of check) | 1. Check count and unusual status |
C009100 | Reject skew check | |
C009200 | Reject irregular space check | |
C009300 | Reject irregular horizontal length check | |
C009400 | Reject irregular vertical length check | |
C009500 | Reject two sheets of check | |
C009600 | Reject half part of check | |
C009700 | Irregular separation of check | |
C009800 | CIU(check) sensor Error | 1. Check CS31A and CS31B sensor or if being jammed in front of CS31A and CS31B sensor on entrance of cassette 3 before initialize or dispense process |
C009900 | CIU(check) response timeout Error | |
C009A00 | Dispensing time out error from CS31 to CS4 | Dispensing time out error from CS31 to CS4 |
C009B00 | Perceive CS31A and CS31B Dark (or CS31A Dark) | Check CS31A sensor or if being jammed in front of CS31A sensor on entrance of cassette 3 before initialize or dispense process |
C009C00 | Perceive CS31B Dark | Check CS31B sensor or if being jammed in front of CS31B sensor on entrance of cassette 3 before initialize or dispense process |
C009D00 | No cassette before dispensing from 3 cassette | No cassette before dispensing from 3 cassette |
C009E00 | Set up cassette on doing cassette 3's separation-return | Reinstall cassette |
C009F00 | 3Cassette misfeed error | |
C00A000 | TS103 in lower part of tray jammed | Check sheet jammed or Dark by tray stopper |
C00A100 | Retract box closed (Perceive CS64 Dark) | Open cover of retract box |
C00A200 | Throat feed timeout (Delivery jam): TS104/105 ~ TS101 | Check belt in normal close adherence status |
C00A300 | Shutter cam regular position timeout (TS005) | Control camera to proper position or change camera |
C00A400 | Reserved | |
C00A500 | Reserved | |
C00A600 | Retract cassette full, CS56 sensor blocked | |
C00A700 | Tray Stack position change failure (Tray Lift Cam ? TS001) | 1. Check cash jammed 2. Check tray sensor (TS001, TS002 and TS003) |
C00A800 | Tray Delivery position change failure (Tray Lift Cam ? TS002) | 1. Check cash jammed 2. Check tray sensor 3. Check connection status of motor, possibly installed in opposite order |
C00A900 | Sheet discharge Error (Separation-return) | |
C00AA00 | This error occurs by setting the abnormal information on note | 1. Initialize after power off-on 2. Check CDU firmware ROM version and upgrade it, or re-download 3. Replace CDU Board with a new one |
C00AB00 | Note has been detected on the path before the Cash Dispenser Unit initializing. | 1. Remove the jammed note on the path. 2. Check if the sensor is polluted. 3. Check if cable is cut or the connector is wrongly inserted. 4. Check logic related to the sensor in the Cash Dispenser Unit board. |
C00AC00 | Notes detected on the path while initializing CDU. | |
C00AD00 | Perceive TS102 Dark on doing delivery command | Remove cash in throat (TS101, TS102 and TS106) and retry |
C00AE00 | No perception of sheet before delivery or retract command | Supply cash |
C00AF00 | Life test command Error | 1. Abnormal data occurred in SP or test program 2. Check communication status |
C00B000 | Shutter open Error during discharging | This Error occurs in shutter opened by force during discharging |
C00C100 | Perceive cassette 1's encoder sensor | |
C00C200 | Perceive cassette 2's encoder sensor | |
C00C300 | Perceive cassette 3's encoder sensor | |
C00C400 | Perceive cassette 4's encoder sensor | |
C00C700 | CS12 is Dark while initializing or dispensing (NH2100T) | Check the sensor |
C00C800 | CS14 is Dark while initializing or dispensing (NH2100T) | Check the sensor |
C00C900 | CS14 is Dark while initializing or dispensing (NH2100T) | Check the sensor |
C00CA00 | Perceive TS101 Dark before delivery command | |
C00CB00 | Perceive TS102 Dark before delivery command | |
C00CC00 | Perceive TS106 Dark before delivery command | |
C00CD00 | Perceive TS101 Dark after end dispense command | |
C00CE00 | Perceive TS102 Dark after end dispense command | |
C00CF00 | Perceive TS106 Dark after end dispense command | |
C00D000 | CS13 ~ CS12 Sensor Timeout[Jam] (NH2100T) | Check the sensor |
C00D100 | CS12 ~ CS14 Sensor Timeout[Jam] (NH2100T) | Check the sensor |
C00D200 | Throat feed timeout (Delivery jam): TS106 clear fail | |
C00D300 | Sheets remained in tray on throat Feeding (TS104/TS105) 1 | |
C00D400 | Sheets remained in tray on throat Feeding (TS101) | |
C00D500 | Sheets remained in tray on throat Feeding (TS104/TS105) 2 | |
C00D600 | Tray Retract position change failure (Tray Lift Cam ? TS002) | |
C00D700 | Tray sensor Error (TS001, TS002, TS003) | |
C00D800 | Perceive CS41A and CS41B Dark | Check CS41A and CS41B sensor or if being jammed in front of CS41A and CS41B sensor on entrance of cassette 4 before initialize or dispense process |
C00D900 | Compulsive initialization by TS101/TS102/TS106 and TS104/TS105 Dark is impossible | |
C00DA00 | Compulsive initialization by TS101 and TS102 Dark is impossible | |
C00DB00 | Perceive CS41A Dark | Check CS41A sensor or if being jammed in front of CS41A sensor on entrance of cassette 4 before initialize or dispense process |
C00DC00 | Perceive CS41B Dark | Check CS41B sensor or if being jammed in front of CS41B sensor on entrance of cassette 4 before initialize or dispense process |
C00DD00 | No cassette before cassette 4's separation-return | Check CS43 sensor or reinstall cassette in normal condition |
C00DE00 | Set up cassette on doing cassette 4's separation-return | Reinstall cassette |
C00DF00 | Feed missed from cassette 4 | Check remained cash in cassette |
C00E000 | NS2A, NS2B dark | Check NS2 |
C00E100 | NS4 dark | Check NS4 |
C00E200 | CS15A and CS15B Dark-Light test Error | 1. This Error occurs in abnormal condition found on CS15A and CS15B after sensor Dark-Light test 2. Check connection status of sensor or change sensor |
C00E300 | CS31A and CS31B Dark-Light test Error | 1. This Error occurs in abnormal condition found on CS15A and CS15B after sensor Dark-Light test 2. Check connection status of sensor or change sensor |
C00E400 | CS31A and CS31B Dark-Light test Error | 1. This Error occurs in abnormal condition found on CS31A and CS31B after sensor Dark-Light test 2. Check connection status of sensor or change sensor |
C00E600 | CS41A and CS41B Dark-Light test Error | 1. This Error occurs in abnormal condition found on CS41A and CS41B after sensor Dark-Light test 2. Check connection status of sensor or change sensor |
C00E700 | TS103, TS104 and TS105 Dark-Light test Error | 1. This Error occurs in abnormal condition found on TS103, TS104 and TS105 after sensor Dark-Light test 2. Check connection status of sensor or change sensor |
C00E800 | TS101, TS102 and TS106 Dark-Light test Error | 1. This Error occurs in abnormal condition found on TS101, TS102 and TS106 after sensor Dark-Light test 2. Check connection status of sensor or change sensor |
C00F000 | Operation impossible by jam on compulsive restore for sheets in tray clearing | |
C00F100 | Operation impossible by jam on compulsive restore for sheets in throat clearing | |
C00F200 | Sheets remained in tray after end dispense command (TS104/TS105 Dark) | |
C00F300 | TS102 sheets jammed during reserve command | |
C00F400 | TS102 sheets jammed during retract command | |
C00F500 | TS106 sheets jammed during retract command | |
C00F600 | TS101 sheets jammed during reserve command | |
C00F700 | Operation impossible by TS102 Dark during reserve command | |
C00F800 | Notes remained on tray and throat simultaneously. | |
C00F900 | Abnormal notes taking while deliverying. | |
C00FF00 | Detected Sensor blocking before Reject CST | Check Retract/Reject Cassette Sensor |
C099900 | Recevie to undefined command | |
C101000 | CDU Can't Dispense (Check The Cassette) | Check All Cassette Status |
C112000 | The checks are remained on the ALG part (AAS02, AAS03, AAS08) after finishing BCA initialization | |
C112100 | The checks are remained on the Main 1 delivery part (recog) after finishing BCA Initialization. | |
C112200 | The checks are remained on the Main 2 delivery part (escrow? receiving part) after finishing BCA Initialization | |
C112300 | The checks are remained on the entry of the reject part after finishing BCA Initialization. | |
C112400 | The checks are remained on the Stack Box part after finishing BCA Initialize | |
C113000 | The checks are remained on the ALG part after finishing BCA retract | |
C113100 | The checks are remained on the Main 1 delivery part (recog) after finishing BCA retract. | |
C113200 | The checks are remained on the Main 2 delivery route (escrow->receiving part) after finishing BCA retract. | |
C117800 | Unusual completion of receiving Box operation during receiving, and the checks are remained on the Main 2 delivery route (FS04). | |
C119100 | The number of must-do in receiving mismatch from the completed number in receiving | |
C11A000 | Failed to finish going the right position of the INK Motor before operating retract | |
C11A200 | Failed to finish going the right position of the Receiver box motor before operating retract. | |
C11B100 | Failed to clear operating Bundle part before initializing. | |
C11B200 | Failed to feed the uncollected checks by customers during doing operation. | |
C11B400 | Failed to finish initializing escrow | |
C11B500 | Failed to finish operating escrow part | |
C11B900 | Failed to finish operating reject part | |
C11bA00 | Failed to finish operating Escrow before doing operation. | |
C11bB00 | Escrow Initial completion time out after doing operation. | |
C141000 | Unusual completion of Escrow Initial after doing operation. | |
C142000 | Reject completion time out during doing operation. | |
C150100 | The error of initializing the escrow part during retracting the uncollected checks. | |
C150200 | The error of doing stack initial operation during retracting the uncollected checks | |
C150300 | The error of doing INK motor initial operation during retracting the uncollected checks. | |
C171000 | The error of going right position on the INK motor delivery part before doing flush-all operation | |
C191000 | The checks are remained on the ALG part (AAS06, AAS07, AAS08, AAS09,AAS10) sensor before doing operation. | |
C191100 | The checks are remained on the sensor of ALG starting completion before doing operation. (FDS10) | |
C191200 | The checks are remained on the entry of the reject part (FDS05) before doing operation. | |
C191300 | The checks are remained on the Recog part (FDS01, FDS11) before doing operation. | |
C191400 | The checks are remained on the entry part of (recog?escrow) (FDS17, FDS06, ESS04) before doing operation. | |
C191500 | The checks are remained on the Main2 delivery part (escrow?receiving) (FDS02, FDS03, FDS04, BOS12) before doing operation. | |
C191600 | The checks are remained on the entry of receiver part (BOS05, BOS06) before doing operation. | |
C191700 | The checks are remained on the entry of the reject part of (FDS05) before doing operation. | |
C191800 | The checks are remained on the Recog part of (FDS01, FDS11) before doing operation. | |
C191900 | The checks are remained on the entry part of (recog?escrow) (FDS17, FDS06, ESS04) before doing operation. | |
C191A00 | The checks are remained on the Main2 delivery part (escrow ? receiving ) (FDS02, FDS03, FDS04, BOS12) before doing operation. | |
C191B00 | The checks are remained on the entry of the receiver part of (BOS05, BOS06) before doing operation. | |
C192000 | The checks are remained on the entry of the reject part of (FDS05) before doing operation. | |
C192100 | The checks are remained on the Recog part of (FDS01, FDS11) before doing operation. | |
C192200 | The checks are remained on the entry part of (recog ? escrow) (FDS17, FDS06, ESS04) before doing operation. | |
C192300 | The checks are remained on the Main2 delivery part (escrow ? receiving ) (FDS02, FDS03, FDS04, BOS12) before doing operation. | |
C192400 | The checks are remained on the entry of receiver part (BOS05, BOS06) before doing operation. | |
C195000 | Failed to do bundle init, reject init during doing operation | |
C197000 | Failed to do ESCROW MODE Reset after doing operation | |
C210100 | Failed to do the ALG Up/Down Roller Up operation | |
C220000 | There are no checks on the bundle part despite of receiving pick up command | |
C220300 | ALG Up/Down Roller fails to go right position downward. | |
C220400 | ALG Up/Down Roller fails to go right position downward. | |
C220500 | ALG Up/Down Roller fails to go right position downward. | |
C223400 | The checks failed to move to the first Roller during separating the bundle part. (AAS02) | |
C224000 | Failed to move to the Alignment position during ALG operation (AAS08) | |
C225000 | The checks failed to move to the first Roller during separating the bundle part. (AAS01) | |
C310000 | The checks failed to reach to the RECOG Entry sensor(FDS01) during doing operation. | |
C311000 | Jam on the RECOG entry sensor(FDS01) during doing operation | |
C312000 | Jam on the ESCROW entry sensor(FDS06) after finishing the operation | |
C313000 | The checks failed to reach to the ESCROW entry sensor(FDS06) after finishing the operation | |
C440000 | Jam at the RECOG entry part during doing operation (FDS01) | |
C440100 | Jam at the PRT entry part during doing operation (FDS02) | |
C440200 | Jam on the second delivery route during doing operation (FDS03) | |
C440300 | Jam on the second delivery route during doing operation (FD04) | |
C440400 | Jam on the REJECT Entry part during doing operation (FDS05) | |
C440500 | Jam on the ESCROW Entry part during doing operation (FDS06) | |
C440600 | Jam on the RECOG OUTRET Entry part during doing operation (FDS10) | |
C440700 | Jam on the RECOG part during doing operation (FDS11) | |
C440800 | Jam on the ESCROW Entry part during doing operation (FDS17) | |
C440900 | Jam at the starting point of the STACK operation during doing operation (BOS05) | |
C440A00 | Jam at the RETRACT entry art during doing operation (BOS06) | |
C440B00 | Jam at the STACK entry art during doing operation (BOS12) | |
C445000 | Jam at the RECOG entry part during doing operation (FDS01) | |
C445100 | Jam at the PRT entry part during doing operation (FDS02) | |
C445200 | Jam on the second delivery route during doing operation (FD03) | |
C445300 | Jam on the second delivery route during doing operation (FD04) | |
C445400 | Jam on the REJECT Entry part during doing operation (FDS05) | |
C445500 | Jam on the ESCROW Entry part during doing operation (FDS06) | |
C445700 | Jam on the RECOG part during doing operation (FDS11) | |
C445800 | Jam on the ESCROW Entry part during doing operation (FDS17) | |
C445900 | Jam at the starting point of the STACK operation during doing operation (BOS05) | |
C445A00 | Jam on the RETRACT Entry part during doing operation (BOS06) | |
C445B00 | Jam on the STACK Entry part during doing operation (BOS12) | |
C447000 | Jam on the RECOG Entry part during doing operation (FDS01) | |
C447100 | Jam on the PRT Entry part during doing operation (FDS02) | |
C447200 | Jam on the second delivery route during doing operation (FDS03) | |
C447300 | Jam on the second delivery route during doing operation (FDS04) | |
C447400 | Jam on the REJECT entry part during doing operation (FDS05) | |
C447500 | Jam on the ESCROW entry part during doing operation (FDS06) | |
C447600 | Jam on the RECOG OUTRET entry part during doing operation (FDS10) | |
C447700 | Jam on the RECOG part during doing operation (FDS11) | |
C447800 | Jam on the Escrow entry during doing operation (FDS17) | |
C447900 | Jam at the starting point of Stack operation during doing operation. (BOS05) | |
C447A00 | Jam on the Retract entry during doing operation. (BOS06) | |
C447B00 | Jam on the Stack entry during doing operation. (BOS12) | |
C500300 | The error of the Stack Gate operation ( PULL ) | |
C501300 | The error of the Stack Gate operation (RELEASE) | |
C501500 | Solenoid fails to go right position during retract operation. | |
C520500 | The check are remained on the BOS05 before moving to base position of Stack Box | |
C550100 | Failed to do ready-operation of STACK BOX BIN1 | |
C550200 | Failed to do ready-operation of STACK BOX BIN2 | |
C550300 | Failed to move to the Stop position of STACK BOX BIN1 | |
C550400 | Failed to move to the Stop position of STACK BOX BIN2 | |
C561000 | The checks exist when checking the BOS05 right before receiving operation. | |
C561200 | The checks failed to reach at the delivery route during receiving operation (FDS04) | |
C561400 | Jam on the way of delivering during receiving operation(FDS04) | |
C561600 | Jam on the way of delivering during receiving operation(BOS12) | |
C561800 | The checks failed to reach at the position of the stack entry during receiving operation(BOS05) | |
C562000 | STACK BOX BIN1 ready position error | |
C562200 | STACK BOX BIN1 stop position error | |
C562400 | STACK BOX BIN2 ready position error | |
C562600 | STACK BOX BIN2 stop position error | |
C562800 | The checks are remained on position of the stack entry after finishing receiving the checks | |
C602000 | Jam on the way of delivering during reject operation | |
C61A000 | In case that the maximum acceptance of the checks goes over than the value of ESCROW MAX during receiving the entry command | |
C691000 | scan to Reject (direction of scanning). The checks failed to reach at the RECOG entry part during doing operation. | |
C692000 | scan to Reject (direction of scanning) Jam occurs at the entry of RECOG part during running the operation | |
C693000 | scan to Reject (direction of rejecting). The checks cannot reach at the entry of REJECT part during running the operation | |
C694000 | scan to Reject (direction of rejecting). Jam occurs at the entry of REJECT part during running the operation | |
C696000 | Failed to finish the operation at the entry of RECOG during reject moving about failure of the checks alignment | |
C697100 | Jam occurs at the entry of RECOG during reject moving about failure of the checks alignment | |
C6C1000 | Failed to finish operating INK motor before running | |
C6C2000 | Failed to operate the delivering position of INK motor before running | |
C6C3000 | Failed to operate the delivering position of INK motor before running | |
C700200 | Failed to REJECT STAGE DOWN | |
C700300 | Failed to operate REJECT STAGE UP | |
C700400 | The error of REJECT STAGE sensor | |
C700500 | Reject ? Failed to Bundle operation | |
C700600 | Reject ? Failed to Bundle operation | |
C700700 | Failed to enter the Reject part | |
C700800 | Failed to enter the Reject part | |
C701000 | Reject ? Failed to Bundle operation | |
C712000 | File Create fail | Check CDU File, create fail |
C712100 | File read fail | Check CDU File, read fail |
C712200 | File write fail | Check CDU File, write fail |
C712300 | File close fail | Check CDU File, close fail |
C712400 | File delete fail | Check CDU File, delete fail |
C712500 | File copy fail | Check CDU File, copy fail |
C712600 | File directory create fail | Check CDU File, directory create fail |
C719000 | Exchange Active | Contact to Software engineers |
C719100 | Exchange is Not active | Contact to Software engineers |
C719200 | CashIn State | Contact to Software engineers |
C719300 | Is not Cash In state | Contact to Software engineers |
C719400 | Invalid Cash Unit ID | Contact to Software engineers |
C719500 | CST ID is wrong | Contact to Software engineers |
C719600 | Cash Unit count is wrong | Contact to Software engineers |
C71A000 | Invalid denomination | Contact to Software engineers |
C71A100 | Invalid Currency | Contact to Software engineers |
C71A200 | Not dispensable | Contact to Software engineers |
C71A300 | Too many bills | Contact to Software engineers |
C71A400 | Too many coins | Contact to Software engineers |
C71A500 | Invalid Mix Number | Contact to Software engineers |
C71B000 | No bills | Check Stacker |
C71C000 | Not Support Command | Contact to Software engineers |
c740000 | Not defined error | |
c744700 | Failure on taking out note from 1st cassette even though there remain lots of notes. | Check cassette (1st) |
c745B00 | Failure on taking out note from 2nd cassette even though there remain lots of notes. | Check cassette (2nd) |
C747C00 | Failure on taking out note from 1st cassette even though there remain lots of notes. | Check cassette (4th) |
c749f00 | Failure on taking out note from 3rd cassette even though there remain lots of notes. | Check cassette (2nd) |
C810100 | The checks are remained before/after operating Escrow | |
C810200 | Escrow detects Tape End | |
C811100 | The checks are remained before/after operating Escrow | |
C811200 | The checks are remained before/after operating Escrow | |
C812100 | The checks are remained before/after operating Escrow | |
C812200 | Detecting Tape Start during operating Escrow Rewind. | |
C813100 | The checks are remained before/after operating Escrow | |
C813200 | The checks are remained before/after operating Escrow | |
C820100 | The checks are remained before/after operating Escrow | |
C820200 | Escrow detects Tape End | |
C820300 | Escrow detects checks full | |
C820400 | The checks are remained before/after operating Escrow | |
C820500 | The checks are remained before/after operating Escrow | |
C821100 | The checks are remained before/after operating Escrow | |
C821200 | The checks are remained before/after operating Escrow | |
C821300 | Escrow detects Tape End | |
C821400 | Escrow detects checks full | |
C830100 | The checks are remained before/after operating Escrow | |
C830200 | The checks are remained before/after operating Escrow | |
C830300 | The checks are remained before/after operating Escrow | |
C831100 | The checks are remained before/after operating Escrow | |
C831200 | The checks are remained before/after operating Escrow | |
C831300 | The checks are remained before/after operating Escrow | |
C831400 | The checks are remained before/after operating Escrow | |
C840000 | Failed to detect the Escrow Tape | |
C850000 | Failed to detect the Escrow Tape | |
C860100 | The checks are remained before/after operating Escrow | |
C860200 | Failed to detect the Escrow Tape | |
C871100 | The checks are remained before/after operating Escrow | |
C871200 | The checks are remained before/after operating Escrow | |
C880000 | The checks are remained before/after operating Escrow | |
C890100 | Failed to detect the Escrow Tape | |
C890200 | The checks are remained before/after operating Escrow | |
C890300 | The checks are remained before/after operating Escrow | |
C900100 | The delivering roller with low-speed failed to operate upward/downward | |
C900200 | The delivering part with low-speed failed to operate upward or failed to recovery operation. | |
C900300 | The delivering part with low-speed fails to operate downward or failed to recovery operation. | |
C900400 | The error of shutter sensor | |
C900500 | Failed to operate shutter open | |
C900600 | Failed to operate shutter close. | |
C900700 | The error of Bill press Roller operation | |
C900800 | The error of Bill press delivering position | |
C900900 | The error of Bill Press separation position | |
C900A00 | The error of Bill press are remained position | |
C900B00 | The error of Bill press reject position | |
C900C00 | Failed to finish operating during MODUSI pick-up-Back(BDS08, BDS09 ) | |
C900D00 | MODE reset or the error of“the remained checks exists”during checking the are remained | |
C900E00 | Failed to feed the check | |
C900F00 | Failed to move to the position of separating the check | |
C901000 | Failed to discharge the checks, or failed to recovery | |
C901100 | Failed to separate the checks, or the checks are remained. | |
C901500 | Failed to make a retry during separating | |
C901700 | Reject ? Failed to finish delivering the bundle check | |
C903000 | The checks fails to reach the location of BDS09,BDS08 separation sensor because of failure of separation during bundle back operation | |
C980000 | Failed to finish moving to the position of separating the bundle check during multi scan. | |
C980200 | Failed to finish moving to the position of separating the bundle check during multi scan. | |
C980400 | Failed to finish moving to the position of separating the bundle check during picking up. | |
C9CA000 | Bundle separation is finished up with an error | |
C9CB000 | Time out during picking up for 20 minutes | |
CANCE00 | Surcharge Cancel. | Customer has canceled the transaction at surcharge. |
CC01000 | A check can not move to location of waiting for Bundle separation. | |
CC02000 | Failed to feed the Bundle check | |
CC32000 | Scan process does not make separation of the checks or aligning. | |
CC33000 | Scan image does not transfer for 120 seconds. | |
CC61100 | Failed to check the remaining information. | |
CDN0100 | No response detected after sending command | Check cable and connection between the CE and dispenser. |
CDN0F00 | No response detected after sending command | Check cable and connection between the CE and dispenser. |
CDN1000 | No Response after send command | |
CDN1100 | No Response after 3 retry of command | |
CDN1200 | No Response between ENQ-ACK after 5 retry of ENQ | |
CDN1300 | No Response after 5 retry because of timeout between STXBCC interval | |
CDNXX00 | Cash Dispenser Unit connection failure Control Electronics<-> Cash Dispenser Unit communiation error | 1. Check if the communication cable between the Control Electronics and the Cash Dispenser Unit is cut and the connector is wrongly inserted. 2. Check logic related to communicationb between the Control Electronics and the Cash Dispenser Unit board. |
CXX4700 | Miss-feed No passing note is detected by CS1A and 1B sensors after the note is dispensed. | 1. Check the note-setting status in the cassette. 2. Check CS1A and 1B sensors. |
CXX5B00 | 2nd cassette misfeed error | 1. Check if the separation motor is normal. 2. Check cassette #1 is empty. |
CXX9F00 | 3rd cassette misfeed error | 1. Check note empty 2. Check pick-up module in cassette #3 |
D000000 | Unauthorized usage | Call your service personnel. |
D000100 | Error while modem initializing | Check the modem connection and the modem test. |
D000200 | Reversal transaction failure | Check for any CDU error codes and the number of notes dispensed to customer. |
D000300 | PIN ERROR | Transaction was denied by host |
D000400 | INVALID PIN | Transaction was denied by host |
D000500 | BANK UNAVAILABLE | Transaction was denied by host |
D000600 | CARD NOT SUPPORTED | Transaction was denied by host |
D000700 | INSUFFICIENT FUNDS | Transaction was denied by host |
D000800 | INELIGIBLE TRANSACTION | Transaction was denied by host |
D000900 | INELIGIBLE ACCOUNT | Transaction was denied by host |
D001000 | DAILY LIMIT EXCEEDED | Transaction was denied by host |
D001100 | UNABLE TO PROCESS | Transaction was denied by host |
D001200 | 1. AMOUNT TOO LARGE 2. This error code means Invalid Transaction at ATM connected to RBS-LYNK. | Transaction was denied by host |
D001300 | 1. ACCOUNT CLOSED 2. This error code means Invalid Amount at ATM connected to RBS-LYNK. | Transaction was denied by host |
D001400 | 1. PIN TRIES EXCEEDED 2. This error code means Invalid Card Number at ATM connected to RBS-LYNK. | Transaction was denied by host |
D001500 | UNABLE TO PROCESS | Transaction was denied by host |
D001600 | WITHDRAWAL LIMIT ALREADY REACHED | Transaction was denied by host |
D001700 | INVALID AMOUNT | Transaction was denied by host |
D001800 | EXTERNAL DECLINE | Transaction was denied by host |
D001900 | SYSTEM ERROR | Transaction was denied by host |
D002000 | 1. CONTACT CARD ISSUER. 2. This error code means Surcharge screen should have been displayed at ATM connected to RBS-LYNK. | Transaction was denied by host |
D002100 | ROUTING LOOKUP PROBLEM | Transaction was denied by host |
D002200 | UNABLE TO PROCESS | Transaction was denied by host |
D002300 | TRANSACTION NOT SUPPORTED | Transaction was denied by host |
D002400 | Exceeds Issuer Withdrawal Limit | Transaction was denied by host |
D003900 | No Credit Account | Transaction was denied by host |
D005100 | Insufficient Funds | Transaction was denied by host |
D005200 | No Checking Account | Transaction was denied by host |
D005300 | No Savings Account | Transaction was denied by host |
D005400 | Expired Card | Transaction was denied by host |
D005500 | Incorrect Pin | Transaction was denied by host |
D005700 | Transaction not Permitted - Card | Transaction was denied by host |
D005800 | Transaction not Permitted - Terminal | Transaction was denied by host |
D006100 | Exceeds Withdrawal Limit | Transaction was denied by host |
D007500 | PIN Tries Exceeded | Transaction was denied by host |
D007800 | No Account | Transaction was denied by host |
D008000 | Invalid Date | Transaction was denied by host |
D008300 | Can not Verify PIN | Transaction was denied by host |
D008600 | Can not Verify PIN | Transaction was denied by host |
D009100 | Bank Unavailable | Transaction was denied by host |
D009200 | System Unavailable | Transaction was denied by host |
D009300 | Transaction Serial Number mismatched | Transaction was denied by host |
D009301 | SOURCE ACCOUNT INVALID | Check the source account. |
D009302 | DESTINATION ACCOUNT INVALID | Check the destination account. |
D009400 | Different Record Format | Inconsistent with the message of Host |
D009500 | Different Routing ID | Inconsistent with the message of Host |
D009600 | Terminal ID Mismatched | Inconsistent with the message of Host |
D009700 | Response Type Mismatched (Reversal) | 1. Transaction was denied by host |
D009800 | Response Type missmatch (Day Close) | Check the terminal setting from the host. |
D009900 | First, second, third or forth des key wrong size. | Inconsistent with the message of Host. Check the host, |
D009A00 | Response Type missmatch (Withdrawal/Balance/Transfer) | Check the terminal setting from the host. |
D009A01 | PCODE MISMATCHED | Inconsistent with the message of Host. Check the host, |
D009B00 | STX missing | 1. Check modem cable 2. Contact to host |
D009C00 | ETX error | Check the terminal setting from the host. |
D009D00 | FS out (after response code) | Check the terminal setting from the host. |
D009E00 | 1. FS out (after retrieval reference number). 2. Transaction time or retrival reference number size of wrong. | Check the terminal setting from the host. |
D009F00 | 1. FS out (after system trace audit number) 2. System trace audit number, network id code or settlement date size is wrong. | Check the terminal setting from the host. |
D00A000 | FS out (after account balance) | Check the terminal setting from the host. |
D00A100 | FS out (after available balance) | Check the terminal setting from the host. |
D00A200 | FS missing (next to Surcharge Amount) | Check transaction records and hosts for each cause, and try to make the transaction again. |
D00A300 | FS missing (next to Authorization Response Text) | Check transaction records and hosts for each cause, and try to make the transaction again. |
D00A400 | ETX wrong position | ck the terminal setting from the host. |
D00A500 | FS missing (next to Total Cash Dispense Amount in the Day Close message) | Check transaction records and hosts for each cause, and try to make the transaction again. |
D00A600 | FS missing (nex to Total Non Cash Dispense Amount in the Day Close message) | Check transaction records and hosts for each cause, and try to make the transaction again. |
D00A700 | FS missing (next to Total Surcharge Amount in the Day Close message) | Check transaction records and hosts for each cause, and try to make the transaction again. |
D00A800 | FS out (after config surcharge amount) | Check the terminal setting from the host. |
D00A900 | ETX missing (in the Configuration message) | Check modem cable2. Contact to host |
D00AB00 | Miscellaneous Field Error | Check Host |
D00AC00 | Invalid data received from the host(MAC data mismatch) | Check the terminal setting from the host. |
D00AD00 | Response Data Error | Check Host |
D00AE00 | Sequence Number Error | Check Host |
D00B000 | Terminal ID mismatched | Inconsistent with the message of Host. Check the host. |
D00B100 | Response Code Mismatched | Inconsistent with the message of Host. Check the host. |
D00B200 | First Field ID Code Mismatched | Inconsistent with the message of Host. Check the host. |
D00B300 | First Des Key Wrong Size | Inconsistent with the message of Host. Check the host. |
D00B400 | Surcharge Amount wrong size | Inconsistent with the message of Host. Check the host. |
D00B500 | Sequence Number MISMATCHED | Inconsistent with the message of Host. Check the host. |
D00B600 | INVALID RESPONSE CODE ERROR | Inconsistent with the message of Host. Check the host. |
D00B700 | Authorization Number Error | Inconsistent with the message of Host. Check the host. |
D00B800 | Transaction or Business Date Error | Inconsistent with the message of Host. Check the host. |
D00B900 | TransactionTime Number Error | Inconsistent with the message of Host. Check the host. |
D00BA00 | BUSINESS DATE Error | Inconsistent with the message of Host. Check the host. |
D00BB00 | case 1. Number of Withdrawals error case 2. Number of Inquiries error case 3. Number of Transfers error case 4. Balance amount error | Inconsistent with the message of Host. Check the host. |
D00BC00 | Actual surcharge error | Inconsistent with the message of Host. Check the host. |
D00BD00 | Sequence Number MISMATCHED | Inconsistent with the message of Host. Check the host. |
D00BF00 | Business Date error | Inconsistent with the message of Host. Check the host. |
D00C000 | Settlement error | Inconsistent with the message of Host. Check the host. |
D00C100 | Host MAC result error | Check the key mode and MAC value |
D00C200 | ATM MAC result error | Check the key mode and MAC value |
D00C300 | MAC IS NOT EXIST | Check the key mode and MAC value |
D011100 | REVERSAL DECLINED | 1. Check modem cable 2. Contact to host |
D022200 | PIN CHANGE DECLINED | Check modem cable and Contact status to host |
D030000 | Modem is not responding | Check the modem controller. |
D030100 | The target call address has call blocking enabled. | 1. Check modem cable 2. Contact to technical support team |
D030200 | The specified terminal identifier is invalid. | 1. Check modem cable 2. Contact to technical support team |
D030300 | All call appearances on the specified addressare currently in use. | 1. Check modem cable 2. Contact to technical support team |
D030400 | The disable address parameter containsdialing control characters that are notprocessed by the service provider. | 1. Check modem cable 2. Contact to technical support team |
D030500 | The specified country/region code is invalid. | 1. Check modem cable 2. Contact to host and phone company |
D030600 | The operation failed for an unspecified orunknown reason. | Contact to technical support team |
D030700 | Insufficient resources to complete the operation | Contact to technical support team |
D100000 | No connection | 1. Check phone number 2. Check modem cable 3. Contact phone company |
D110000 | Cannot receive ENQ from the host | Check host. |
D120000 | Transmission error : Failed to receivethe whole data within 5 seconds afterrequesting the modem to send the data. | 1. Check modem and modem cable connection 2. Contact telephone company |
D130000 | Receiving NAK more than 3 times | 1. Check modem and modem cable connection 2. Contact telephone company |
D140100 | Disconnected by unknown reason | 1. Check modem and modem cable connection 2. Contact telephone company |
D140200 | Disconnected by Remote Party rejected call | 1. Check modem and modem cable connection 2. Contact telephone company |
D140300 | Disconnected by Local phone picked up | 1. Check modem and modem cable connection 2. Contact telephone company |
D140400 | Disconnected by Forwarded | 1. Check modem and modem cable connection 2. Contact telephone company |
D140500 | Disconnected by Unreachable | 1. Check modem and modem cable connection 2. Contact telephone company |
D140600 | Disconnected by Congestion | 1. Check modem and modem cable connection 2. Contact telephone company |
D140700 | Disconnected by Incompatible | 1. Check modem and modem cable connection 2. Contact telephone company |
D140800 | Disconnected by un-known reason | 1. Check modem and modem cable connection 2. Contact telephone company |
D140900 | Disconnected by Bad Address | 1. Check modem and modem cable connection 2. Contact telephone company |
D141000 | Disconnected by Unavailable | 1. Check modem and modem cable connection 2. Contact telephone company |
D150000 | 1. Modem dial connection time-out (while dialing the modem). 2. TCPIP connection is failed. 3. No response from host for 60 seconds. | 1. Check modem and modem cable connection 2. Check LAN card and LAN cable. 3. Contact telephone company |
D150100 | SSL Connection Failure (TCP/IP) | Check a Host |
D160100 | Disconnected by Bad Address | 1. Check modem and modem cable connection 2. Contact telephone company |
D160200 | Disconnected by Unavailable | 1. Check modem and modem cable connection 2. Contact telephone company |
D160300 | Disconnected by Out of Order | 1. Check modem and modem cable connection 2. Contact telephone company |
D170000 | No carrier (while sending/receiving data after dial connection) | 1. Check modem and modem cable connection 2. Contact telephone company |
D170100 | No carrier before sending data after modem connection | 1. Check phone line status 2. Check ground of AC power and noise between modem cable and power cable |
D170200 | No carrier before receiving ENQ from host | 1. Check phone line status 2. Check ground of AC power and noise between modem cable and power cable |
D170300 | No carrier before sending transaction Inquire data to host | 1. Check phone line status 2. Check ground of AC power and noise between modem cable and power cable |
D170400 | No carrier after sending transaction Inquire data to host | 1. Check phone line status 2. Check ground of AC power and noise between modem cable and power cable |
D170500 | No carrier before receiving ACK from host | 1. Check phone line status 2. Check ground of AC power and noise between modem cable and power cable |
D170600 | No carrier after receiving ACK from host | 1. Check phone line status 2. Check ground of AC power and noise between modem cable and power cable |
D170700 | NAK retry error | 1. Check modem and modem cable connection. 2. Contact telephone company. |
D170800 | Send retry error | 1. Check modem and modem cable connection 2. Contact telephone company |
D170900 | Modem initialize fail | Check modem |
D170X00 | No carrier during data sending/receivingafter the modem is connected. | 1. Check modem and modem cable connection 2. Contact telephone company |
D171000 | Modem Comport Failed | Check modem |
D180000 | No Dial Tone(in Modem dial connection) | 1. Check telephone line connection. 2. Check Modem. |
D190000 | No Answer No silence in the line that does not support dial tone. | 1. Check the status of the telephone line. 2. Check the modem controller and logic. |
D200000 | Dial(Line) busy | Try again later. Check phone number. |
D210000 | 1. Time out(30sec.) for initializing modem before Modem Dial connecting. 2. TCPIP connection timeout. | 1. Check telephone line connection and Modem. 2. Check LAN card and cable |
D220000 | not receiving EOT from HOST | 1. Check telephone line connection. 2. Check Modem. |
D230000 | No response from Host - Dialing time out to Host | 1. Check telephone line connection. 2. Check Modem. |
D250000 | Cannot connect to the host | Check telephone line connection |
D251000 | Timeout while Sending | Check telephone line connection |
D251100 | Communication error while Sending | Check telephone line connection |
D251200 | Socket error while Sending | Check telephone line connection |
D251300 | Timeout while Receiving | Check telephone line connection |
D251400 | Communication error while Receiving | Check telephone line connection |
D251500 | Socket Error while Receiving | Check telephone line connection |
D320000 | No response from Host/Dialing time out to Host | Check telephone line connection |
D320100 | Outbound call is aborted | 1. Check modem line 2. Replace modem if same error occurs repeatedly |
D320200 | Fail to dial to someone | 1. Check modem line 2. Replace modem if same error occurs repeatedly |
D320300 | No Line Reply | |
D320400 | Get Line ID Failed | |
D320500 | Modem Comport Failed | |
D320600 | Call Failed | |
D320700 | No Answer | |
D320800 | Modem Call Other Error | |
D410000 | CRC mismatch | Check telephone line connection |
D410100 | No CRC is received | Make sure that the host is using CRC |
D650000 | TCPIP Connection Timeout | Check LAN card and cable |
DA00010 | Expired card | Host denied error. Talk to host with response code 010. |
DA00020 | Unauthorized usage | |
DA00030 | PIN error | |
DA00040 | INVALID PIN !!! | Host denied error. Talk to host with response code 040. |
DA00050 | DESTINATION NOT AVAILABLE !!! | Host denied error. Talk to host with response code 050. |
DA00060 | INVALID CARD !!! | Host denied error. Talk to host with response code 060. |
DA00070 | INSUFFICIENT FUNDS !!! | Host denied error. Talk to host with response code 070. |
DA00080 | INELIGIBLE TRANSACTION !!! | Host denied error. Talk to host with response code 080. |
DA00090 | INELIGIBLE ACCOUNT !!! | Host denied error. Talk to host with response code 090. |
DA00100 | Expired card | Check the valid date of card. |
DA00110 | Cannot process transaction | Host denied error. Talk to host with response code 011. |
DA00111 | Reversal Declined | Host denied error. Talk to host with response code 111. (OASIS system only) |
DA00120 | WITHDRAWAL LIMIT EXCEEDED !!! | Host denied error. Talk to host with response code 012. |
DA00130 | Amount closed | Host denied error. Talk to host with response code 013. |
DA00140 | PIN TRIES EXCEEDED !!! | Host denied error. Talk to host with response code 014. |
DA00150 | DATABASE PROBLEM !!! | Host denied error. Talk to host with response code 015. |
DA00160 | WITHDRAWAL LIMIT EXCEEDED !!! | Host denied error. Talk to host with response code 016. |
DA00170 | Invalid Amount | Host denied error. Talk to host with response code 017. |
DA00180 | External decline | Host denied error. Talk to host with response code 018. |
DA00190 | SYSTEM ERROR !!! | Host denied error. Talk to host with response code 019. |
DA00200 | Unauthorized usage | Inquire your service provider. |
DA00210 | ROUTING LOOK-UP PROBLEM !!! | Host denied error. Talk to host with response code 020. |
DA00220 | MESSAGE EDIT ERROR !!! | Host denied error. Talk to host with response code 022. |
DA00222 | PIN Change Declined | Host denied error. Talk to host with response code 222. (OASIS system only) |
DA00223 | PIN Unlock Declined | Host denied error. Talk to host with response code 223. (OASIS system only) |
DA00230 | TRANSACTION NOT SUPPORTED !!! | Inquire your service provider. |
DA00240 | Insufficient funds | |
DA00250 | Western Union sender data error | Host denied error. Talk to host with response code 025. |
DA00260 | Western Union receiver data err | Host denied error. Talk to host with response code 026 |
DA00270 | CRC error | Host denied error. Talk to host with response code 027. |
DA00280 | Pre-pay transaction failed | Host denied error. Talk to host with response code 028. |
DA00290 | Pre-pay transaction rejected | Host denied error. Talk to host with response code 029. |
DA00300 | PIN error | 1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. |
DA00310 | Pre-pay account limit reached | Host denied error. Talk to host with response code 031. |
DA00320 | Pre-pay system unavailable | Host denied error. Talk to host with response code 032. |
DA00330 | Response msg size limit over | Host denied error. Talk to host with response code 033. |
DA00340 | Required info lost to process | Host denied error. Talk to host with response code 034. |
DA00350 | Second Invalid PIN | Host denied error. Talk to host with response code 035. |
DA00360 | Fallback Not Allowed | Host denied error. Talk to host with response code 036. |
DA00370 | Invalid Exchange Rate | Host denied error. Talk to host with response code 037. (OASIS system only) |
DA00400 | CAPTURE CARD | Inquire your service provider. (OASIS system only) |
DA00500 | Bank unavailable | 1. Check the card whether usage or not. 2. Inquire about the problem. |
DA00600 | Card not supported | Check the card whether usage or not. |
DA00700 | CAPTURE CARD SPCL CD | Inquire your service provider. (OASIS system only) |
DA00730 | ROUTING PROBLEM !!! | Inquire your service provider. |
DA00800 | Ineligible transaction | Inquire your service provider. |
DA00850 | Request AAC from ICC | Host denied error. Talk to host with response code 085. (OASIS system only) |
DA00900 | Ineligible account | Inquire your service provider. |
DA00XX0 | When receiving HOST DENY message, below error code will be displayed on the screen. 1.When HOST DENY ERROR CODE is 3 byte, DA00XX(X0) will be displayed. | |
DA01000 | Number of daily withdrawal exceeded | Inquire your service provider. |
DA01100 | UNAUTHORIZED TRANSACTION-Cannot process transaction | Inquire your service provider. |
DA01110 | TIME OUT | Inquire your service provider. |
DA01200 | EXPIRED CARD (RBSLynk) or INVALID SELECTED TRANSACTION (COMMON) | - EXPIRED CARD Check the valid date of card. - INVALID SELECTED TRANSACTION Check the selected transaction |
DA01300 | INVALID (RBSLynk) or INVALID AMOUNT (STANDARD1/2) or ACCOUNT CLOSED (STANDARD3) | -INVALID 1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. - INVALID AMOUNT Check the input amount during transaction. -ACCOUNT CLOSED Check the account from |
DA01400 | PIN ERROR (RBSLynk) or INVALID CARD (COMMON) | - PIN ERROR 1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. - INVALID CARD Check the card whether usage or not. |
DA01500 | BANK or NETWORK UNAVAILABLE | Inquire your service provider. |
DA01600 | Withdrawal limit already reached | 1. Check the limit amount of withdrawal. 2. Check the total paid money from ATM. |
DA01700 | Invalid Amount | Check the input amount during transaction. |
DA01800 | External decline | Inquire your service provider. |
DA01900 | System error | Inquire your service provider. |
DA02000 | INVALID RESPONSE | Inquire your service provider. (OASIS system only) |
DA02100 | UNAUTHORIZED USE (STANDARD1/2) or Routing lookup problem (STANDARD3) | Inquire your service provider. |
DA02200 | Message edit error | Inquire your service provider. |
DA02220 | PIN Change Declined | Host denied error. Talk to host with response code 222 |
DA02230 | PIN Unlock Declined | Host denied error. Talk to host with response code 223. |
DA02300 | Transaction not supported-INVALID TRANSACTION | Inquire your service provider. |
DA02400 | PIN ERROR (RBSLynk) or EXCEEDS WITHDRAWAL LIMIT (COMMON) | - PIN ERROR 1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. |
DA03000 | FORMAT ERROR | Inquire your service provider. (OASIS system only) |
DA03100 | ISSUER NOT SUPPORED | Inquire your service provider. (OASIS system only) |
DA03200 | COMPLETED PARTIALLY (PARTIAL DISPENSE) | Inquire your service provider. (OASIS system only) |
DA03900 | INVALID CREDIT CARD ACCOUNT | Inquire about credit card account to bank. |
DA04000 | ENTER WHOLE DOLLARS ONLY | Check the denomination of your ATM. |
DA04100 | INSUFFICIENT FUNDS | Check the fund of account. |
DA04200 | NO FURTHER WITHDRAWALS | Inquire your service provider. |
DA04300 | STOLEN CARD/PICKUP | (OASIS system only) |
DA04400 | LESSER WHOLE DOLLAR - RETRY | Check the input amount during transaction. Except transfer transaction, user have to input more $1 |
DA05000 | INVALID PIN | 1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. |
DA05100 | NO SUFFICENT FUNDS | Not enough funds. Check the your account. (OASIS system only) |
DA05200 | INVALID CHECKING ACCOUNT | Check the checking account. |
DA05300 | NO SAVINGS ACCOUNT | Check the savings account. (OASIS system only) |
DA05400 | EXPIRED CARD | Check the valid date of Card |
DA05500 | INCORRECT PIN | 1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. (OASIS system only) |
DA05600 | INVALID CARD NUMBER (PAN) | Inquire the card issure. (OASIS system only) |
DA05700 | INVALID TRANSACTION FOR THIS CARD | Check the card whether usable or not. |
DA05800 | NOT PERMITTED/ TERMINAL | Inquire your service provider. (OASIS system only) |
DA06100 | EXCEEDS WITHDRAWAL LIMIT | Check the amount of withdrawal limit. |
DA06200 | RESTRICTED CARD TEMPORARY | Inquire the card issuer. (OASIS system only) |
DA06300 | MAC ERROR | Inquire your service provider. (OASIS system only) |
DA06700 | HARD CAPTURE/PICKDUP | Inquire your service provider. (OASIS system only) |
DA06800 | TIMEOUT | Inquire your service provider. (OASIS system only) |
DA07000 | INVALID CARD - NOT A DEBIT CARD | Check the card whether usable or not |
DA07100 | NO CREDIT ACCOUNT NUMBER FOUND | Check card whether usable or not |
DA07500 | BAD PIN (MULTIPLE TIMES) | 1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. |
DA07600 | INVALID ACCOUNT | Inquire the card issuer. (OASIS system only) |
DA07800 | NO ACCOUNT EXIST | Inquire your service provider. |
DA08000 | INVALID DATE | Check local date of ATM. |
DA08300 | NOT VERIFIED PIN | 1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. |
DA08600 | NOT VERIFIED PIN | 1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. |
DA08700 | KEY SYNCH ERROR (PIN) | 1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. (OASIS system only) |
DA08800 | KEY SYNCH ERROR (MAC) | 1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. (OASIS system only) |
DA09000 | INVALID TERMINAL TYPE | Inquire your service provider. |
DA09100 | INVALID TERMINAL KEY (RBSLynk) or NO BANK RESPONSE (COMMON) | Inquire your service provider. |
DA09200 | INVALID ABA, SIC or ACCOUNT NUMBER (RBSLynk) or NO NETWORK RESPONSE | Inquire your service provider. |
DA09300 | VIOLATION ON LAW | Inquire your service provider. (OASIS system only) |
DA09400 | MISC. PROCESSING ERROR(RBSLynk) | |
DA09500 | TEST TRANSACTION FOR OTHER THAN $0.00 (RBSLynk) or MISC. PROCESSING ERROR(STANDARD3) | Inquire your service provider. |
DA09600 | SYSTEM MALFUNCTION | Inquire your service provider. (OASIS system only) |
DA09700 | EXCEEDING STORE DAILY CREDIT LIMIT | Check the maximum credit limit per day. |
DA09800 | EXCEEDING STORE DAILY DEBIT LIMIT | Check the maximum debit limit per day. |
DA09900 | OTHER/UNKNOWN/UNABLE TO DETERMINE | Inquire your service provider. (OASIS system only) |
DA0xxx0 | Host Denial Error | Refer to E7. Description for error code organization |
DA11100 | Reversal Declined | Inquire your service provider. |
DFFF100 | REVERSAL TRIAL EXCEEDS MAXIMUM RETRY COUNT | Inquire your service provider. |
DFFF101 | REVERSAL TRIAL EXCEEDS MAXIMUM RETRY COUNT BEFORE CONFIGURATION. | Inquire your service provider. |
E??1000 | Undefined Command | Check command message |
E000100 | RMS port failure / RMS response time-out / RMS modem failure / RMS no dial tone | 1. Check RMS-related settings. 2. Check if the telephone line is connected and the status of the telephone line. 3. Check if the RMS host is alive. 4. Check the modem controller and logic. |
E000200 | RMS port failure / RMS response time-out / RMS modem failure / RMS no dial tone | 1. Check RMS-related settings. 2. Check if the telephone line is connected and the status of the telephone line. 3. Check if the RMS host is alive. 4. Check the modem controller and logic. |
E000300 | RMS port failure / RMS response time-out / RMS modem failure / RMS no dial tone | 1. Check RMS-related settings. 2. Check if the telephone line is connected and the status of the telephone line. 3. Check if the RMS host is alive. 4. Check the modem controller and logic. |
E000400 | RMS port failure / RMS response time-out / RMS modem failure / RMS no dial tone | 1. Check RMS-related settings. 2. Check if the telephone line is connected and the status of the telephone line. 3. Check if the RMS host is alive. 4. Check the modem controller and logic. |
E000500 | RMS MODEM Disconnection time out | 1.Check telephone line connection. 2. Check Modem. |
E100000 | RMS port failure. (modem failure) | 1. Check phone line. 2. Check phone number for RMS. 3. Check modem. |
E12A500 | Invalid baudrate | Check if the baudrate is either 38400 or 115200 |
E131100 | Invalid parameter length | Check if the parameter length is normal |
E147600 | Invalid the sum of function key value | Check if the sum of function key value is 0x4b |
E147700 | Invalid the function key value | Check if the function key value is between 0x0a and 0x0f |
E15A400 | Invalid time value | Check if the time value is ASC value |
E211300 | PIN or Key entry timeout | Retry PIN or Key entry from the beginning |
E217400 | It is not in the sensitive mode | Enter two sensitive passwords to be sensitive mode |
E217800 | PIN transaction exceeded 120 within one hour | Retry PIN transaction after one hour |
E221300 | Password entry timeout | Retry password entry from the beginning |
E227000 | Incorrect password | Enter correct passwords |
E231300 | PIN or Key entry timeout | Retry PIN or Key entry from the beginning |
E247400 | It is not in the sensitive mode | Enter two sensitive passwords to be sensitive mode |
E312300 | Key is not found | Check if the key is loaded |
E322300 | Key is not found | Check if the key is loaded |
E331200 | Invalid parameter | Check if the parameter is normal |
E332300 | Key is not found | Check if the key is loaded |
E341200 | Invalid parameter | Check if the parameter is normal |
E342300 | Key is not found | Check if the key is loaded |
E352300 | Key is not found | Check if the key is loaded |
E362300 | Key is not found | Check if the key is loaded |
E372300 | Key is not found | Check if the key is loaded |
E382300 | Key is not found | Check if the key is loaded |
E392300 | Key is not found | Check if the key is loaded |
E3A2300 | Key is not found | Check if the key is loaded |
E3C2300 | Key is not found | Check if the key is loaded |
E412300 | Key is not found | Check if the key is loaded |
E412A00 | Key usage mismatch | Check the key usage |
E412C00 | Failure of obtaining the key in the keytable | Check if the parent key is loaded status |
E41A200 | Local PIN verification failure | Check the data for local PIN verification |
E41A300 | No PIN is entered | Try again after entering PIN |
E611100 | Invalid parameter length | Check if the parameter length is normal |
E612A00 | Key usage mismatch | Check the key usage |
E615000 | Undefined RSA Key Type | Check the firmware code |
E615800 | The keyname is same with existing symmetric keyname | Set the different keyname with existing symmetric keyname |
E616300 | Invalid RSA Key format | Check the RSA Key format |
EA17400 | It is not in the sensitive mode | Enter two sensitive passwords to be sensitive mode |
EC11200 | Invalid parameter | Check if the parameter is normal |
EC12000 | Key Table is FULL | Delete an existing key and try it again or set the existing keyname |
EC12100 | Key Table is FULL | Delete an existing key and try it again or set the existing keyname |
EC12200 | The key usage is not Key Encryption Key | Set the key which of usage is Key Encrytion Key |
EC12300 | Key is not found | Check if the key is loaded |
EC12700 | The key usage is null | Set the correct key usage |
EC12800 | The parent key is not loaded status | Check if the key is loaded status |
EC12900 | The parent key mismatch | Set the same parent key |
EC12A00 | Key usage mismatch | Check the key usage |
EC12D00 | The child key length error | The child key length should be equal or less than the parent key length |
EC12E00 | Single length key level error | Single length key level should be 2 |
EC12F00 | The parent key usage is not Key Encryption Key | Set the parent key which of usage is Key Encrytion Key |
EC13000 | Double length key level error | Double length key level should be 2 or 3 |
EC13100 | The key is not KEK for PIN Key | Set the key which of usage is KEK for PIN Key |
EC13200 | The key is not KEK for Data Key | Set the key which of usage is KEK for Data Key |
EC13300 | The key is not KEK for MAC Key | Set the key which of usage is KEK for MAC Key |
EC13400 | The key is not KEK for Unique PIN Key | Set the key which of usage is KEK for Unique PIN Key |
EC13500 | The key is not KEK for Local PIN Key | Set the key which of usage is KEK for Local PIN Key |
EC13600 | Transaction key usage is KEK | Set the transaction key which of usage is not KEK |
EC13700 | Transaction key is multiple usage | Set the transaction key which has single usage |
EC13800 | The left key is same with the right key | Set the different key value |
EC13900 | The left key is weak key | Set the left key which is not weak key |
EC13A00 | The right key is weak key | Set the right key which is not weak key |
EC13D00 | Failure of obtaining the parent key | Check if the parent key is loaded status |
EC13E00 | The child key counts exceed 5 | Delete an existing key and try it again or set the existing child keyname |
EC13F00 | The key is not duplicated usage | The key cannot be overwritten because of no duplicate usage |
EC14100 | The same key value exists | Set the different key value with the existing key |
EC14800 | It is in the ANSI TR31 mode | ANSI TR31 Import Key Command should be used. |
EC16200 | The keyname is same with existing asymmetric keyname | Set the different keyname with existing asymmetric keyname |
EC22000 | Key Table is FULL | Delete an existing key and try it again or set the existing keyname |
EC22300 | Key is not found | Check if the key is loaded |
EC22800 | The parent key is not loaded status | Check if the key is loaded status |
EC22B00 | Invalid keyname | Check the keyname is normal string and less than 32 digits |
EC22C00 | Failure of obtaining the key in the keytable | Check if the parent key is loaded status |
EC22D00 | The child key length error | The child key length should be equal or less than the parent key length |
EC22F00 | The parent key usage is not Key Encryption Key | Set the parent key which of usage is Key Encrytion Key |
EC23000 | Double length key level error | Double length key level should be 2 or 3 |
EC23100 | The key is not KEK for PIN Key | Set the key which of usage is KEK for PIN Key |
EC23200 | The key is not KEK for Data Key | Set the key which of usage is KEK for Data Key |
EC23300 | The key is not KEK for MAC Key | Set the key which of usage is KEK for MAC Key |
EC23400 | The key is not KEK for Unique PIN Key | Set the key which of usage is KEK for Unique PIN Key |
EC23500 | The key is not KEK for Local PIN Key | Set the key which of usage is KEK for Local PIN Key |
EC23600 | Transaction key usage is KEK | Set the transaction key which of usage is not KEK |
EC23700 | Transaction key is multiple usage | Set the transaction key which has single usage |
EC23800 | The left key is same with the right key | Set the different key value |
EC23900 | The left key is weak key | Set the left key which is not weak key |
EC23A00 | The right key is weak key | Set the right key which is not weak key |
EC23D00 | Failure of obtaining the parent key | Check if the parent key is loaded status |
EC23E00 | The child key counts exceed 5 | Delete an existing key and try it again or set the existing child keyname |
EC24100 | The same key value exists | Set the different key value with the existing key |
EC24200 | Key Block length error | Check Key Block length |
EC24300 | Key Block Header error | Check Key Block Header |
EC24400 | The parent key is not TR31 Master Key | Set the parent key which of usage is TR31 Master Key |
EC24500 | Failure of decrypting Key Block | Check if the Key Block is correct |
EC24700 | Key Block verification failure | Check MAC for Key Block |
EC26200 | The keyname is same with existing asymmetric keyname | Set the different keyname with existing asymmetric keyname |
ED11100 | Invalid parameter length | Check if the parameter length is normal |
ED11200 | Invalid parameter | Check if the parameter is normal |
ED12300 | Key is not found | Check if the key is loaded |
ED12A00 | Key usage mismatch | Check the key usage |
ED12C00 | Failure of obtaining the key in the keytable | Check if the parent key is loaded status |
ED1A000 | Undefined AES length | Set AES length 16, 24 or 32 |
ED21100 | Invalid parameter length | Check if the parameter length is normal |
ED21200 | Invalid parameter | Check if the parameter is normal |
ED22300 | Key is not found | Check if the key is loaded |
ED22A00 | Key usage mismatch | Check the key usage |
ED22C00 | Failure of obtaining the key in the keytable | Check if the parent key is loaded status |
ED2A000 | Undefined AES length | Set AES length 16, 24 or 32 |
EF11100 | Invalid parameter length | Check if the parameter length is normal |
EF12A00 | Key usage mismatch | Check the key usage |
EF15000 | Undefined RSA Key Type | Check the firmware code |
EF15800 | The keyname is same with existing symmetric keyname | Set the different keyname with existing symmetric keyname |
EF16300 | Invalid RSA Key format | Check the RSA Key format |
EF21100 | Invalid parameter length | Check if the parameter length is normal |
EF22A00 | Key usage mismatch | Check the key usage |
EF25000 | Undefined RSA Key Type | Check the firmware code |
EF25800 | The keyname is same with existing symmetric keyname | Set the different keyname with existing symmetric keyname |
EF26300 | Invalid RSA Key format | Check the RSA Key format |
EF31100 | Invalid parameter length | Check if the parameter length is normal |
EF32A00 | Key usage mismatch | Check the key usage |
EF35000 | Undefined RSA Key Type | Check the firmware code |
EF35800 | The keyname is same with existing symmetric keyname | Set the different keyname with existing symmetric keyname |
EF36300 | Invalid RSA Key format | Check the RSA Key format |
EF41100 | Invalid parameter length | Check if the parameter length is normal |
EF45100 | Undefined Sign and SN Type | Check the firmware code |
EF51100 | Invalid parameter length | Check if the parameter length is normal |
EF55100 | Undefined Sign and SN Type | Check the firmware code |
EF61100 | Invalid parameter length | Check if the parameter length is normal |
EF65100 | Undefined Sign and SN Type | Check the firmware code |
EG12300 | Key is not found | Check if the key is loaded |
EG12B00 | Invalid keyname | Check the keyname is normal string and less than 32 digits |
EG19000 | RSA encryption failure | Check RSA Key format |
EG22300 | Key is not found | Check if the key is loaded |
EG29100 | RSA decryption failure | Check RSA Key format |
EG29400 | Invalid RSA Key length | RSA Key length should be 2048 bits |
EG32300 | Key is not found | Check if the key is loaded |
EG32B00 | Invalid keyname | Check the keyname is normal string and less than 32 digits |
EG39200 | Signature generation failure | Check RSA Key format |
EG42300 | Key is not found | Check if the key is loaded |
EG42B00 | Invalid keyname | Check the keyname is normal string and less than 32 digits |
EG49300 | Signature verification failure | Check RSA Key format and signature value |
EH11100 | Invalid parameter length | Check if the parameter length is normal |
EJ11300 | Password entry timeout | Retry password entry from the beginning |
EJ17100 | Incorrect password | Enter correct passwords |
EJ17400 | It is not in the sensitive mode | Enter two sensitive passwords to be sensitive mode |
EJ21300 | Password entry timeout | Retry password entry |
EJ27100 | Incorrect password | Enter correct passwords |
EJ27400 | It is not in the sensitive mode | Enter two sensitive passwords to be sensitive mode |
EL1FC00 | Log is not found | Set installation state |
EL1FD11 | Log search failure | Check the firmware code |
EM11100 | Invalid parameter length | Check if the parameter length is normal |
EM11200 | Invalid parameter | Check if the parameter is normal |
EM12300 | Key is not found | Check if the key is loaded |
EM12A00 | Key usage mismatch | Check the key usage |
EM12C00 | Failure of obtaining the key in the keytable | Check if the parent key is loaded status |
EM21100 | Invalid parameter length | Check if the parameter length is normal |
EM21200 | Invalid parameter | Check if the parameter is normal |
EM22300 | Key is not found | Check if the key is loaded |
EM22A00 | Key usage mismatch | Check the key usage |
EM22C00 | Failure of obtaining the key in the keytable | Check if the parent key is loaded status |
EM24900 | MAC verification failure | Check the MAC value |
EP12300 | Key is not found | Check if the key is loaded |
EP12A00 | Key usage mismatch | Check the key usage |
EP12C00 | Failure of obtaining the key in the keytable | Check if the parent key is loaded status |
EP1A300 | There is no entered PIN | Enter PIN and try it again |
EP2A100 | Failure of DUKPT PIN block encryption | Check DUKPT PIN encryption count |
EP2A300 | There is no entered PIN | Enter PIN and try it again |
ER25200 | There is no serial number | Inject serial number |
ER25300 | There is no serial number signature | Inject serial number signature |
ER35400 | There is no EPP public key | Inject EPP public key |
ER35500 | There is no EPP public key signature | Inject EPP public key signature |
ER41100 | Invalid parameter length | Check if the parameter length is normal |
ER42A00 | Key usage mismatch | Check the key usage |
ER45000 | Undefined RSA Key Type | Check the firmware code |
ER45600 | There is no CA public key | Inject CA public key |
ER45700 | Failure of signature verification | Check RSA Key format and signature value |
ER45800 | The keyname is same with existing symmetric keyname | Set the different keyname with existing symmetric keyname |
ER46300 | Invalid RSA Key format | Check the RSA Key format |
ER55900 | Mutual authentication is not verified | Try to load Host public key command |
ER55A00 | RKT 15 minutes timeout | Execute RKT process from the beginning |
ER55B00 | Random number size exceeds 256 | Set the random number size less than 256 |
ER65900 | Mutual authentication is not verified | Try to load Host public key command and start key exchange command |
ER65A00 | RKT 15 minutes timeout | Execute RKT process from the beginning |
ER65B00 | Random number size exceeds 256 | Set the random number size 16 |
ER65C00 | There is no Host public key | Try to load Host public key command |
ER65D00 | RSA encryption failure | Check RSA Key format |
ER75900 | Mutual authentication is not verified | Try to load Host public key command and start key exchange command |
ER75A00 | RKT 15 minutes timeout | Execute RKT process from the beginning |
ER75B00 | Random number size exceeds 256 | Set the random number size less than 256 |
ER75E00 | There is no EPP private key | Inject EPP private key |
ER75F00 | RSA decryption failure | Check RSA Key format |
ER76000 | Invalid Encoded Message format | Check the encrypted message |
ER76100 | Failure of random number comparison | Check the random number |
ER81200 | Invalid parameter | Check if the parameter is normal |
ER82000 | Key Table is FULL | Delete an existing key and try it again or set the existing keyname |
ER82100 | Key Table is FULL | Delete an existing key and try it again or set the existing keyname |
ER82700 | The key usage is null | Set the correct key usage |
ER82A00 | Key usage mismatch | Check the key usage |
ER83800 | The left key is same with the right key | Set the different key value |
ER83900 | The left key is weak key | Set the left key which is not weak key |
ER83A00 | The right key is weak key | Set the right key which is not weak key |
ER84400 | The parent key is not TR31 Master Key | Set the parent key which of usage is TR31 Master Key |
ER85700 | Failure of signature verification | Check RSA Key format and signature value |
ER85900 | Mutual authentication is not verified | Try to load Host public key command and start key exchange command |
ER85A00 | RKT 15 minutes timeout | Execute RKT process from the beginning |
ER85F00 | RSA decryption failure | Check RSA Key format |
ER86000 | Invalid Encoded Message format | Check the encrypted message |
ER86100 | Failure of random number comparison | Check the random number |
ER86200 | The keyname is same with existing asymmetric keyname | Set the different keyname with existing asymmetric keyname |
ET11100 | Invalid parameter length | Check if the parameter length is normal |
ET11200 | Invalid parameter | Check if the parameter is normal |
ET12000 | Key Table is FULL | Delete an existing key and try it again or set the existing keyname |
ET12100 | Key Table is FULL | Delete an existing key and try it again or set the existing keyname |
ET12200 | The key usage is not Key Encryption Key | Set the key which of usage is Key Encrytion Key |
ET12400 | WFS_PIN_USECONSTRUCT key usage cannot be used as TMK | Remove WFS_PIN_USECONSTRUCT key usage |
ET12500 | There is no entered component key | Enter component key and try it again |
ET12600 | Component key entry is not complete | Enter component key all |
ET12700 | The key usage is null | Set the correct key usage |
ET13800 | The left key is same with the right key | Set the different key value |
ET13900 | The left key is weak key | Set the left key which is not weak key |
ET13A00 | The right key is weak key | Set the right key which is not weak key |
ET13B00 | Component key counts are less than 2 | Enter more than two component keys |
ET13C00 | key is imported without the component key entry | Enter more than two component keys |
ET14000 | The key is not top level | Set the top level key |
ET14400 | The parent key is not TR31 Master Key | Set the parent key which of usage is TR31 Master Key |
ET16200 | The keyname is same with existing asymmetric keyname | Set the different keyname with existing asymmetric keyname |
ET17400 | It is not in the sensitive mode | Enter two sensitive passwords to be sensitive mode |
EU18200 | Firmware update public key does not exist | Inject firmware update public key |
EU21100 | Invalid parameter length | Check if the parameter length is normal |
EU21200 | Invalid parameter | Check if the parameter is normal |
EU28000 | Firmware update start command does not executed | Execute firmware update start commnad |
EU28300 | Received firmware file does not have version info | Check firmware file |
EU31200 | Invalid parameter | Check if the parameter is normal |
EU35700 | Failure of signature verification | Check RSA Key format and signature value |
EU38000 | Firmware update start command does not executed | Execute firmware update start commnad |
EU38100 | Check sum failure | Check firmware file |
EV2FB00 | Undefined State | Check firmware source code |
EW11300 | ID and password entry timeout | Retry ID and password entry from the beginning |
EW1FD02 | Incorrect IDs or passwords | Enter correct IDs and passwords |
EW1FD03 | Incorrect default IDs or passwords | Enter correct default IDs and passwords |
EW1FD04 | The two IDs are same | Set the different two IDs |
EW1FD05 | 1ST ID is not verified | Verify 1ST ID first |
EW21200 | Invalid parameter | Check if the parameter is normal |
EW21300 | ID and password entry timeout | Retry ID and password entry from the beginning |
EW2FD06 | Failure of entered password verification | Enter correct password |
EW2FD07 | Failure of entered ID verification | Enter correct ID |
EW2FD08 | ID is null | Enter a ID that is not null |
EW2FD09 | Password is null | Enter a password that is not null |
EW2FD0A | Same ID exists | Enter a different ID with existing ID |
EW2FD0C | Incorrect ID | Enter correct ID |
EW2FD0D | Full ID counts (20) | Delete an existing ID and try it again |
EW2FD0E | Entered ID is null | Enter ID that is not null |
EW2FD10 | It is not senstive mode for removal detection | Enter two IDs and passwords to be sensitive mode for removal detection |
EW2FF0F | ID is not found | Set existing ID |
EW3FA00 | Undefined action | Check firmware source code |
EW3FD01 | The count of ID/password that are not default is less than two | Enter more than two IDs and passwords that are not default |
EW3FD0E | Entered ID is null | Enter ID that is not null |
EW3FD10 | It is not senstive mode for removal detection | Enter two IDs and passwords to be sensitive mode for removal detection |
EW3FD12 | I2C write fails | Check EPP hardware |
EW4FA00 | Undefined action | Check firmware source code |
EW4FD01 | The count of ID/password that are not default is less than two | Enter more than two IDs and passwords that are not default |
EW4FD0E | Entered ID is null | Enter ID that is not null |
EW4FD10 | It is not senstive mode for removal detection | Enter two IDs and passwords to be sensitive mode for removal detection |
EW5FD0F | Search ID count error | Check firmware source code |
EW5FD10 | It is not senstive mode for removal detection | Enter two IDs and passwords to be sensitive mode for removal detection |
EW5FF0F | ID is not found | Set existing ID |
EX1FF01 | Self Test Fail | Exchange EPP |
EX1FF02 | Initial State | Set Initialization State and Set installation state |
EX1FF03 | Initialization State | Set installation state |
EX1FF04 | Authorized Removal State | Set installation state |
EX1FF05 | Unauthorized Removal State | Set Initial State, Set Initialization State and Set installation state |
F000100 | Number of Bill is not inputted | Enter number of bill. (required) |
F000200 | Surcharge Owner is not set | 1. Check surcharge owner. 2. Set surcharge owner. |
F000300 | Surcharge amount is invalid | Contact to technician support team |
F000400 | Parameter is not properly set (Adver. Text refreshing timer) | Enter Ad text refresh timer. |
F000500 | Parameter is not properly set (Advertisement text) | Enter Ad text. |
F000600 | Dispense limite setting error Ex) Dispense Limit > Face value of the note type x 25 | Check the dispense limit, and set the limit again. |
F000700 | Note type setting error Ex) For MB-2000, only 10$, 20$, 50$, and 100$ notes are valid. | Check the note type, and set it again. |
F000800 | Fast cash setting error Ex) Fast cash value > Dispense limit | Check the fast cash value, and set it again. |
F000900 | Master key index invalid 0 <= MKEY Index <= 15 | Check the master key, and set it again. |
F000A00 | Master Key empty | Enter Master key. (required) |
F000B00 | Host phone number is not set | 1. Check host phone number. 2. Set host phone number. |
F000C00 | Error Retry Timer is not inputted | Enter Retry timer. |
F000D00 | RMS password is not set | 1. Check RMS password. 2. Set RMS password. |
F000E00 | RMS phone number is not set | 1. Check RMS phone number. 2. Set RMS phone number. |
F000F00 | Terminal ID is not set | 1. Check terminal ID. 2. Set terminal ID. |
F001000 | Routing ID is not set | 1. Check routing ID. 2. Set routing ID. |
F001100 | The master key serial number is not set. | Master key Serial Number set |
F001200 | Non-cash type text is not set. (MB-2100/2200 only) | Non-Cash Type set |
F001300 | Parameter is not properly set | Check proper parameters in setting. |
F001400 | NVRAM failure | 1. Check the battery and the battery plug. 2. Replace the main board. |
F001500 | Unique Key Serial No. Empty | 1. Call your attendant |
F001600 | Default master password was not changed | |
F001F00 | Machine serial number is not set | |
F002F00 | Host type is not set | |
F003F00 | Communication ID invalid (only triton) | |
F004F00 | EPP(Pinpad) key mode is invalid | 1. Check modem cable 2. Contact to technical support team |
F005F00 | Denomination is invalid | 1. Check modem cable 2. Contact to technical support team |
F006F00 | Failed Host Connection! | |
F00B000 | ATM network of host address set is abnormal ! | Call your attendant. |
FD00001 | GIFT CARD DISPENSE FAIL | Check the card dispenser |
FFFFFFF | NVRAM is broken. | 1. Reset Master Password. 2. Clear NVRAM. |
IDN0X00 | DIP MCR connection failure | 1. Power Off/On 2. Check DIP MCR 3. Check cable connection |
M010000 | Money Order Printer, Carriage is unable to find home | |
M010100 | Money Order Printer, Burster wheel could not find home during initialization | |
M010200 | Money Order Printer, Paper out | |
M010300 | Money Order Printer, Paper could not be loaded | |
M010400 | Money Order Printer, The top of form mark can be found | |
M010500 | Money Order Printer, The burster failed or if the paper advanced too far without burst | |
M010600 | Money Order Printer, The non-boot sectors either have an incorrect checksum or are unexpectedly empty | |
M010700 | Money Order Printer, Feeder is not present | |
M011500 | Money Order Printer, Form burst failure | |
M011700 | Money Order Printer, Edge of paper not found | |
M011F00 | Money Order Printer, Under bar not found | |
M012A00 | Money Order Printer, Bar code scan fail | |
M01D000 | Money Order Printer, Paper present detects failure | |
M01D100 | Money Order Printer, Download firmware failure : Starting address error | |
M01D200 | Money Order Printer, Download firmware failure : Ending address less than starting address | |
M01D300 | Money Order Printer, Download firmware failure : Invalid ending address | |
M01D400 | Money Order Printer, Download firmware failure : Invalid length of data | |
M01D500 | Money Order Printer, Download firmware failure : After receiving downloaded data | |
M100000 | CHK Initialization Failed. | Please Check the CHK Device Cable and Reset CHK Device. |
M200000 | CHK Process Error. | Please Erase any Check Media and Reset CHK Device or Check the Insertion Slot of CHK Device. |
M210000 | CHK Process Error related to M1 Motor. | Please Erase any Check Media and Reset CHK Device. |
M210100 | [CHK INSERTION] Auto Alignment motor Hiding Failed. | Please Erase any Check Media and Reset CHK Device. |
M210200 | [CHK EJECTION] Auto Alignment motor Hiding Failed. | Please Erase any Check Media and Reset CHK Device. |
M220000 | CHK Process Error related to M1 Motor. | Please Erase any Check Media and Reset CHK Device. |
M220100 | [CHK INSERTION] S9 Sensor On Detection Failed, the Media setting Error at Scanning Start. | Please Erase any Check Media and Reset CHK Device. |
M220200 | [CHK INSERTION] S9 Sensor Off Detection Failed, the Media Jammed at Scanning Start. | Please Erase any Check Media and Reset CHK Device. |
M220600 | [CHK INSERTION] S10 Sensor Off Detection Failed, Jam at Scanning. | Please Erase any Check Media and Reset CHK Device. |
M220700 | [CHK INSERTION] S13 Sensor On Detection Failed, Moving of Start point for Printing Failed. | Please Erase any Check Media and Reset CHK Device. |
M220800 | [CHK INSERTION] S13 Sensor Off Detection Failed, the Media Jammed after Printing process. | Please Erase any Check Media and Reset CHK Device. |
M220900 | [CHK INSERTION] S11 Sensor On Detection Failed, Moving of end point for Scanning Failed. | Please Check the Ink Motor. |
M221000 | [CHK INSERTION] S12 Sensor Off Detection Failed, Moving of the Media Failed before Printing process. | Please Check the BOX Motor. |
M221100 | [CHK INSERTION] S3 Sensor on Detection Failed, Media Jammed at CheckStart process. | Please Check the Insertion Slot of CHK Device. |
M221200 | [CHK INSERTION] S3 Sensor On Detection Failed, Moving of the Media Failed at Check Start Process. | Please Erase any Check Media and Reset CHK Device. |
M221300 | [CHK INSERTION] S6 Sensor On Detection Failed, Moving of the Media Error occurred while perfoming Basic Auto Alignment | Please Erase any Check Media and Reset CHK Device. |
M221500 | [CHK INSERTION] S8 Sensor On Detection Failed, Moving of the Media Error occurred while perfoming Auto Alignment. | Please Check the Rejection part. |
M221600 | [CHK INSERTION] S8 Sensor off Detection Failed, Media Jammed at CheckStart process. | Please Check the Escrow part. |
M221700 | [CHK INSERTION] Detected Error occurred in Sending-Back line before ScanStart process.( S10, S11, S12, S13 ) | Please Check the Escrow part. |
M221800 | Reserved for CHK Error. | |
M221900 | [CHK EJECTION] S8 Off Detection Failed. Ejecting the Media having UnderSize Failed or Jammed while Rejecting. | Please Check the Rejection part. |
M222000 | [CHK EJECTION] S9 Sensor On Detection Failed, Media Jammed while Rejecting process. | Please Check the Escrow part. |
M222100 | [CHK EJECTION] S9 Sensor Off Detection Failed, Media Jammed in ALU part while Rejecting process. | Please Check the Rejection part. |
M222200 | [CHK EJECTION] S13 Sensor On Detection Failed, Media Jammed while Rejecting process. | Please Check the Ink Motor. |
M222300 | [CHK EJECTION] S13 Sensor Off Detection Failed, Media Jammed while Rejecting process. | Please Check the Ink Motor. |
M222400 | [CHK EJECTION] S11 Sensor On Detection Failed, Media Jammed while Rejecting process. | Please Erase any Check Media and Reset CHK Device. |
M222500 | [CHK EJECTION] S1 Sensor Off Detection Failed, Media Jammed while Rejecting process. | Please Erase any Check Media and Reset CHK Device. |
M222600 | [CHK EJECTION] S3 Sensor On Detection Failed, ALU part Jammed while Rejecting process. | Please Erase any Check Media and Reset CHK Device. |
M222700 | [CHK EJECTION] S3 Sensor Off Detection Failed, Insertion Slot Jammed while Rejecting process. | Please Erase any Check Media and Reset CHK Device. |
M222800 | [CHK EJECTION] S1 Sensor On Detection Failed while Rejecting process. | Please Erase any Check Media and Reset CHK Device. |
M222900 | [CHK EJECTION] S1 Sensor Off Detection Failed while Rejecting process. | Please Erase any Check Media and Reset CHK Device. |
M223000 | CHK Document Reject fail | Please Erase any Check Media and Reset CHK Device. |
M223100 | CHK Auto Alignment Failed after Retrying the job. | Please Erase any Check Media and Reset CHK Device. |
M223200 | CHK S6 Sensor On Detection Failed while Retaining process. | |
M223300 | CHK S9 Sensor On Detection Failed while Retaining process. | |
M223400 | CHK S12 Sensor On Detection Failed while Retaining process. | |
M223500 | CHK S12 Sensor Off Detection Failed while Retaining process. | |
M230000 | CHK Process Error related to M3 Motor( Printer part ). | Please Erase any Check Media and Reset CHK Device. |
M230100 | [BEFORE PRINTING] CHK Positioning the print Head at Home Failed. | Please Erase any Check Media and Reset CHK Device. |
M230200 | [AFTER PRINTING] CHK Positioning the print Head at Home Failed | Please Erase any Check Media and Reset CHK Device. |
M290000 | CHK Process Error related to Solenoid. | Please Erase any Check Media and Reset CHK Device. |
M291000 | CHK Process Error related to Solenoid 1. | Please Erase any Check Media and Reset CHK Device. |
M291100 | CHK Solenoid 1 Pulling Failed. | Please Erase any Check Media and Reset CHK Device. |
M291200 | CHK Solenoid 1 Releasing Failed. | Please Erase any Check Media and Reset CHK Device. |
M292000 | CHK Solenoid 2 Error. | Please Erase any Check Media and Reset CHK Device. |
M292100 | CHK Solenoid 2 Pulling Failed. | Please Reset CHK Device. |
M292200 | CHK Process Error related to Solenoid 2. | Please Reset CHK Device. |
M300000 | CHK Normal Positioning Failed. | Please Reset CHK Device. |
M310100 | CHK BOX is Abnormal Position. | Please Reset CHK Device. |
M400000 | CHK Process Error. | Please Reset CHK Device. |
M410100 | CHK Process Error. Document not inserted. | Please Reset CHK Device. |
M410200 | CHK Box Full was Detected. | Please Reset CHK Device. |
M410300 | 3 pieces of Checks were detected when a Check was inserted at CheckStart. | Please Reset CHK Device. |
M410400 | A Check Insertion was interrupted by a user at CheckStart. | Please Reset CHK Device. |
M410500 | CHK Process Error when a Check is inserted and removed at CheckStart. | Please Erase any Check Media and Reset CHK Device. |
M420100 | CHK Process Error. Auto Alignment Failed while Shading. | Please Reset CHK Device. |
M420200 | CHK Process Error. S10 On Detection Failed while Shading. | Please Reset CHK Device. |
M420300 | CHK Process Error. S9, S10 On Detection Failed while Shading. | Please Reset CHK Device. |
M430100 | CHK Carriage path 1 Guide opened while Initializing. | Please Close Carriage Guide and Reset All Devices. |
M430200 | CHK Carriage path 2 Guide opened while Initializing. | Please Close Carriage Guide and Reset All Devices. |
M500000 | Abnormal Check was inserted. | Please Erase any Check Media and Reset CHK Device. |
M510100 | A half-width Check was inserted. | Please Erase any Check Media and Reset CHK Device. |
M510200 | An Abnormal Check having long length was inserted. | Please Erase any Check Media and Reset CHK Device. |
M510300 | An Abnormal Check having short length was inserted. | Please Erase any Check Media and Reset CHK Device. |
M510400 | An Abnormal Check having short width was inserted. | Please Erase any Check Media and Reset CHK Device. |
M510500 | A half-width Check was inserted( After Check Insertion, Alignment was performed but the check was carried to Sending-Back line without Alignment. | Please Erase any Check Media and Reset CHK Device. |
MDN0000 | Money Order Printer, Line down | |
POWERAB | UPS ABNORMAL | Check UPS |
POWERAC | POWER OUT OR AC OFF | 1. Check AC power status and environment 2. Check UPS |
POWERBA | BATTERY LOW | 1. Check AC power status and environment 2. Check UPS |
POWERCL | Clerk power off!!! | |
SDN0100 | Service Panel (SPL) communication error | Check the cables and connections. |
T100100 | Database Access Error | Try to download journal and may need to reformat the drive. |
t500007 | Container box is full logically.(Stack count is over 60) | Empty the container box and reset count of stack number in operator mode. |
t500010 | Error of Half Test() (=> Sensors have some problem(e.g. Dust)) (Envelope Depository) | Clean sensors with clothes. |
t500020 | Ink-jet toner low (Envelop Depository) | Replace with new Ink-jet printer |
t500040 | Shutter is open after transaction is over. | If there is a envelope in shutter, remove it. |
t500050 | Jam of shutter is doubtful. | Check if the envelope is jammed in shutter. |
T500110 | Error of Stacking (Timeout between S3 and S4) | Remove the envelope in the depository device. |
T500120 | Error of Stacking (Timeout between S2 and S3) | Remove the envelope in the depository device. |
t500130 | Error of Stacking (Timeout between S3 and S4) | Remove the envelope in the EDU |
t500140 | Error of Stacking (it can't be stacked into container box) =>Container Full | 1.Empty the container box 2.Remove the envelope in the EDU |
t5001X0 | Time out between S1 and S2 (jam or long envelop) | Clear jam. |
T500200 | Error of Inserting (No envelope after executing insert) | Restart the transaction. |
T500210 | Error of Inserting (It occurs during a media jam or when the envelope size is too long.) | Remove the Envelope from the transport(maybe in shutter) |
T500220 | Error in entry (The envelope size is too short.) | Remove the Envelope from the transport (maybe in shutter) |
T500230 | Shutter open error(Jam or mecha error) | 1. Remove the envelope 2. If 1. was not a problem, reboot ATM. |
T500240 | There is envelope in transport | Remove the envelope |
T500250 | The location of the container box is not correct | Check the location of the container box |
T500260 | The deposit container is full | 1. Remove the deposit container from the depository device. 2. Remove envelopes in the depository device. |
T500270 | Printer header close error when it sends 'D' command. | 1. Remove the envelope 2. If 1. was not a problem , Reboot ATM |
T500280 | Printer header position error when it sends 'D' command. | Check the device |
T500290 | Box shutter open error | Check the box shutter |
T5002A0 | Draw the envelope after envelope deposit | Restart transaction or normal deposit transaction |
t5002B0 | Error of Inserting (Firmware Version: supported above the V00.00.15) (Envelope Depository) | Remove the Envelope from the transport(maybe in shutter) |
T500310 | Error of Rejecting (Shutter is closed after calling reject) | Remove the envelope |
t500320 | Error of Rejecting (There is an envelope in transport but it can't be rejected) (Envelope Depository) | Remove the envelope. |
T500330 | Error of Rejecting (Jam) | Remove the envelope. |
T500410 | Error of Closing shutter (Jam or mecha error) | 1. Remove the envelope 2. If 1. was not a problem, reboot ATM |
t500500 | Error Shutter open(When Idle ) (Envelope Depository) | |
T500510 | Error of opening shutter (Jam or mecha error) | 1. Remove the envelope 2. If 1. was not a problem, reboot ATM |
T500600 | Check sum error (Envelope Depository) | |
T500610 | Unknown device (not supported flash memory) | Check the device |
T500620 | Erase error | Check the device |
T500630 | Data size is smaller than flash memory sector size | Check EP bin file size |
t500640 | Program Error(fail to write Flash memory) ? Download | Try download again. Check EP. Check Memory device type. |
T500700 | Print data error(char > 90) | Check the print data size |
T500710 | Print error (Jam) | Remove the envelope |
T500720 | Error of print position (between S2 and S3) | 1. Remove the envelope 2. Check the mecha |
T500730 | Error of the print header close | Check mecha |
t500800 | Header is opened | Initialize after checking paper jam |
T500810 | Error of the OpenHeader (mecha error) | Check mecha |
T500820 | Error of OpenHeadering (between S3 and S4) | Remove the envelope |
t5008X0 | Open Printer head | Check printer head. Check envelope. Clear jam. |
T500910 | Error of the OpenHeader (mecha error) | Check mecha (device) |
T500920 | Error of OpenHeader (between S3 and S4) | 1. Remove the envelope 2. If 1. was not a problem, Reboot ATM |
t5009X0 | Close Printer head | Check printer head. Check envelope. Clear jam. |
T501000 | Error of printer header close when it sends 'F' command. | 1. Remove the envelope 2. If 1. was not a problem , Reboot ATM |
T501010 | Error of printer header pre fire position when it sends 'F' command | Check the device |
T501100 | Error of Shutter open | 1. Check shutter device 2. If 1. was not a problem, reboot ATM |
T501110 | Error of Shutter close | 1. Check shutter device 2. If 1. was not a problem, reboot ATM |
T501120 | Error of printer header open | 1. Check printer header device 2. If 1. was not a problem, reboot ATM |
T501130 | There are envelope in transport | 1. Remove the envelope 2. If 1. was not a problem, reboot ATM. |
T501140 | Error of printer header close | 1. Check printer header device 2. If 1. was not a problem, reboot ATM |
T501150 | There is no container | Check the container device |
T501160 | Solenoid error | 1. Check the solenoid 2. Replace the solenoid |
T501170 | Error of print header position | 1. Check the print header position 2. If 1. was not a problem, reboot ATM. |
T501180 | Error of box shutter open | Check the box shutter |
t501200 | Detecting the envelope in transport path between S3 and S4 sensor (Envelope Depository) | |
t501210 | Error of pre-fire in printer head in initializing (Envelope Depository) | |
t501220 | Printer head open error at EDU when 0x11 command, combined open command, is performed. | |
t501230 | Shutter open error at EDU when 0x11 command, combined open command, is performed. | |
t501300 | Envelope is not found on S1 of EDU for 5 seconds when 0x12 command, combined entry command, is performed. | |
t501310 | Too long envelope or envelope jammed when 0x12 command, combined entry command, is performed. | |
t501320 | Too short envelope when 0x12 command, combined entry command, is performed. | |
t501330 | Shutter is closed at EDU when 0x12 command, combined entry command, is performed. | |
t501340 | Envelope is found on the path of EDU when 0x12 command, combined entry command, is performed. | |
t501350 | Cassette is not located properly at EDU when 0x12 command, combined entry command, is performed. | |
t501360 | EDU cassette full error when 0x12 command, combined entry command, is performed. | |
t501370 | EDU printer head open error when 0x12 command, combined entry command, is performed. | |
t501380 | Shutter close error at EDU when 0x12 command, combined entry command, is performed. | |
t501390 | Printer head is not located properly at EDU when 0x12 command, combined entry command, is performed. | |
t5013a0 | EDU cassette shutter open error when 0x12 command, combined entry command, is performed. | |
t501400 | Command error at EDU when 0x15 command, combined print command, is performed. Character length equals 90 characters or more. | |
t501410 | Too long envelope or envelope jammed when 0x15 command, combined print command, is performed at EDU. | |
t501420 | Sensor error at EDU when 0x15 command, combined print command, is performed. Envelope should be detect on S3 and S4, but not on S1. | |
t501430 | Cassette is not located properly at EDU when 0x15 command, combined print command, is performed. | |
t501450 | Envelope or something is detected between S3 and S4 when 0x15 command, combined print command, is performed. Envelope jammed or too long envelope. | |
t501460 | Envelope is detected on the path of EDU after solenoid works when 0x15 command, combined print command, is performed. | |
t501480 | Printer head close error at EDU when 0x15 command, combined print command, is performed. | |
t501510 | Printer head close error at EDU when 0x13 command, combined open cancel command, is performed. | |
t501530 | EDU shutter close error when 0x13 command, combined open cancel command, is performed. | |
t501630 | Envelope jammed on the path of EDU when 0x14 command, combined entry cancel command, is performed. |